Search content
Sort by
Showing 10 of 10 results by pablogarcor
At first I read nothing, but that wasnt a smart move... Mistakes were made and money was lost so from now on I always read not just the whitepaper but everything. I search who the team is, their roadmap, their comunity, the hype. Everything counts when you invest your money.
Oh right. I was mistaken then, but my point still stands. They'll basically have to manually credit your Wabi tokens to your wallet instead of the process being automatic, since you did it before Wabi support was added.
The process should be simpler then, they wouldn't need to access funds from another address and have to change your deposit addresses. They just need to confirm that you have indeed sent wabi to the address, and all of this is publicly verifiable.
BTW, since it's already been 2 days, have you received your wabi yet? Please post any updates.
The process should be simpler then, they wouldn't need to access funds from another address and have to change your deposit addresses. They just need to confirm that you have indeed sent wabi to the address, and all of this is publicly verifiable.
BTW, since it's already been 2 days, have you received your wabi yet? Please post any updates.
I was giving a little bit of time to the freewallet team to contact me but I have received no answer since they reply to my post. I have checked my PMs here, my email inbox and my freewallet app and they send me no answer.
I cant send a PM to freewallet user in the forum because I have the newbie range and he has disabled that newbies users can send him message. So Im in the same point as when I wrote this post.
Thank you very much for your support magneto and everybody else. I am sending more mails to them and Ill keep you updated with any news.
Nice to see this getting sorted...
You sent wabi tokens to freewallet's ethereum address before wabi was even supported. After wabi was added, you didn't see the wabi tokens reflect in your balance. This led to you creating this thread, thinking that freewallet has scammed you.
The fact is that since their ether wallet address is different to their wabi wallet address, and two are technically separate wallets in their interface, tokens sent to the ethereum wallet will not reflect in the wabi wallet.
Hopefully freewallet will fulfill their promises of resolving this issue, and not drag this on for too long.
You sent wabi tokens to freewallet's ethereum address before wabi was even supported. After wabi was added, you didn't see the wabi tokens reflect in your balance. This led to you creating this thread, thinking that freewallet has scammed you.
The fact is that since their ether wallet address is different to their wabi wallet address, and two are technically separate wallets in their interface, tokens sent to the ethereum wallet will not reflect in the wabi wallet.
Hopefully freewallet will fulfill their promises of resolving this issue, and not drag this on for too long.
You are right in everything but one thing. The address is the same to receive eth and wabi tokens. After they added Wabi to the platfform I sent wabi tokens to the wallet again, to replicate the tx of the lost tokens, and the WaBi tokens were correctly added and displayed in my funds.
I made mistakes, thats true, but sending tokens to the wrong address is not one of them. I hope that they find my problem easy to solve because of that.
Thank you everybody to answer to my post and for the advices, I really appreciate it
pablogarcor, once the support for WABI tokens is added, all new transactions of such tokens will be automatically posted to our users' wallets and available in our Token Wallet app. However, if your transaction was made BEFORE the support of such tokens is enabled, we will need to manually rout it to your account. It takes time and human resources as well.
If you've already submitted your transaction details to our support team, your case is in progress. Please provide your user id or a ticket number for us to follow up on the status of it. Looking forward to your reply!
If you've already submitted your transaction details to our support team, your case is in progress. Please provide your user id or a ticket number for us to follow up on the status of it. Looking forward to your reply!
Thank you for your answer.
My user id is c7236943. I really appreciate the efforts of the freewallet team, and I hope you can solve my problem as soon as possible
Im in a similar situation. I dont know if theyre scammers but their customer and tech support sucks. I think the best thing we can do is keep posting, and telling all the steps we take to let the people know who they really are.
I hope that they solve your issue.
I hope that they solve your issue.
The only option is to continue to contact them until they assist you with your problem. There are several threads posted here before and an affiliate (not sure if that's the owner) is answering the queries, you could send a private message to Freewallet account and see if you could get help.
Thank you very much jhenfelipe. I am sending him a PM, lets see if he can help me.I've always seen this wallet when searching for erc20 token wallet but i ignore it because mostly they are recommend to use is mew wallet which is very safe and until now not having any issue yet..
Do you have any private key backup or seed phrase? if ever you wanted to recover it you can recover your wallet in mew or imtoken..
Freewallet doesn't provide the private keys for individual wallets so users have no control over it, that's why it is not much of a good choice imo.Do you have any private key backup or seed phrase? if ever you wanted to recover it you can recover your wallet in mew or imtoken..
Yes, as long as you can keep the private key you are safe, because if a company holds your key, you will be at that company mercy.
Freewallet.org doesn't support all the ERC20 tokes like MEW do,so if you gave freewallet.org address to receive tokens from ICO then you will lose all the tokens if that wallet not support your token at the time of tokens sending time by ICO team.Once I am alos missed my tokens from bounty campaigns then I asked the support team they answered that they can't do anything in that case.
And many users also reviewing that freewallet.org is a scam they are taking all the funds which are stored in their wallet.So it is better to avoid these kind of wallets in future and try to use MEW for receiving tokens which is the best ever wallet for ethereum and tokens.
And many users also reviewing that freewallet.org is a scam they are taking all the funds which are stored in their wallet.So it is better to avoid these kind of wallets in future and try to use MEW for receiving tokens which is the best ever wallet for ethereum and tokens.
Yes, you are right. They keep telling me to wait... but I dont know what to think about it, I think they dont even know what my problem is...
I hope that they finally give me my tokens and yes, Ill avoid all this wallets from now on.
This is your own fault. You do not hold the private keys to the addresses and the Wabi addresses are probably different to their Ethereum addresses. They are not the same as far as i know, meaning that whatever is in one address does not translate to the other. Why did you even send Wabi tokens to ETH addresses when clearly they have got no plans of supporting wabi back then?
What you'll have to get them to do is basically import their keys into a wabi compatible wallet, which i doubt they're going to be willing to do.
What you did was basically the same as sending eos tokens to an ETH address on freewallet. Of course you wouldn't get your funds.
Now, you can just sit back and wait. It's about as much as you can do.
What you'll have to get them to do is basically import their keys into a wabi compatible wallet, which i doubt they're going to be willing to do.
What you did was basically the same as sending eos tokens to an ETH address on freewallet. Of course you wouldn't get your funds.
Now, you can just sit back and wait. It's about as much as you can do.
Yep, Its my fault to trust in a wallet like Freewallet.org, but you are wrong. Wabi tokens are ERC20 tokens built on Ethereum blockchain so you must store them in a ETH address.
Yes, i made a mistake thinking that I have access to the private key, even no backup is supported by them.
And yes again, I made a mistake thinking that they supported Wabi. Thats why Ive waited for one month until they finally add the token. I didnt blame them for not adding Wabi in one month, Im blaming them because theyve already add the token, the tx is in the wallet and transferred to their cold storage and my funds are still missing. Im blaming them because they dont answer my emails, and when they do, they dont care what my problem is, they just say "keep waiting".
I know that im screwed, but I hope that they finally can solve the problem and of course Ill write it here, maybe itll help someone in my situation.
Ive never thought that my first ICO would be like this.
One month ago I registered myself in the WaBi ICO. I looked for an android wallet and, in a really bad election, I chose freewallet. I put the freewallet ETH address in the WaBi token sale and I sent the ETH. When the tokens were given, the problem began. Freewallet.org, didnt support WaBi, "it isnt their fault" I thought and sent them an email, they answered me telling me to wait, so I waited...
Finally WaBi tokens were added to their App but... my tokens didnt show up... my funds were 0!!! WTF?!?! Then, I sent an email again but I got no answer, I sent them some tweets but no answer as well. Finally I wrote my problem in the Play Store and they quickly answered me, telling me to wait... they didnt even ask me what my problem was!!!
I keep telling my problem in the Play Store and they finally listened to me. They tell me to wait some days... but ONE MORE WEEK has gone since that day and they havent answered or solved my issue.
I really need the money now and It looks as they dont care about their customers... I will be reporting all the news from now on here.
One month ago I registered myself in the WaBi ICO. I looked for an android wallet and, in a really bad election, I chose freewallet. I put the freewallet ETH address in the WaBi token sale and I sent the ETH. When the tokens were given, the problem began. Freewallet.org, didnt support WaBi, "it isnt their fault" I thought and sent them an email, they answered me telling me to wait, so I waited...
Finally WaBi tokens were added to their App but... my tokens didnt show up... my funds were 0!!! WTF?!?! Then, I sent an email again but I got no answer, I sent them some tweets but no answer as well. Finally I wrote my problem in the Play Store and they quickly answered me, telling me to wait... they didnt even ask me what my problem was!!!
I keep telling my problem in the Play Store and they finally listened to me. They tell me to wait some days... but ONE MORE WEEK has gone since that day and they havent answered or solved my issue.
I really need the money now and It looks as they dont care about their customers... I will be reporting all the news from now on here.