I would definitely like to be added to whatever your most current support list is. I don't expect to be first in line, but I believe my transaction on the 4th puts me pretty far back.

On the day of my order the rate was between $115 and $145. I placed my order in the afternoon when the rate was lower, but I would be willing to accept BTC at $140 ($50 / 140 = 0.35714286BTC ).
BTC chart from 4/4/13: http://bitcoincharts.com/charts/mtgoxUSD#rg60zczsg2013-04-04zeg2013-04-04ztgSzm1g10zm2g25zv

Please let me know if there is anything else you need from me.

Sent $50 from CVS on April 4, it was supposed to go to my MtGox acct... I haven't seen anything yet.

Please add me to the current support ticket list. Thank you!!

OrderID: 1f7b7150-3d54-432a-a33f-ed997757d592

QuoteID: a5cc4a7f-6d4e-41af-b860-a1fbe760a014

I was assured earlier that you would be honoring the price at the time of the order, keep up the awesome work and please don't let me down on this one!!

I think I'm mostly just disappointed that this isn't working out. BitInstant should be able to make a killing even working as a legitimate business, as they appear to be by far the fastest and easiest way to get cash USD-->BTC (if it would work). I'm glad I ran a small-ish test transaction to see if it would work (it hasn't) before moving into a larger position in BTC (which I would love to do).

If you guys can get your stuff straightened out, I'd love to be a repeat customer many times over, but I'm not going to sit on here and keep reminding you about my missing money (because no one should have to do that).

I know I don't have as much on the line as some other people here, but I'm counting on you guys to come through..

OrderID: 1f7b7150-3d54-432a-a33f-ed997757d592
EventID: 5a52144d-2e9b-4f13-903a-05ffe50683db

Thank you, I appreciate your concern/effort and look forward to having this issue resolved. It seems like whoever is responsible for the coding that produced the email stating there was no coupon code might have cost BitInstant a lot of money, which sucks for everyone involved.

URSAY, I was just wondering how you were planning on handling the cases where an email was sent that specifically stated there was no coupon code needed, and then when the funds didn't show up you encouraged individuals to post details of their orders, which unbeknownst to them contained a unidentified coupon code...

I know I haven't lost as much as some of the others on here, but this is still unacceptable.

THIS. How the fuck does this even happen??? To send the code in an email and not identify the code, and have all of us wondering when our money is going to show up in our account (like the email says it will).

This is unacceptable, and absolutely ridiculous. BitInstant should feel like shit for all the money that got lost this way.

Thank you very much for replying to my post. That is correct, I have not received any type of code or further email communication from bitinstant.

I guess I'm not allowed to send PMs yet, here are the details.

We have made a direct deposit into your MTGox account and there is no need to use the coupon system on this order


OrderID: 1f7b7150-3d54-432a-a33f-ed997757d592
EventID: 5a52144d-2e9b-4f13-903a-05ffe50683db
DestAccount: M08366667X
QuoteID: a5cc4a7f-6d4e-41af-b860-a1fbe760a014
User: SYSTEM
DestExchange: mtgox
eventtype: Order executed
EventSentAt: 1365088192.5
APIResponse: MTGOX-USD-NHXMU-7BX5H-MLX4M-19324
FundsSent: $48.005 USD

I'm having an issue receiving credit in my MtGox account, I paid for the transaction earlier today and received a confirmation email from bitinstant. I will be PMing the details.