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Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting
Hi FJ admin. I am glad that i have received the 9 btc withdrawal last week but there is still one pending withdrawal of 64 XMR that has been pending since 5th April. It has been over 8 days and i still have no updates on this 64 xmr withdrawal. Support also did not follow up on this withdrawal since last spoken. Any FJ admin can follow up on this matter here?
Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting
Hi, dear Community,
As you may have read on the forum, there was a minor attack on our service recently, and some of the mostly outdated sources were stolen from our archives. We have been making a complete revision of the issue and can firmly state that sources are old and mean nothing for now.
However, the hacker is still speculating with data and tries to blackmail our company. Sadly for him and greatly for us, we have amazing news:
WE ARE LAUNCHING A NEW WEBSITE THIS WEEK.
THE IRRELEVANT DATA HACKER HAS TAKEN WILL BE EVEN MORE IRRELEVANT, AS NEW WEBSITE RUNS ON WHOLE NEW SOURCE.
We are currently running an investigation, involving several governmental officials in various European countries and also private companies specializing in the crime of this nature. We have decided to make final results of investigation transparent and report will also be posted on BTC TALK.
However, even we are in full control of this situation and can assure our players your funds and wallets are safe as always, we kindly recommend you to change passwords on your FJ accounts and set 2FA, to be sure that you are the only one that can access your account.
Our media advisors and experts believe that spite of our recent success motivated this attack. FortuneJack is successfully becoming a global brand, our visibility in a worldwide crypto community grows on a daily basis. We are stronger than ever; sadly this also attracts lots of envious and jealous eyes.
Cases like this only motivate us to continue moving forward and building an online casino that is created by players for players.
Best Regards,
Jack.
As you may have read on the forum, there was a minor attack on our service recently, and some of the mostly outdated sources were stolen from our archives. We have been making a complete revision of the issue and can firmly state that sources are old and mean nothing for now.
However, the hacker is still speculating with data and tries to blackmail our company. Sadly for him and greatly for us, we have amazing news:
WE ARE LAUNCHING A NEW WEBSITE THIS WEEK.
THE IRRELEVANT DATA HACKER HAS TAKEN WILL BE EVEN MORE IRRELEVANT, AS NEW WEBSITE RUNS ON WHOLE NEW SOURCE.
We are currently running an investigation, involving several governmental officials in various European countries and also private companies specializing in the crime of this nature. We have decided to make final results of investigation transparent and report will also be posted on BTC TALK.
However, even we are in full control of this situation and can assure our players your funds and wallets are safe as always, we kindly recommend you to change passwords on your FJ accounts and set 2FA, to be sure that you are the only one that can access your account.
Our media advisors and experts believe that spite of our recent success motivated this attack. FortuneJack is successfully becoming a global brand, our visibility in a worldwide crypto community grows on a daily basis. We are stronger than ever; sadly this also attracts lots of envious and jealous eyes.
Cases like this only motivate us to continue moving forward and building an online casino that is created by players for players.
Best Regards,
Jack.
Hi Jack,
Great to hear that the site is secured and funds are safe. Do you mind to resolve my issues regarding delayed withdrawal of 70,000 USD for almost 5 days? A good part of the money are my deposits of BTC into FJ. A million thanks. Username: cryptonoter
Hi cryptonoter,
Sorry for the delay, due to this case we have been extremely careful on big withdrawals, to make sure all our players money is safe. I am aware of your case and can tell that you will have an update on your withdrawal request latest tomorrow this time.
Cheers.
I understand FJ security point of view. My withdrawal was not a big lump sum to begin with. It was a delayed of multiple withdrawals over time that ended up with this big amount. Nevertheless, I seek your kind assistance on this matter and I will continue to play on FJ. Looking forward to the new website. Also can I suggest that players can set specific wallet address for withdrawals? If there is a need to add a new withdrawal address then 2FA must be used. This might help to minimize risk for players that store huge funds in FJ. Thanks.
That's actually a good suggestion and something I would like to see get implemented. If not forced, make it so tha tpeople can choose to activate it. Would add an extra layer of security which is always great
.I am very supportive of this idea because I do store sometimes a few btc in FJ over days. The withdrawal section is too simplify and it seem like anyone with illegal access to my account will be able to withdraw to any wallet address. I will prefer to have a fixed address that I used for my withdrawals and if there is a need to change, it will require me to manually enter my password + 2FA then verify via an email confirmation. This way, it is safe like how the exchanges work
Yeah I hear you and I agree, however the 2FA should be more than enough without any extra email confirmations (If they have access to your 2FA they'll more than likely have your email as well)..
Haha. For a moment, I forgot that both the email and the 2FA are on the phone. Yeah. 2FA will be good enough. Just make it mandatory each time a withdrawal is requested for a brand new wallet addresss
Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting
Hi, dear Community,
As you may have read on the forum, there was a minor attack on our service recently, and some of the mostly outdated sources were stolen from our archives. We have been making a complete revision of the issue and can firmly state that sources are old and mean nothing for now.
However, the hacker is still speculating with data and tries to blackmail our company. Sadly for him and greatly for us, we have amazing news:
WE ARE LAUNCHING A NEW WEBSITE THIS WEEK.
THE IRRELEVANT DATA HACKER HAS TAKEN WILL BE EVEN MORE IRRELEVANT, AS NEW WEBSITE RUNS ON WHOLE NEW SOURCE.
We are currently running an investigation, involving several governmental officials in various European countries and also private companies specializing in the crime of this nature. We have decided to make final results of investigation transparent and report will also be posted on BTC TALK.
However, even we are in full control of this situation and can assure our players your funds and wallets are safe as always, we kindly recommend you to change passwords on your FJ accounts and set 2FA, to be sure that you are the only one that can access your account.
Our media advisors and experts believe that spite of our recent success motivated this attack. FortuneJack is successfully becoming a global brand, our visibility in a worldwide crypto community grows on a daily basis. We are stronger than ever; sadly this also attracts lots of envious and jealous eyes.
Cases like this only motivate us to continue moving forward and building an online casino that is created by players for players.
Best Regards,
Jack.
As you may have read on the forum, there was a minor attack on our service recently, and some of the mostly outdated sources were stolen from our archives. We have been making a complete revision of the issue and can firmly state that sources are old and mean nothing for now.
However, the hacker is still speculating with data and tries to blackmail our company. Sadly for him and greatly for us, we have amazing news:
WE ARE LAUNCHING A NEW WEBSITE THIS WEEK.
THE IRRELEVANT DATA HACKER HAS TAKEN WILL BE EVEN MORE IRRELEVANT, AS NEW WEBSITE RUNS ON WHOLE NEW SOURCE.
We are currently running an investigation, involving several governmental officials in various European countries and also private companies specializing in the crime of this nature. We have decided to make final results of investigation transparent and report will also be posted on BTC TALK.
However, even we are in full control of this situation and can assure our players your funds and wallets are safe as always, we kindly recommend you to change passwords on your FJ accounts and set 2FA, to be sure that you are the only one that can access your account.
Our media advisors and experts believe that spite of our recent success motivated this attack. FortuneJack is successfully becoming a global brand, our visibility in a worldwide crypto community grows on a daily basis. We are stronger than ever; sadly this also attracts lots of envious and jealous eyes.
Cases like this only motivate us to continue moving forward and building an online casino that is created by players for players.
Best Regards,
Jack.
Hi Jack,
Great to hear that the site is secured and funds are safe. Do you mind to resolve my issues regarding delayed withdrawal of 70,000 USD for almost 5 days? A good part of the money are my deposits of BTC into FJ. A million thanks. Username: cryptonoter
Hi cryptonoter,
Sorry for the delay, due to this case we have been extremely careful on big withdrawals, to make sure all our players money is safe. I am aware of your case and can tell that you will have an update on your withdrawal request latest tomorrow this time.
Cheers.
I understand FJ security point of view. My withdrawal was not a big lump sum to begin with. It was a delayed of multiple withdrawals over time that ended up with this big amount. Nevertheless, I seek your kind assistance on this matter and I will continue to play on FJ. Looking forward to the new website. Also can I suggest that players can set specific wallet address for withdrawals? If there is a need to add a new withdrawal address then 2FA must be used. This might help to minimize risk for players that store huge funds in FJ. Thanks.
That's actually a good suggestion and something I would like to see get implemented. If not forced, make it so tha tpeople can choose to activate it. Would add an extra layer of security which is always great
.I am very supportive of this idea because I do store sometimes a few btc in FJ over days. The withdrawal section is too simplify and it seem like anyone with illegal access to my account will be able to withdraw to any wallet address. I will prefer to have a fixed address that I used for my withdrawals and if there is a need to change, it will require me to manually enter my password + 2FA then verify via an email confirmation. This way, it is safe like how the exchanges work
Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting
Hi, dear Community,
As you may have read on the forum, there was a minor attack on our service recently, and some of the mostly outdated sources were stolen from our archives. We have been making a complete revision of the issue and can firmly state that sources are old and mean nothing for now.
However, the hacker is still speculating with data and tries to blackmail our company. Sadly for him and greatly for us, we have amazing news:
WE ARE LAUNCHING A NEW WEBSITE THIS WEEK.
THE IRRELEVANT DATA HACKER HAS TAKEN WILL BE EVEN MORE IRRELEVANT, AS NEW WEBSITE RUNS ON WHOLE NEW SOURCE.
We are currently running an investigation, involving several governmental officials in various European countries and also private companies specializing in the crime of this nature. We have decided to make final results of investigation transparent and report will also be posted on BTC TALK.
However, even we are in full control of this situation and can assure our players your funds and wallets are safe as always, we kindly recommend you to change passwords on your FJ accounts and set 2FA, to be sure that you are the only one that can access your account.
Our media advisors and experts believe that spite of our recent success motivated this attack. FortuneJack is successfully becoming a global brand, our visibility in a worldwide crypto community grows on a daily basis. We are stronger than ever; sadly this also attracts lots of envious and jealous eyes.
Cases like this only motivate us to continue moving forward and building an online casino that is created by players for players.
Best Regards,
Jack.
As you may have read on the forum, there was a minor attack on our service recently, and some of the mostly outdated sources were stolen from our archives. We have been making a complete revision of the issue and can firmly state that sources are old and mean nothing for now.
However, the hacker is still speculating with data and tries to blackmail our company. Sadly for him and greatly for us, we have amazing news:
WE ARE LAUNCHING A NEW WEBSITE THIS WEEK.
THE IRRELEVANT DATA HACKER HAS TAKEN WILL BE EVEN MORE IRRELEVANT, AS NEW WEBSITE RUNS ON WHOLE NEW SOURCE.
We are currently running an investigation, involving several governmental officials in various European countries and also private companies specializing in the crime of this nature. We have decided to make final results of investigation transparent and report will also be posted on BTC TALK.
However, even we are in full control of this situation and can assure our players your funds and wallets are safe as always, we kindly recommend you to change passwords on your FJ accounts and set 2FA, to be sure that you are the only one that can access your account.
Our media advisors and experts believe that spite of our recent success motivated this attack. FortuneJack is successfully becoming a global brand, our visibility in a worldwide crypto community grows on a daily basis. We are stronger than ever; sadly this also attracts lots of envious and jealous eyes.
Cases like this only motivate us to continue moving forward and building an online casino that is created by players for players.
Best Regards,
Jack.
Hi Jack,
Great to hear that the site is secured and funds are safe. Do you mind to resolve my issues regarding delayed withdrawal of 70,000 USD for almost 5 days? A good part of the money are my deposits of BTC into FJ. A million thanks. Username: cryptonoter
Hi cryptonoter,
Sorry for the delay, due to this case we have been extremely careful on big withdrawals, to make sure all our players money is safe. I am aware of your case and can tell that you will have an update on your withdrawal request latest tomorrow this time.
Cheers.
I understand FJ security point of view. My withdrawal was not a big lump sum to begin with. It was a delayed of multiple withdrawals over time that ended up with this big amount. Nevertheless, I seek your kind assistance on this matter and I will continue to play on FJ. Looking forward to the new website. Also can I suggest that players can set specific wallet address for withdrawals? If there is a need to add a new withdrawal address then 2FA must be used. This might help to minimize risk for players that store huge funds in FJ. Thanks.
Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting
Hi, dear Community,
As you may have read on the forum, there was a minor attack on our service recently, and some of the mostly outdated sources were stolen from our archives. We have been making a complete revision of the issue and can firmly state that sources are old and mean nothing for now.
However, the hacker is still speculating with data and tries to blackmail our company. Sadly for him and greatly for us, we have amazing news:
WE ARE LAUNCHING A NEW WEBSITE THIS WEEK.
THE IRRELEVANT DATA HACKER HAS TAKEN WILL BE EVEN MORE IRRELEVANT, AS NEW WEBSITE RUNS ON WHOLE NEW SOURCE.
We are currently running an investigation, involving several governmental officials in various European countries and also private companies specializing in the crime of this nature. We have decided to make final results of investigation transparent and report will also be posted on BTC TALK.
However, even we are in full control of this situation and can assure our players your funds and wallets are safe as always, we kindly recommend you to change passwords on your FJ accounts and set 2FA, to be sure that you are the only one that can access your account.
Our media advisors and experts believe that spite of our recent success motivated this attack. FortuneJack is successfully becoming a global brand, our visibility in a worldwide crypto community grows on a daily basis. We are stronger than ever; sadly this also attracts lots of envious and jealous eyes.
Cases like this only motivate us to continue moving forward and building an online casino that is created by players for players.
Best Regards,
Jack.
As you may have read on the forum, there was a minor attack on our service recently, and some of the mostly outdated sources were stolen from our archives. We have been making a complete revision of the issue and can firmly state that sources are old and mean nothing for now.
However, the hacker is still speculating with data and tries to blackmail our company. Sadly for him and greatly for us, we have amazing news:
WE ARE LAUNCHING A NEW WEBSITE THIS WEEK.
THE IRRELEVANT DATA HACKER HAS TAKEN WILL BE EVEN MORE IRRELEVANT, AS NEW WEBSITE RUNS ON WHOLE NEW SOURCE.
We are currently running an investigation, involving several governmental officials in various European countries and also private companies specializing in the crime of this nature. We have decided to make final results of investigation transparent and report will also be posted on BTC TALK.
However, even we are in full control of this situation and can assure our players your funds and wallets are safe as always, we kindly recommend you to change passwords on your FJ accounts and set 2FA, to be sure that you are the only one that can access your account.
Our media advisors and experts believe that spite of our recent success motivated this attack. FortuneJack is successfully becoming a global brand, our visibility in a worldwide crypto community grows on a daily basis. We are stronger than ever; sadly this also attracts lots of envious and jealous eyes.
Cases like this only motivate us to continue moving forward and building an online casino that is created by players for players.
Best Regards,
Jack.
Hi Jack,
Great to hear that the site is secured and funds are safe. Do you mind to resolve my issues regarding delayed withdrawal of 70,000 USD for almost 5 days? A good part of the money are my deposits of BTC into FJ. A million thanks. Username: cryptonoter
Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting
There is someone claiming to have hacked the whole FJ servers: https://bitcointalk.org/index.php?action=profile;u=2012443;sa=showPosts He is saying he will release all code in public.
Normally I would think it's just some random upset player. But TBH it looks legit and very troubling for FJ and their players. Can FJ comment on this?
For FJ players, I would suggest at least changing passwords on other sites if you use the same password on FJ.
I assume the "live support spreading viruses" is related?
Normally I would think it's just some random upset player. But TBH it looks legit and very troubling for FJ and their players. Can FJ comment on this?
For FJ players, I would suggest at least changing passwords on other sites if you use the same password on FJ.
I assume the "live support spreading viruses" is related?
I'm a bit anxious to download the already published sources & servers. Anyone there could confirm the legitimacy? or does it have some sort of cheesy malwares?
IMHO, this could be 1. a serious thing 2. a mild scam on progress considering the person behind it even bought a domain just for this. (not some low ballers)
Quote
Domain Name: FORTUNEJACKPROJECT.COM
Registry Domain ID: 2249371958_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Updated Date: 2018-04-08T11:52:23Z
Creation Date: 2018-04-08T11:43:33Z
Registry Domain ID: 2249371958_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Updated Date: 2018-04-08T11:52:23Z
Creation Date: 2018-04-08T11:43:33Z
I would not suggest downloading it. It could be a malware or trojan with key stroke logger. Based on Saturday Trojan attachment, these people might be targeting your cryptocurrency wallets or it might end up be a ransomware. Either way, what the person shared seem legit after I pinged some of the folders and directory paths. Still waiting for someone from FJ to clearup and provide players with an update.
Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting
My withdrawal from the affiliate program is still in pending status since 3 days ago, any issues on the affiliate program as my previous withdrawal was less than 12 hours? I would not mind to wait if there is a big issue on it, but it will be good if there is an announcement of the issue or at least give us an update on what is going on.
Edit: Withdrawal from the site works instantly as usual though. So I guess it is an issue for the affiliate program.
Edit: Withdrawal from the site works instantly as usual though. So I guess it is an issue for the affiliate program.
My withdrawal from the site has been pending for over 4 days. No news up until now. All i know is they are doing some technical updates
Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting
Hello, I want to ask one thing about your security.
English is not my main language. I'm sorry if you have difficulties to understand me.
On april 7 around 12:50 (server time), I got this message
https://image.ibb.co/esKhXH/bonus.jpg
The link was a small screen shot, 1.22kb. When I asked for bigger image, "BABAR" insisted to click the image & it downloaded a zip file. I extracted it, the icon was shortcut for image. But when I checked the property it was cmd.exe. I didn't click/open that file. I scanned with anti virus, nothing detected. After that, I had difficulties to load your website & your live chat has been disabled.
I have erased the file & the link also has been removed. I'm not IT guy.
Has your website been attacked?
English is not my main language. I'm sorry if you have difficulties to understand me.
On april 7 around 12:50 (server time), I got this message
https://image.ibb.co/esKhXH/bonus.jpg
The link was a small screen shot, 1.22kb. When I asked for bigger image, "BABAR" insisted to click the image & it downloaded a zip file. I extracted it, the icon was shortcut for image. But when I checked the property it was cmd.exe. I didn't click/open that file. I scanned with anti virus, nothing detected. After that, I had difficulties to load your website & your live chat has been disabled.
I have erased the file & the link also has been removed. I'm not IT guy.
Has your website been attacked?
Recent update from the site.
Due to the technical update Live Chat is temporarily unavailable. If you have any questions, please, feel free to contact Support Agents at support@fortunejack.com . Please, accept our apologies for the inconvenience caused!
Checking out on the situation you posted, announcing winners or any btc win on chat isnt right at all. cmd.exe is a command prompt.
We dont know whats the reason of that odd message you recieve.
I also got such messages with a link from FJ support email. Clicking on it will result in a download. Luckily, my anti-virus detected it and blocked the download. here is the screenshot of the email sent by Ivys
https://ibb.co/hr4mbc
Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting
Hi. Anyone having issues with withdrawals? I have over 70,000 USD worth of withdrawals stucked in pending for 4 days now. Support team kept telling me different reasons and different timeframe over the course of a few days. Live Chat is also not working anymore. Any FJ admin that can help assist?
To add on. I have deposited over 50,000 USD of BTC and XMR over the course of a week too. So I am really worried about this withdrawal.
This is not to discredit FJ. I have withdrew successfully from the casino previously. But this amount is bigger than usual and all of a sudden it gets stucked for no logical reasons. Please help
To add on. I have deposited over 50,000 USD of BTC and XMR over the course of a week too. So I am really worried about this withdrawal.
This is not to discredit FJ. I have withdrew successfully from the casino previously. But this amount is bigger than usual and all of a sudden it gets stucked for no logical reasons. Please help
From what I know certain members of the team were taking this weekend off and perhaps there was something about this particular withdraw of yours that needed some extra attention from someone at top of the chain? (I've been in talks to them regarding implementing someone with maximum clearance that will work when they are not).
From what I know David will be back tomorrow, have you tried the support email?
Hopefully there won't be any issues, as you say you've been able to withdraw previously and I can't see why this would be any different..
Hi. I have tried the support email and as most of us understand - the support team has limited knowledge on what's going on and i was given different reasons and timeframe by 3 different support member. Because of the amount involved in both my deposits and withdrawals, i would really hope FJ admin can contact me here or via email to let me know what's going on. Especially, i just read on this forum about someone posted files and databases of FJ, which i am still dumbfounded about whatever happened for the past 1 week up until now.
I understand that XMR is having issues because of recent hard fork on 6th April. I was recommended by the chat team to use BTC to deposit and i deposited like 50K usd in total. Deposit has no issues and withdrawal is now stucked. As a honest supporter and player, i have genuine concerns on my funds. Hope everyone can understand that i am really worried
Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting
Hi. Anyone having issues with withdrawals? I have over 70,000 USD worth of withdrawals stucked in pending for 4 days now. Support team kept telling me different reasons and different timeframe over the course of a few days. Live Chat is also not working anymore. Any FJ admin that can help assist?
To add on. I have deposited over 50,000 USD of BTC and XMR over the course of a week too. So I am really worried about this withdrawal.
This is not to discredit FJ. I have withdrew successfully from the casino previously. But this amount is bigger than usual and all of a sudden it gets stucked for no logical reasons. Please help
To add on. I have deposited over 50,000 USD of BTC and XMR over the course of a week too. So I am really worried about this withdrawal.
This is not to discredit FJ. I have withdrew successfully from the casino previously. But this amount is bigger than usual and all of a sudden it gets stucked for no logical reasons. Please help
Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting
Hey i know what makes the withdrawal failed. It seem to be a must for player to input a 64 character payment ID when making monero withdrawals. Can i suggest to FJ? Seem it is a must for payment ID, why don't your site prompt players to input the payment ID and do not allow withdrawals to be submitted without a payment id.
btw, withdrawal is solved but my first withdrawal of 1 XMR is still missing. =p
btw, withdrawal is solved but my first withdrawal of 1 XMR is still missing. =p
Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting
Hey thanks for the reply. I am very sure the XMR wallet address i entered is correct as i checked a few times prior to submitting the withdrawal request. If there is a legit Send request made for the 1 XMR, it will reflect on chainradar for the tx id. There is no TX ID provided and it says withdrawal Failed.
I feel better having your assurance that everything will be resolved. Hope for an answer soon. First time withdraw and was shocked by this issue.
I feel better having your assurance that everything will be resolved. Hope for an answer soon. First time withdraw and was shocked by this issue.
Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting
I just started playing on FortuneJack casino after reading some positive reviews online. I deposited 10 XMR (240 mBTC) into my account without claiming any bonus and started playing for a couple of hours. In total, i bet at least 20 x initial deposit and my average bet is approx 35 - 50 mBTC per bet on Baracaat game. At the end of my game, i had 32 XMR in my account. I was reading this forum and noticed many other players were having issues trying to withdraw their winnings. I tested to withdraw just 1 XMR and guess what - it failed on my first withdrawal. To make things worst, the 1 XMR disappeared from my account too.
I checked the transaction column and it says Withdrawal Failed. I contacted Live Chat support and the agent told me that he will need to check with technical team and will get back to me again. Despite multiple questions, he gave me the standard replies and i was told to wait at least 12 hours. Coming back to read more on withdrawal issues posted by other players, i got anxious and tried to contact the Live Support to ask if i can try to withdraw another 10 XMR (my initial deposit) - however i can no longer connect to Live Support.
Can anyone advise me what is happening? Thanks
Here is the screenshot of my transaction logs on FortuneJack
https://ibb.co/dWEHnx
I checked the transaction column and it says Withdrawal Failed. I contacted Live Chat support and the agent told me that he will need to check with technical team and will get back to me again. Despite multiple questions, he gave me the standard replies and i was told to wait at least 12 hours. Coming back to read more on withdrawal issues posted by other players, i got anxious and tried to contact the Live Support to ask if i can try to withdraw another 10 XMR (my initial deposit) - however i can no longer connect to Live Support.
Can anyone advise me what is happening? Thanks
Here is the screenshot of my transaction logs on FortuneJack
https://ibb.co/dWEHnx