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Re: BC Game Support Baited Me, Out 400k
by
arsenic14
on 03/09/2025, 18:45:22 UTC

sorry im stupid when it comes to this forum, just using imgur so its easy and dont delay. here is another view of my balances: https://imgur.com/a/9kddIcl

It's fine. Me and imgur works well. I've got the image and will relay this situation to my contact. On the worst scenario, they'll already asleep and will only read my message in the morning. For how many days do you travel tomorrow? I guess I can arrange them to delay the temporary-access until you're home from your work travel and have time at hand to access your account.

I dont want to delay and further and could honestly really use the money. Ill make myself available. Only a day trip. Just didnt want to have to worry about this on the road.

Oh? I don't think a day will be a problem. IIRC, they give a 24-48 hours window.

I'm still around for about two or three more hours, and routine tell me that that contact [if still awake by this hour] will already be in bed in about one to one and a half hours top. So, I'll still be around when they nudged me [suppose they're still awake] and I'll be in bed far longer after them.

Just to be safe though, suppose close to when I go offline and I am yet to hear from them, I'll write to them to delay the the temporary access for a day and get it processed by Friday? If that's ok?

I dont want to delay anything if thats okay. Ill be home in my apartment before the day is over tomorrow, so will have more than enough time now that you mentioned its a 24-48 hour window. I will also have downtime in between meeting with customs.

thanks again for your help here
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Re: BC Game Support Baited Me, Out 400k
by
arsenic14
on 03/09/2025, 18:25:01 UTC

sorry im stupid when it comes to this forum, just using imgur so its easy and dont delay. here is another view of my balances: https://imgur.com/a/9kddIcl

It's fine. Me and imgur works well. I've got the image and will relay this situation to my contact. On the worst scenario, they'll already asleep and will only read my message in the morning. For how many days do you travel tomorrow? I guess I can arrange them to delay the temporary-access until you're home from your work travel and have time at hand to access your account.

I dont want to delay and further and could honestly really use the money. Ill make myself available. Only a day trip. Just didnt want to have to worry about this on the road.
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Re: BC Game Support Baited Me, Out 400k
by
arsenic14
on 03/09/2025, 18:17:03 UTC
Holydarkness, is it possible to do this today at some point? I am traveling for work tomorrow so can’t guarantee my response time or ability to withdraw if it’s a short window.

Sorry that I'm a bit late to return to the forum, got stuck in RL meeting. I've arrange several things through my phone during my entire day and in between things, though.

It should be already done, through a balance credited to your account that's withdrawable. You should've regained temporary access to your account to withdraw. Mind to check?

The amount will be as I previously mentioned, 2691.43, as I inquired to them about the withdrawal --the 410 difference-- and safe to say there was indeed a prior withdrawal with that amount.

The entire withdraw page is still locked and only shows my pre existing balances. (the 400k and random other amounts from bonuses)

Noted. Mind to share me a screenshot of the locked withdrawal page as well as the balance? I'll nudge my contact right away. Hopefully we can catch them before they go offline, as once they do, they'll only be available tomorrow at the soonest.

Please use talkimg, ibb hates me.

https://imgur.com/a/qdHhgzJ

sorry im stupid when it comes to this forum, just using imgur so its easy and dont delay. here is another view of my balances: https://imgur.com/a/9kddIcl
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Re: BC Game Support Baited Me, Out 400k
by
arsenic14
on 03/09/2025, 18:13:25 UTC
Holydarkness, is it possible to do this today at some point? I am traveling for work tomorrow so can’t guarantee my response time or ability to withdraw if it’s a short window.

Sorry that I'm a bit late to return to the forum, got stuck in RL meeting. I've arrange several things through my phone during my entire day and in between things, though.

It should be already done, through a balance credited to your account that's withdrawable. You should've regained temporary access to your account to withdraw. Mind to check?

The amount will be as I previously mentioned, 2691.43, as I inquired to them about the withdrawal --the 410 difference-- and safe to say there was indeed a prior withdrawal with that amount.

The entire withdraw page is still locked and only shows my pre existing balances. (the 400k and random other amounts from bonuses)

Noted. Mind to share me a screenshot of the locked withdrawal page as well as the balance? I'll nudge my contact right away. Hopefully we can catch them before they go offline, as once they do, they'll only be available tomorrow at the soonest.

Please use talkimg, ibb hates me.

https://imgur.com/a/qdHhgzJ
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Re: BC Game Support Baited Me, Out 400k
by
arsenic14
on 03/09/2025, 17:52:34 UTC
Holydarkness, is it possible to do this today at some point? I am traveling for work tomorrow so can’t guarantee my response time or ability to withdraw if it’s a short window.

Sorry that I'm a bit late to return to the forum, got stuck in RL meeting. I've arrange several things through my phone during my entire day and in between things, though.

It should be already done, through a balance credited to your account that's withdrawable. You should've regained temporary access to your account to withdraw. Mind to check?

The amount will be as I previously mentioned, 2691.43, as I inquired to them about the withdrawal --the 410 difference-- and safe to say there was indeed a prior withdrawal with that amount.

The entire withdraw page is still locked and only shows my pre existing balances. (the 400k and random other amounts from bonuses)
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Re: BC Game Support Baited Me, Out 400k
by
arsenic14
on 03/09/2025, 12:06:17 UTC
I'm inquiring about how and how much, will update you once I heard from them. But ideally it'll be through reinstating your account and giving you temporary access to withdraw your fund, before locking them for good. So, stay around the forum for a little while please. If they do temporarily reinstate the account, the time-window won't be long. So I want you to be ready when [or if] they grant you [re]access.

sounds good, thanks. ill be around.

OP, your total deposit was 3,102.15, and they said you've withdrawn 410.72, that leave you with 2,691.43 USD. Please confirm this amount and upon your agreement, they will give you temporary access to your account so you can withdraw them before locking the account permanently.

I mean the full amount would be great given I never made a withdraw and that is what started this thread. Locked first withdrawal attempt. Just verified I never made a withdraw on my account. Should be easy for them to see but I’ll take what I can get if my alternative is $0.

Holydarkness, is it possible to do this today at some point? I am traveling for work tomorrow so can’t guarantee my response time or ability to withdraw if it’s a short window.
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Re: BC Game Support Baited Me, Out 400k
by
arsenic14
on 03/09/2025, 08:43:47 UTC
I'm inquiring about how and how much, will update you once I heard from them. But ideally it'll be through reinstating your account and giving you temporary access to withdraw your fund, before locking them for good. So, stay around the forum for a little while please. If they do temporarily reinstate the account, the time-window won't be long. So I want you to be ready when [or if] they grant you [re]access.

sounds good, thanks. ill be around.

OP, your total deposit was 3,102.15, and they said you've withdrawn 410.72, that leave you with 2,691.43 USD. Please confirm this amount and upon your agreement, they will give you temporary access to your account so you can withdraw them before locking the account permanently.

I mean the full amount would be great given I never made a withdraw and that is what started this thread. Locked first withdrawal attempt. Just verified I never made a withdraw on my account. Should be easy for them to see but I’ll take what I can get if my alternative is $0.
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Re: BC Game Support Baited Me, Out 400k
by
arsenic14
on 02/09/2025, 17:32:50 UTC
Bumping this thread to catch OP's attention as, during my latest follow-ups and catch-ups, I noticed this one isn't closed yet. OP, the offer is still on the table, they agree to return your initial deposit following your failure to complete KYC and still waiting for your written agreement before proceeding. Please confirm?

I'll also send a PM in hope it can nudge you by email.

That would be greatly appreciated. Thank you for the follow up. Do I need to provide a crypto address to you or what is best?

Will I be able to get all three deposits I made back before I hit the wins? 
[...]

I'm inquiring about how and how much, will update you once I heard from them. But ideally it'll be through reinstating your account and giving you temporary access to withdraw your fund, before locking them for good. So, stay around the forum for a little while please. If they do temporarily reinstate the account, the time-window won't be long. So I want you to be ready when [or if] they grant you [re]access.

sounds good, thanks. ill be around.
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Re: BC Game Support Baited Me, Out 400k
by
arsenic14
on 02/09/2025, 13:25:46 UTC
Bumping this thread to catch OP's attention as, during my latest follow-ups and catch-ups, I noticed this one isn't closed yet. OP, the offer is still on the table, they agree to return your initial deposit following your failure to complete KYC and still waiting for your written agreement before proceeding. Please confirm?

I'll also send a PM in hope it can nudge you by email.

That would be greatly appreciated. Thank you for the follow up. Do I need to provide a crypto address to you or what is best?

Will I be able to get all three deposits I made back before I hit the wins? 

+5.7140948 SOL S
• Success ›

+5.8128543 SOL E
• Success ›

+2.9397745 SOL S
• Success
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Re: BC Game Support Baited Me, Out 400k
by
arsenic14
on 02/09/2025, 10:49:53 UTC
Bumping this thread to catch OP's attention as, during my latest follow-ups and catch-ups, I noticed this one isn't closed yet. OP, the offer is still on the table, they agree to return your initial deposit following your failure to complete KYC and still waiting for your written agreement before proceeding. Please confirm?

I'll also send a PM in hope it can nudge you by email.

That would be greatly appreciated. Thank you for the follow up. Do I need to provide a crypto address to you or what is best?
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Re: BC Game Support Baited Me, Out 400k
by
arsenic14
on 11/08/2025, 10:27:47 UTC
no more posts. sitting on my hands. sorry was trying to be respectful and respond to everyone.

Ok, so here comes nothing.

OP, mind to re-attempt your KYC? That's the result of my sit for two days with my contact [minus the weekend as we both are busy with our own personal RL matters], that we can try to do something, following you redoing KYC.

I believe it's been open to you and you can reperform it.

locked me again
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Re: BC Game Support Baited Me, Out 400k
by
arsenic14
on 11/08/2025, 09:19:41 UTC
no more posts. sitting on my hands. sorry was trying to be respectful and respond to everyone.

Ok, so here comes nothing.

OP, mind to re-attempt your KYC? That's the result of my sit for two days with my contact [minus the weekend as we both are busy with our own personal RL matters], that we can try to do something, following you redoing KYC.

I believe it's been open to you and you can reperform it.

okay great, it is, thanks. did they offer any best practices on what they will accept given my scienerio by chance? I may only have one attempt at this so want to provide the right things.
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Re: BC Game Support Baited Me, Out 400k
by
arsenic14
on 08/08/2025, 18:16:34 UTC
OP, arsenic14, I am kindly and in a very friendly tone suggest you to stop posting and sit still, while I try to pull strings and tie loose ends, lest your words and statements here complicate matters and you bury the resolution of your case yourself. I am quite close to the bottom of your case and the frayed ends are [so to speak] mostly neatly knitted, just need to be sure I am on the same page with my contact [of whom quite possibly already asleep, but hopefully just AFK, but if they do already asleep, then we'll continue our talk tomorrow], and your posts don't help. At all.

If any, it sends things south. So, I'll appreciate it if you can try to sit still, I am trying for you.

no more posts and removed. sitting on my hands. sorry was trying to be respectful and respond to everyone.
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Re: BC Game Support Baited Me, Out 400k
by
arsenic14
on 08/08/2025, 17:59:52 UTC
I cannot imagine this man. Why would a gambler play at a casino that doesn't allow players from his country? OP dug his own grave, in my opinion. If the support said that he should not have any problem, this was a trap for OP. They work for the casino, and I think they also want players to make mistakes and lose money. It seems OP violated the rules, and I don't see much hope here.

I am not sure if holydarkness would be able to do anything. But since he already said he would check it with his contact, let's see if we can get some positive news. I thought BC game has a dedicated platform for USA players.

I mean you definitley arent wrong. Looking back I feel stupid. On top of having 420K that would change my life, in fact, I feel very stupid.

I have been around this far longer than I should have been, and was under the false assumption as long as you were there you were good to go, probably because thats how we do sports betting here in the states and from watching streamers go to mexico to play a few sites. Used BC Game for SOOOOOO long with no issues. It was almost muscle memory and I didnt expect any issues. It was my go to for a long while with 5-10k+ in deposits and withdrawals easily. Should have dug more.

I just remembered, they approved my US phone number for security before I even attempted the withdraw haha. Also weird.
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Re: BC Game Support Baited Me, Out 400k
by
arsenic14
on 08/08/2025, 17:40:02 UTC
Quote
01:17 AM | Luka from BC Game: You can complete your KYC verification by following these steps:
 1. Go to Avatar (your profile icon) at the top right corner of the screen.
2. Click on Global Settings.
3. Select Personal Verification from the menu.
 There, you can upload the required documents and complete the KYC process.

01:17 AM | Luka from BC Game: You shouldn't encounter any issues. However, if you do, I will remain available to assist you.

This to me does not say anything about it's ok to play from the USA or play while abroad but live in the USA. The support agent seems to just be replying that you should have no issues doing KYC but if you do let him know and he can help.

Had you asked is it ok that I live in the USA and give my KYC will I be paid, you would have more of a case here IMO. You have to be clear when asking questions.

I did tell them! first message of my post. then proceeded to ask if that will cause issues given I told him that.

01:13 AM | -: i just placed a withdrawal and it was denied, and now my withdrawl option is locked. Why? I am in finland visiting family so why is there an issue? I do live in the USA but have never had previous withdrawal issues and thought it was okay as I was in a legal country. I have 100k in gambling debt so this is a huge amount of money for me and life or death. What do you need from me?

I save all my chat conversations with the downloadable text file they let you download.
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Re: BC Game Support Baited Me, Out 400k
by
arsenic14
on 08/08/2025, 17:33:25 UTC

Then if I have two residences it still matters if I got one in USA? Asking cuz, I have two, and kinda in roobet I use IT one, instead on rollbit PL. And in any case, why they allowed him to do depo and then trigger him at withdrawal because there's lot of similar posts about BC.game that reguard KYC by the way in my opinion those casino's should ask for KYC at first depo. Maybe someone have some bad gambling addiction or self-excluded.

If you actually live in an area that is not restricted, with valid visa and proof of residency that is not a problem. I am a good example for that coming from a banned reagion but living somewhere else for many years.
This case on hand though is totally different obviously. Allowing him to depo is a different story of course, but that's BC for you, they do shady stuff, always did. OP should have never used it in the first place, but that's his fault.

all true, yea the deposit thing is tough and hard to wrap your head around.
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Re: BC Game Support Baited Me, Out 400k
by
arsenic14
on 08/08/2025, 17:11:38 UTC
I cannot imagine this man. Why would a gambler play at a casino that doesn't allow players from his country? OP dug his own grave, in my opinion. If the support said that he should not have any problem, this was a trap for OP. They work for the casino, and I think they also want players to make mistakes and lose money. It seems OP violated the rules, and I don't see much hope here.

I am not sure if holydarkness would be able to do anything. But since he already said he would check it with his contact, let's see if we can get some positive news. I thought BC game has a dedicated platform for USA players.

I mean you definitley arent wrong. Looking back I feel very stupid. On top of have 420K that would change my life, in fact, I feel very stupid.

I have been around this far longer than I should have been, and was under the false assumption as long as you were there, you were good to go. Used BC Game for SOOOOOO long with no issues. It was almost muscle memory and I didnt expect any issues. It was my go to for a long while with 5-10k+ in deposits and withdrawals easily. Should have dug more.
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Re: BC Game Support Baited Me, Out 400k
by
arsenic14
on 08/08/2025, 16:51:13 UTC
I thought BC game has a dedicated platform for USA players.

With some checking, they "seem" to do via a subdomain:

https://betting.bc.game/bc-game-united-states/

But while scrolling, this appears

Country: United States   
Legal: No   
Details: Gambling laws vary by state, and BC Game is not licensed in any of them

Used to, through bcgame[dot]US, a social gambling platform [US has this unique of kinds of gambling, I guess]. They no longer cater for US residents through the [dot]US, though. That's the first thing I inquired to my contact, as we've managed to get things resolved by having the US resident to create account on the [dot]US and then my contact will "transfer" the entire account to their US counterpart.



OP, got your UID. I'll try to get to the bottom of this.

1. I am hitting posting limits
2. I appreciate everyones responses
3. Given the amount of money and my debt, I will go to any length to provide what they need and do this right if there is a path.

I did look into the US domain prior. saw the one someone else posted and it looked scammy. I stopped using bc game for years pre KYC days. Then moved to stake for everyones understanding.
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Re: BC Game Support Baited Me, Out 400k
by
arsenic14
on 08/08/2025, 16:45:10 UTC
I thought BC game has a dedicated platform for USA players.

With some checking, they "seem" to do via a subdomain:

https://betting.bc.game/bc-game-united-states/

But while scrolling, this appears

Country: United States   
Legal: No   
Details: Gambling laws vary by state, and BC Game is not licensed in any of them

Used to, through bcgame[dot]US, a social gambling platform [US has this unique of kinds of gambling, I guess]. They no longer cater for US residents through the [dot]US, though. That's the first thing I inquired to my contact, as we've managed to get things resolved by having the US resident to create account on the [dot]US and then my contact will "transfer" the entire account to their US counterpart.



yea i actually saw the subdomain but it looked like a fishing attempt so steered clear. for everyones understanding, I used stake primarily. Before that was BC game for a few years. I did move away. maybe if I used my old account I couldnt find, this would all have been avoided.

OP, got your UID. I'll try to get to the bottom of this.
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Re: BC Game Support Baited Me, Out 400k
by
arsenic14
on 08/08/2025, 00:08:54 UTC
That was a huge risk, especially with the amount involved.
A huge number of casinos I know prohibit users from the US from using their platforms. By providing your documents that were from the US, you just proved to them that you are a citizen from a country that they banned on their platform. You could try to convince them that you accessed the website from Finland but so could any other person residing in the US whilst using a VPN service.

I just want to know, what was your net profit/loss (deposited amount vs withdrawn amount) like?

yea thought being honest being submitting would help and they would point me in the right direction. i legit thought as long as you were in the country you were cool. use to watch a bunch of guys who would fly to mexico to play on roobet being us citizens.

i deposited just under 3k. they blocked my first withdraw of 2k I tried.