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Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I check my MTGOX account and no deposit so far.
URSAY. I'm on this list but where I need to check to know if the deposit proceed correctly or a voucher was sent to me?
thanks for the help.
Support list for 4/8 below.
synergy7 / msiddiq / iNormalize / hillock / Brownye / fuue83 / chase1420 / archfiendmaster / sandyjg9 / sbs2199 / Protagonus / DoctorFluff / rstephe / aqrulesms / pafu / na_krul / rm187 (NEED MORE INFO) / torrenting / shadumdum / goosy052157 / pzwow / BitcoinApprentice / navahoboy / blacknight505 / cayson / bvwuis2c / bigpoppapump69 / Imaginer / masternewb001 / metazilla / dhbanes / jack789 / paradoxal / BitSmack / EJS420 / Imaginer / BitByInstant / Nonya Business / masternewb001 / Cogine / fortus / ScrapOfCat / funktion / thannon1261 / rsglenn / aDarkKnight / TheBison / embryonic / fwf / EJS420 / jerm0916 / noodlemctwoodle / bougelahi / jherbjr / catcow / jasnlcas / Tyraeil / jwest411 / jasonkolb / smfuser / jthev05 / jwest411 / liztah / itsalwayssunny / awdroket [RESOLVED] / diesel2946 [RESOLVED] / Droganan / Xosihc / err0r_01 / Super-Magician / mwp / seekup / man /
Leepie / joker006 / jack789 / 303 / i4151 / efini / damavox / haggady
thanks for the help.
Support list for 4/8 below.
synergy7 / msiddiq / iNormalize / hillock / Brownye / fuue83 / chase1420 / archfiendmaster / sandyjg9 / sbs2199 / Protagonus / DoctorFluff / rstephe / aqrulesms / pafu / na_krul / rm187 (NEED MORE INFO) / torrenting / shadumdum / goosy052157 / pzwow / BitcoinApprentice / navahoboy / blacknight505 / cayson / bvwuis2c / bigpoppapump69 / Imaginer / masternewb001 / metazilla / dhbanes / jack789 / paradoxal / BitSmack / EJS420 / Imaginer / BitByInstant / Nonya Business / masternewb001 / Cogine / fortus / ScrapOfCat / funktion / thannon1261 / rsglenn / aDarkKnight / TheBison / embryonic / fwf / EJS420 / jerm0916 / noodlemctwoodle / bougelahi / jherbjr / catcow / jasnlcas / Tyraeil / jwest411 / jasonkolb / smfuser / jthev05 / jwest411 / liztah / itsalwayssunny / awdroket [RESOLVED] / diesel2946 [RESOLVED] / Droganan / Xosihc / err0r_01 / Super-Magician / mwp / seekup / man /
Leepie / joker006 / jack789 / 303 / i4151 / efini / damavox / haggady
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
URSAY. I'm on this list but where I need to check to know if the deposit proceed correctly or a voucher was sent to me?
thanks for the help.
Support list for 4/8 below.
synergy7 / msiddiq / iNormalize / hillock / Brownye / fuue83 / chase1420 / archfiendmaster / sandyjg9 / sbs2199 / Protagonus / DoctorFluff / rstephe / aqrulesms / pafu / na_krul / rm187 (NEED MORE INFO) / torrenting / shadumdum / goosy052157 / pzwow / BitcoinApprentice / navahoboy / blacknight505 / cayson / bvwuis2c / bigpoppapump69 / Imaginer / masternewb001 / metazilla / dhbanes / jack789 / paradoxal / BitSmack / EJS420 / Imaginer / BitByInstant / Nonya Business / masternewb001 / Cogine / fortus / ScrapOfCat / funktion / thannon1261 / rsglenn / aDarkKnight / TheBison / embryonic / fwf / EJS420 / jerm0916 / noodlemctwoodle / bougelahi / jherbjr / catcow / jasnlcas / Tyraeil / jwest411 / jasonkolb / smfuser / jthev05 / jwest411 / liztah / itsalwayssunny / awdroket [RESOLVED] / diesel2946 [RESOLVED] / Droganan / Xosihc / err0r_01 / Super-Magician / mwp / seekup / man /
Leepie / joker006 / jack789 / 303 / i4151 / efini / damavox / haggady
thanks for the help.
Support list for 4/8 below.
synergy7 / msiddiq / iNormalize / hillock / Brownye / fuue83 / chase1420 / archfiendmaster / sandyjg9 / sbs2199 / Protagonus / DoctorFluff / rstephe / aqrulesms / pafu / na_krul / rm187 (NEED MORE INFO) / torrenting / shadumdum / goosy052157 / pzwow / BitcoinApprentice / navahoboy / blacknight505 / cayson / bvwuis2c / bigpoppapump69 / Imaginer / masternewb001 / metazilla / dhbanes / jack789 / paradoxal / BitSmack / EJS420 / Imaginer / BitByInstant / Nonya Business / masternewb001 / Cogine / fortus / ScrapOfCat / funktion / thannon1261 / rsglenn / aDarkKnight / TheBison / embryonic / fwf / EJS420 / jerm0916 / noodlemctwoodle / bougelahi / jherbjr / catcow / jasnlcas / Tyraeil / jwest411 / jasonkolb / smfuser / jthev05 / jwest411 / liztah / itsalwayssunny / awdroket [RESOLVED] / diesel2946 [RESOLVED] / Droganan / Xosihc / err0r_01 / Super-Magician / mwp / seekup / man /
Leepie / joker006 / jack789 / 303 / i4151 / efini / damavox / haggady
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
URSAY,
Awesome! I'm glad to see my name on that list. I supposed that another voucher will be sent to me right? Let me know when you have that information.
Thank You!
Awesome! I'm glad to see my name on that list. I supposed that another voucher will be sent to me right? Let me know when you have that information.
Thank You!
*UPDATED v.3*
Working support list for 4/8 below. Final version will go up later tonight. Please take note if you are on this list and reference it when you speak with me regarding your issue. Some of these issues are resolved but not all are updated as so. Thanks guys!
synergy7 / msiddiq / iNormalize / hillock / Brownye / fuue83 / chase1420 / archfiendmaster / sandyjg9 / sbs2199 / Protagonus / DoctorFluff / rstephe / aqrulesms / pafu / na_krul / rm187 (NEED MORE INFO) / torrenting / shadumdum / goosy052157 / pzwow / BitcoinApprentice / navahoboy / blacknight505 / cayson / bvwuis2c / bigpoppapump69 / Imaginer / masternewb001 / metazilla / dhbanes / jack789 / paradoxal / BitSmack / EJS420 / Imaginer / BitByInstant / Nonya Business / masternewb001 / Cogine / fortus / ScrapOfCat / funktion / thannon1261 / rsglenn / aDarkKnight / TheBison / embryonic / fwf / EJS420 / jerm0916 / noodlemctwoodle / bougelahi / jherbjr / catcow / jasnlcas / Tyraeil / jwest411 / jasonkolb / smfuser / jthev05 / jwest411 / liztah / itsalwayssunny / awdroket [RESOLVED] / diesel2946 [RESOLVED] / Droganan / Xosihc / err0r_01 / Super-Magician / mwp / seekup / man /
Leepie / joker006
Working support list for 4/8 below. Final version will go up later tonight. Please take note if you are on this list and reference it when you speak with me regarding your issue. Some of these issues are resolved but not all are updated as so. Thanks guys!
synergy7 / msiddiq / iNormalize / hillock / Brownye / fuue83 / chase1420 / archfiendmaster / sandyjg9 / sbs2199 / Protagonus / DoctorFluff / rstephe / aqrulesms / pafu / na_krul / rm187 (NEED MORE INFO) / torrenting / shadumdum / goosy052157 / pzwow / BitcoinApprentice / navahoboy / blacknight505 / cayson / bvwuis2c / bigpoppapump69 / Imaginer / masternewb001 / metazilla / dhbanes / jack789 / paradoxal / BitSmack / EJS420 / Imaginer / BitByInstant / Nonya Business / masternewb001 / Cogine / fortus / ScrapOfCat / funktion / thannon1261 / rsglenn / aDarkKnight / TheBison / embryonic / fwf / EJS420 / jerm0916 / noodlemctwoodle / bougelahi / jherbjr / catcow / jasnlcas / Tyraeil / jwest411 / jasonkolb / smfuser / jthev05 / jwest411 / liztah / itsalwayssunny / awdroket [RESOLVED] / diesel2946 [RESOLVED] / Droganan / Xosihc / err0r_01 / Super-Magician / mwp / seekup / man /
Leepie / joker006
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
URSAY,
I don't see my user name in any support list.
Details of my problem:
OrderID: a0b11d2c-8239-4f79-8cff-323dfafb691b
EventID: 0e9bc5b2-1ecb-4006-b541-ed0dec126471
DestAccount: 19UfUwan8yGsYqUKfYJ3pQsFrehofkJK8R
QuoteID: 11ecf5f6-a92c-4d9e-a064-647e51cd759f
I went into my MT.Gox account and enter the code
MTGOX-USD-GK9YV-XXXXX-XXXXX-XXXXXX
and this is the error I recieve,
"This code cannot be redeemed (non existing or already used)"
The ZipZap payment slip is the #773 400 569
$113.95 (USD)
04/02/2013 05:15 PM
I don't see my user name in any support list.
Details of my problem:
OrderID: a0b11d2c-8239-4f79-8cff-323dfafb691b
EventID: 0e9bc5b2-1ecb-4006-b541-ed0dec126471
DestAccount: 19UfUwan8yGsYqUKfYJ3pQsFrehofkJK8R
QuoteID: 11ecf5f6-a92c-4d9e-a064-647e51cd759f
I went into my MT.Gox account and enter the code
MTGOX-USD-GK9YV-XXXXX-XXXXX-XXXXXX
and this is the error I recieve,
"This code cannot be redeemed (non existing or already used)"
The ZipZap payment slip is the #773 400 569
$113.95 (USD)
04/02/2013 05:15 PM
Sorry. You were on my original ticket escalation list so I had submitted a ticket for you in the past. However, I will put you on today's support list so I can offer you more detailed updates.
P.S. I know some of you are asking for updates and not getting them. I will be going over 4/8 issues before the end of the day and then I may be able to offer more info. Thanks!
Thank YOU! I really apreciate all the extra effort you are doing for all of us.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
URSAY,
I don't see my user name in any support list.
Details of my problem:
OrderID: a0b11d2c-8239-4f79-8cff-323dfafb691b
EventID: 0e9bc5b2-1ecb-4006-b541-ed0dec126471
DestAccount: 19UfUwan8yGsYqUKfYJ3pQsFrehofkJK8R
QuoteID: 11ecf5f6-a92c-4d9e-a064-647e51cd759f
I went into my MT.Gox account and enter the code
MTGOX-USD-GK9YV-XXXXX-XXXXX-XXXXXX
and this is the error I recieve,
"This code cannot be redeemed (non existing or already used)"
The ZipZap payment slip is the #773 400 569
$113.95 (USD)
04/02/2013 05:15 PM
I don't see my user name in any support list.
Details of my problem:
OrderID: a0b11d2c-8239-4f79-8cff-323dfafb691b
EventID: 0e9bc5b2-1ecb-4006-b541-ed0dec126471
DestAccount: 19UfUwan8yGsYqUKfYJ3pQsFrehofkJK8R
QuoteID: 11ecf5f6-a92c-4d9e-a064-647e51cd759f
I went into my MT.Gox account and enter the code
MTGOX-USD-GK9YV-XXXXX-XXXXX-XXXXXX
and this is the error I recieve,
"This code cannot be redeemed (non existing or already used)"
The ZipZap payment slip is the #773 400 569
$113.95 (USD)
04/02/2013 05:15 PM
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Hey URSAY,
Any news about this?
OrderID: a0b11d2c-8239-4f79-8cff-323dfafb691b
EventID: 0e9bc5b2-1ecb-4006-b541-ed0dec126471
Need some help about the status of this ticket.
Can I have and estimated time of when this transaction will be complete.
Thanks!
Any info?
err0r_01,
I have submitted a formal support ticket for you and I hope to have more info for you soon. Thanks again for your patience.
-BitInstant Support
I have submitted a formal support ticket for you and I hope to have more info for you soon. Thanks again for your patience.
-BitInstant Support
Any news about this?
OrderID: a0b11d2c-8239-4f79-8cff-323dfafb691b
EventID: 0e9bc5b2-1ecb-4006-b541-ed0dec126471
Need some help about the status of this ticket.
Can I have and estimated time of when this transaction will be complete.
Thanks!
Any info?
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
err0r_01,
I have submitted a formal support ticket for you and I hope to have more info for you soon. Thanks again for your patience.
-BitInstant Support
I have submitted a formal support ticket for you and I hope to have more info for you soon. Thanks again for your patience.
-BitInstant Support
Any news about this?
OrderID: a0b11d2c-8239-4f79-8cff-323dfafb691b
EventID: 0e9bc5b2-1ecb-4006-b541-ed0dec126471
Need some help about the status of this ticket.
Can I have and estimated time of when this transaction will be complete.
Thanks!
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
err0r_01,
I have submitted a formal support ticket for you and I hope to have more info for you soon. Thanks again for your patience.
-BitInstant Support
I have submitted a formal support ticket for you and I hope to have more info for you soon. Thanks again for your patience.
-BitInstant Support
Any news about this?
OrderID: a0b11d2c-8239-4f79-8cff-323dfafb691b
EventID: 0e9bc5b2-1ecb-4006-b541-ed0dec126471
Need some help about the status of this ticket.
Can I have and estimated time of when this transaction will be complete.
Thanks!
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
err0r_01,
I have submitted a formal support ticket for you and I hope to have more info for you soon. Thanks again for your patience.
-BitInstant Support
I have submitted a formal support ticket for you and I hope to have more info for you soon. Thanks again for your patience.
-BitInstant Support
Any news about this?
OrderID: a0b11d2c-8239-4f79-8cff-323dfafb691b
EventID: 0e9bc5b2-1ecb-4006-b541-ed0dec126471
WOW! this has been a real pain, why is taking so long?
The same thing happened to me and I'm considering going into the police and fill a robbery report if I'm not going to see my money again. This guys had to many issues with their system. 
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Yankee,
Hi, I need to know what is the status of this issue, One week had pass and
no answers for me. I don't know whats going on with my order.
OrderID: a0b11d2c-8239-4f79-8cff-323dfafb691b
EventID: 0e9bc5b2-1ecb-4006-b541-ed0dec126471
I went into my MT.Gox account and enter the code
MTGOX-USD-GK9YV-UF5XK-XXXXX-XXXXX
and this is the error I recieve,
"This code cannot be redeemed (non existing or already used)"
What is the sataus of my ticket? How many more days I need to wait to see my money?
Answers are welcome, thanks for you help.
Hi, I need to know what is the status of this issue, One week had pass and
no answers for me. I don't know whats going on with my order.
OrderID: a0b11d2c-8239-4f79-8cff-323dfafb691b
EventID: 0e9bc5b2-1ecb-4006-b541-ed0dec126471
I went into my MT.Gox account and enter the code
MTGOX-USD-GK9YV-UF5XK-XXXXX-XXXXX
and this is the error I recieve,
"This code cannot be redeemed (non existing or already used)"
What is the sataus of my ticket? How many more days I need to wait to see my money?
Answers are welcome, thanks for you help.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Yankee/URSAY
What is the sataus of my ticket? How many more days I need to wait to see my money?
OrderID: a0b11d2c-8239-4f79-8cff-323dfafb691b
EventID: 0e9bc5b2-1ecb-4006-b541-ed0dec126471
What is the sataus of my ticket? How many more days I need to wait to see my money?
OrderID: a0b11d2c-8239-4f79-8cff-323dfafb691b
EventID: 0e9bc5b2-1ecb-4006-b541-ed0dec126471
It looks like my issue is more complicated than expected. Still waiting for a answers. Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Ok Yankee, just to remind you in a few lines,
this is the error I received at mtgox.com
"This code cannot be redeemed (non existing or already used)"
Account Number: M29343117X
OrderID: a0b11d2c-8239-4f79-8cff-323dfafb691b
Thank You! Really appreciate your help. I hope to see this resolved by the end of the week.
Anyway I look forward to buy more BTC this year.
this is the error I received at mtgox.com
"This code cannot be redeemed (non existing or already used)"
Account Number: M29343117X
OrderID: a0b11d2c-8239-4f79-8cff-323dfafb691b
Thank You! Really appreciate your help. I hope to see this resolved by the end of the week.
Anyway I look forward to buy more BTC this year.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
URSAY,
Any news with my ticket?
please, please, help me with my deposit, how many more days is this supposed to take. I had friends who already have they BTC and they buy
them from you guys at the same place, same hour and the deposit went fine. Why mine has to took so long? Almost a week.
Any news with my ticket?
please, please, help me with my deposit, how many more days is this supposed to take. I had friends who already have they BTC and they buy
them from you guys at the same place, same hour and the deposit went fine. Why mine has to took so long? Almost a week.