I saw some before. I cant remember the threads, but there are a few of them who make fake screenshots, but the fact is they use it to destroy the casino's reputation.
Since a casino is a business, this kind of attack is normally made by, I think, their competitor or maybe some people who lose a lot at that casino, and this is their way of revenge, but look at those highly reputable Bitcointalk gamblers who do gamble at the same casino. Why they don't complain? They haven't experienced similar issues, I agree, but I still don't hear of a reputable Bitcointalk member giving a scam accusation against a reputable casino; most likely their case is solved immediately.
However, on newbies, it looks like the account was created just for destroying casino reputation, or it's just a marketing strategy. They never came back with proof except to those serious people about the case who keep coming back but can't provide proof; their case has never been solved.

Nothing will be changed even if you create a scam accusation against them now. Your account was flagged by the odds provider. Betpanda team has already explained the reason to you in detail through an email. They won't share the sensitive evidence here for the privacy and regulation.

No, they haven't said that you were placing bets on fixed matches. Here is the key point of their final response


So, you have been accused of placing bets ahead of the real-time update of the odds feed. Occasionally, Sportsbook makes delays to update the odds feed. And there is a group of people who take the advantage of latency by getting quick updates about the games from other sources. The decision was made by proper investigation from the odds provider side.

Betpanda is asking to reach the odds provider Betby to get information from them, which doesn't make much sense. If I'm not wrong, then Betby doesn't get involved in the complaints directly. You should ask the Betpanda team to reply on your complaint at Askgamblers.

Well, most of those who are accusing the casino are newbies; they came here with no proof, or they have proof, but it's fake because by editing the page with developer tools to edit some elements in the whole HTML, they can make proof in a screenshot after editing it that looks legit, but the fact is it's fake.
Unless the recorded it while reloading the page and have video proof of the issue.

For me, if there's no proof, it is more likely an attack by another casino or competitor to take down the casino or to steal customers. This is a pretty common attack on any business.

1. I have not been given a reason why I have been banned. There's nothing to share to you. Betpanda needs to provide reason for why I have been banned, because they've been vague. They even don't wanna comment, as they haven't responded in AskGamblers or my emails.

2. I've made scam allegations. Provided whether they are truthful to the public eye doesn't matter rn, as Betpanda doesn't even care. They took my money and left it unresponded. If they respond, I can provide everything they want, in this same thread. Right now, I know nothing on why I have been restricted.

3. In case I could share anything to you, what info is missing that you want? I don't believe I omitted anything. You want my bet logs? Because my account is blocked

4. If I violated any rule, why they don't say it out loud? Why would they lose reputation for free here and on AG (https://www.askgamblers.com/casino-complaints/betpanda-io-casino-withdrawal-denied-and-account-closed) if I am in the wrongdoing? They must be so unprofessional to not speak up if I violated their ToS, right? The other cases they ignored here in this forum, they ignored because they are right? NO. They are scammers and don't wanna comment because it will make things worse for their reputation

5. You have a BetPanda flair, they pay you to ad for them. ofc you will target my scam allegation as a fake one, because it tarnishes your job. Don't try to mislead their theft to the public eye. Instead, look up the similar cases on AG and on this forum and see who the company you are working for really is. Doesn't take 10 minutes.

edit: they read the post and gave me a response!!!!
look their reason to ban me guys                                
https://prnt.sc/Z11JCYiLL2t7

They are saying I am betting on fixed matches, that I know the outcome - When I am betting on LCK, LPL, CS Tier1 LANS and dota2- Tier 1 - LAN matches. Of all the fixtures I could fix, why would I fix high liquidity T1 tournaments, where people are battling for millions of USD? I am not betting on tier 7 tennis or amateur football.
Please BetPanda unblock my account so I can share the bets I made. Ah, you won't right?
I make my own bets, they are saying I am following someone. Prove it Betpanda! Come here and prove it, I'll wait.

TLDR: Placing good bets = Restricted! You >>HAVE<< to place bad bets so we take everything XD
GL betting on betpanda, if you win you will lose ur money. I believe this seals the deal.

Stay out of this shithole.

Saying this:

And then you come down to say this:

Is what seems like a self contradiction to me don’t you think! Because I see the later to have been a reason why you’ve been restricted access to the casino.
Now, without having to go into the intricacy of the case, it’s always best not to shade informations but rather, put it out as it is. You’ve written such a wall of text but somehow, don’t put much facts to your case with them. Flag don’t just pop out of the blue, there is always a trigger from reoccurring patterns.

I have being followup with this guy accusations for a while now i wanted him to provide some tangible evidence that shows indeed that betpanda have done wrong in their actions as regards to his withdrawal denials, between he hasn't done any of such and glad that you dimonstrationalso asked that obvious questions.

Sometimes majority of those accusations, are not the fault of the casino so.e time the player's may have violated one or two of the casino rules to warrant such restrictions if there is any.

You won't face the same problem on other sportsbook right away. But sooner or later, the bet limitation will be applied on your account in the other sportsbook if the decision was really from Betby odds provider. We can assume that the decision was from Betpanda itself if you don't get limited or restricted on other Betby provider sportsbook. I hope you will give us an update about your situation in the future.

i don't disagree with you on that, but this is the wild west of crypto casinos we are talking about, not the highly regulated brick and mortar in vegas.
that's why it's VERY VERY important to do your research before making a deposit. and i'm guessing you didn't read betpanda terms, because if you did, you would not have played there.

So, the reason is crystal clear here. You are trying to bypass the limit of the odds provider by creating an account in a different sportsbook of Betby provider. It is obvious that you will face issues on Betby providers sportsbook in the future. You have been limited by the odds provider, not by the specific sportsbook. Betpanda won't refund your deposited funds. It is written in their terms, and you had agreed with the terms during registration.


Unfortunately, we can't do anything for you. Some clauses of Betpanda terms are really unfair for the users. Different betting sites have different rules. Stop playing in the sportsbook with Betby odds provider.

Sadly, this is the same fate for every +EV bettor on sportsbook. I’m not aware about the refund policy of Betpanda but I hope they reconsider the refund of your deposit if you don’t have any suspicious activity aside from +EV bettor.

I assume you do arbitrage betting right? As @mahdirakib pointed out about they refund policy, it’s very hard to make a case on a refund if the ToS stated that before you deposit.

Betby sportsbook provider is Betby. There are a huge number of betting sites with this provider. We see accusations against Betby providers sportsbook regularly here. Because they cover a huge number of sportsbook. If you get limited or restricted on any sportsbook with Betby, then the probability is 99% to get restricted on other sportsbook with Betby. Have you faced problems (limited or restricted) on any sportsbook before?

He isn't going to get the refund of his deposited funds. Betpanda rule is unfair in the refund policy (deposit return policy).

You can file your support ticket and wait for their response but if the casino did have findings about your suspicious activities before doing this serious action on account suspension / even termination, I see your chance of success through an appeal is very low.

Most cases like this would belong to two types:

The casino is legit, and they took action based on evidence, so that your appeal does not have chance of success.
The casino is scam, and this means you won't succeed at the end with any attempt of making your appeal.

Your information is not enough to prove that you are naive and did not break their ToS, this means it's not enough to say they are scam.