About two years ago, I gathered and submitted video and photo evidence clearly showing manipulation or changes in game results on the BC.Game platform — specifically in the Crash game. I proved to the support team that something was wrong, and they initially acknowledged it. They even said I might receive compensation through their challenge reward program, which promised a prize to anyone who could prove such manipulation.
However, just a few days later, my account was completely and permanently suspended without any further explanation.
Since then, for two years, I have been submitting complaints and sharing my evidence everywhere I could — to review sites, communities, forums, and even oversight channels — but not a single platform, regulator, or authority has helped or investigated properly.
Now, I feel disappointed here too. Even though I provided clear video proof showing what I believe is serious misconduct, there’s no sign that anyone has even watched the video or reviewed the evidence I submitted.
This has been a deeply frustrating and discouraging experience. All I wanted was fairness, a proper review of my evidence, and some accountability. Unfortunately, I’ve been ignored everywhere I turned for help.
📧 Subject: Request for Formal Review – Account Locked, Crash Game Discrepancies, and 100 ETH Challenge
Dear BC.Game Support Team,
I am writing to respectfully request a formal review regarding the long-standing suspension of my BC.Game account and serious discrepancies I encountered in the Crash game.
🔹 My account information:
Username: ARSHIIYA🐓
UID: 1611276
Email:
ivcivil67@gmail.comMy account has been locked for more than two years, and despite multiple attempts to reach out and resolve the issue, your support team has refused to reopen my account, even though I have provided all the information I still have access to. I was clearly informed that my account "will not be reopened under any circumstances" — which I believe is unfair and without proper justification.
Unfortunately, I no longer have access to certain older documents that may have been requested in the past. However, the account details above should be sufficient for internal verification and investigation.
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🚨 Regarding the Crash Game Issue:
I have provided clear evidence (video and screenshots) that in multiple sessions of Crash:
I manually cashed out at around 4.00x multiplier
The game continued far beyond that point (even reaching over 10x)
Yet the system marked my bets as losses, despite timely cashout
This suggests either a technical malfunction or a serious issue in game processing, which has directly resulted in financial losses.
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🎥 Video Evidence:
Crash Game Video
https://drive.google.com/file/d/15gSDI-gBq4MAPpRVRQ7b0jbNSkReLzvV/view?usp=drivesdk---
📸 Screenshot Evidence:
https://drive.google.com/file/d/168hgSy1a1wH6ZCA6HWe1594bchLA25tR/view?usp=drivesdkhttps://drive.google.com/file/d/165qQizSNkBzn9MX_NvhfRR2k1rreNSir/view?usp=drivesdkhttps://drive.google.com/file/d/160fA_RQI_ugcubvQs9xHQY6RyroRXD5A/view?usp=drivesdkhttps://drive.google.com/file/d/15r-7Vg-btQJYUsXB4QcuKYbprTGgiEH_/view?usp=drivesdkhttps://drive.google.com/file/d/161WyJWC-nKLGzxdB8ObRiXFd0YKbxrpt/view?usp=drivesdkhttps://drive.google.com/file/d/165HZY1sGF2T5-lSxoR6JDBPl7lC2Fv12/view?usp=drivesdkhttps://drive.google.com/file/d/16-ieNyf3vMELqVWkzO-hhYD5My-_fRax/view?usp=drivesdk📌 Reference to the 100 ETH Crash Game Challenge:
I would also like to remind you of the official 100 ETH challenge BC.Game published on the BitcoinTalk forum:
https://bitcointalk.org/index.php?topic=5088875.msg48959867#msg48959867In that challenge, your platform stated that players who can prove manipulation or error in the Crash game would receive 100 ETH. Based on the evidence provided, I believe my case qualifies for review under that offer.
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🙏 I am kindly requesting the following:
1. A fair review and correction of all affected Crash game bets
2. Reconsideration of my account’s permanent lockout and reactivation
3. Evaluation of eligibility under the 100 ETH Crash Challenge conditions
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I would prefer to resolve this matter privately, through proper communication with your support team, and avoid involving public forums or regulatory bodies. I believe BC.Game still values transparency, fairness, and user satisfaction.
Thank you for taking the time to review my case. I remain available for further questions or verification.
Sincerely,
Arshia
Username: ARSHIIYA🐓
UID: 1611276
Email:
ivcivil67@gmail.com
