ok acr i'm just about at my end of patients with this.
still a persistent issue
upon loading the software i get an error saying "DBGHELP.DLL is either not designed to run on windows or it contains an error''
if i unstall the software and re-install from a previous version, the software will run fine, but only one time.
upon closing the software and opening at a later time, it will download an update, and after that point it will crash every time with previously said error
in this image, after i re-install from previous update there is no DBGHELP.DLL file

after i re-install from previous version and launch software there is still an update. but still no dbghelp.dll file.

after closing and re-opening, i get yet another update but this time there is this dbghelp.dll file that was not previously therre.

and sub sequentially will not run.