Dear walarmorgulus,

thank you for your comment. We will add more crypto currencies in the future.


Dear Sushunt,

thank you for your comment and you support. We will continue our efforts to ensure that our customers are always satisfied.


Dear darrer80,

thank you for your comment. As @logfiles has already mentioned, it is not allowed to send two payments to the same address. However, we ask you to write a ticket to our support.


Dear Rebelwamp,

thank you for your comment. Please write us a ticket to our support. We will forward it to our team.


Dear johnitrue,

thank you for your comment. Please write to our support in the ticket system if you have technical questions or requests. You can find it on the top right of the page under "Support". Please note that we have a DDOS attack since yesterday and support requests may be delayed.

Hello dear Indonesian Community, we are happy to present you SmartMixer, a cryptocurrency mixer for anonymous transactions of Bitcoin, Litecoin, Bitcoin Cash and soon Ethereum. This thread was created with help of a privacy enthusiast with the BitcoinTalk username Roycilik. Besides, he will be a moderator of this thread, helping our Indonesian Community to gain more privacy when it comes to cryptocurrency transactions.

Cryptocurrency adalah sarana yang sempurna untuk menyimpan aset serta mengirim dan menerima uang lintas negara. Bila Anda mempelajari sejak awal kemunculannya, kemungkinan Anda akan berasumsi bahwa mereka juga anonim, benar kan?
Sayangnya, cryptocurrency tidak sepenuhnya anonim. Mungkin hanya samaran!
Wallet yang kalian gunakan untuk menyimpan Cryptocurrency dapat diidentifikasi dengan menggunakan public key yang terkait. Dan meskipun pengidentifikasian ini belum tentu mengarah pada detail pribadi Anda yang lain, akan tetapi informasi tersebut masih bisa diuraikan melalui blockchain.

Berikut adalah contoh yang spesifik:

• Mengirim uang - Saat Anda mengirim uang kepada orang lain, penerima bisa dengan mudah terhubung ke Wallet Anda, mereka bisa memeriksa setiap transaksi yang masuk dan keluar, dan juga sisa saldo yang ada di wallet.
• Membeli barang secara online - Setiap kali berbelanja barang secara online, Anda pasti akan diminta untuk memberikan alamat lengkap supaya penjual bisa mengirimkan barang ke rumah Anda. Jika Anda menggunakan cryptocurrency pada saat pembelian, penjual bisa saja menyematkan identitas dan informasi pribadi ke Wallet pribadi Anda.

Worked with him past months, very satisfied with this work.

How Cryptocurrency Mixing Beats Blockchain Analysis

Blockchain analysis is emerging as a tool by agencies to unearth digital transactions. However, cryptocurrency mixing is a precautionary measure that keeps you safe by keeping your transactions private. Learn here how one beats the other.

https://smartmixer.io/en/blog/how-cryptocurrency-mixing-beats-blockchain-analysis

Hello walarmorgulus,

thank you for your feedback, we appreciate it!

Hello kriptohaberweb,

The maintenance work has now been completed for more than 5 days.
Since then our service is again available to every customer.

Thank you for using SmartMixer.

Why a Monero Transaction is your Best Bet in Cryptocurrency Dealings

Monero offers the kind of privacy that most cryptocurrencies cannot match. This is so because it is programmed uniquely. It may soon be the crypto of choice for privacy fanatics, learn why.

https://smartmixer.io/en/blog/why-monero-transaction-is-your-best-bet

Hello AdolfinWolf,

It is really remarkable that you have found this source code through these logical conclusions.

You have done a very good job and it shows your intelligence, competence and quality management skills. But it would still have been much easier to just ask us.

The IT department has already provided us in advance with documentation on how these notifications are generated.

First we can confirm that these notifications are not served by our servers. These notifications are generated locally on each client independently and without the need for an active internet connection and are randomly if you only look at the source code and have no in-depth information about our statistics. You have already found this out very well.

The Javascript source code your have copied is indeed responsible for generating these notifications.

Depending on how you look at it and don't have enough information you might say that this information is not true. But this is not the case.

We don't want to give detailed information about our customer transactions, especially since we store only the most necessary information for the duration of the mixing operation and then delete everything but still we would like to provide such transaction notifications to the visitors.

Now, to understand that this information is generated locally and independently but are still true, you need to have the following information:

We generate three times more transactions in the currency Bitcoin than in the currency Litecoin or Bitcoin Cash.  And just over twice as often our customers use the Stealth Pool than the Standard Pool or Smart Pool.

We can also say that a certain number of successful transactions per minute pass through our service. That means: Mixing orders that are opened and where BTC is actually sent from the customer to the deposit address.

This information is sufficient to create a statistical relation and dependency. If you now look at the source code you will notice that based on the randomly generated numbers and the linked conditions the above mentioned information is represented by these random numbers.

So in summary you can say:

You're right, this information is client-side generated, but still we want to give the clients an insight into the transaction situation without publishing specific client data. Looking at this section of the source code, you now can understand that if you repeat the process a few times, you will get values that are close to the real values. The higher the loop repetition the closer the randomly generated values come to the real values. This means that the longer you visit the site, the closer you get to the representative statistics. Therefore it is legitimate to display this information to the customers without any disadvantage to any party.

And again: We think it's good to have people like you in the community, who also do their own research and investigation.

Thank you very much for using our service.

Securing Coins with Bitcoin Mixers When Using Cryptocurrency Exchanges

While trading cryptocurrency, there is a lot you need to watch out for and tools and strategies to employ. The security of your coins is also important. Read here for more information.

https://smartmixer.io/en/blog/securing-coins-with-bitcoin-mixers-when-using-cryptocurrency-exchanges

Dear Community,

Our maintenance work is now finished. Unfortunately we needed more time than scheduled. Nevertheless, such maintenance work is necessary to make continuous improvements to our systems. These procedures are only intended to improve the customer experience, security and mixing algorithm.

During this maintenance we have made some design changes and system adjustments so that our service is better and more secure than ever before.

All orders which were placed during the maintenance will be processed now and all customers will receive their clean coins after the waiting period.

Thank you for your understanding.

Website: www.smartmixer.io
Tor: smrtmxdxognxhv64.onion

Dear Community,

Our maintenance work is now finished. Unfortunately we needed more time than scheduled. Nevertheless, such maintenance work is necessary to make continuous improvements to our systems. These procedures are only intended to improve the customer experience, security and mixing algorithm.

During this maintenance we have made some design changes and system adjustments so that our service is better and more secure than ever before.

All orders which were placed during the maintenance will be processed now and all customers will receive their clean coins after the waiting period.

Thank you for your understanding.

Website: www.smartmixer.io
Tor: smrtmxdxognxhv64.onion

Hi LoyceV, thanks for the comment.

The letter of guarantee is integrated with a special hash. With help of this hash, we can verify the letter of guarantee and check that nothing has been changed. The letter of guarantee is only used when issues in the mixing operation occur. Meaning our technical department needs to verify it's authenticity, that's why it can be only verified with the hash. And that's why we haven't integrated a signature but can consider to put it in the next update so that also users can verify its authenticity.

The error message has appeared because of the maintenance work that takes place at the moment.

And you're totally right, this shouldn't happen. As you already said, we will use this as an opportunity to improve our maintenance procedure, as well as the signature in the letter of guarantee, so that such issues do not occur again. The technical department has already been notified and will take care of everything.

We have already mentioned why this issue occurred during this mixing operation. At the time when the mixing order was created, our system was under maintenance, which resulted to a limitation of our wallets. At this moment, only the maintenance wallet was online. We know, that such issues can make one or some of our clients peeved and that these issues can lead to a loss of clients who are then passed on to other mixers. Maintenance work happens all the time when dealing with computational instruments. We advice against sharing the letter of guarantee with anyone, especially since we have confirmed this situation. Because this can endanger your privacy.

If any other questions arise from anyone, you can contact us via email at info@smartmixer.io. This will be forwarded to the technical department then, which will deal with this further.

This user overreacted and lost patience because he didn't get an answer to his support ticket after 12 hours. For such cases we write in every support ticket that a response can take up to 48 hours. We ask everyone who has problems or questions to be patient, because we take every ticket seriously. Such actions tend to be negative for both sides.

As in the past, we settle every problem that comes from our side. Our clients who trust us, also those with much higher volume, know that we don't put a lot of time into this project to scam people. Our IT team has told us that at that time there was server maintenance, as there is right now. That's why we activate our Maintenance Wallet for a short period of time, because maintenance never takes long. We have only received one ticket from him in this regard, no other cases are known to us. In case of technical questions, we recommend everyone to send us an e-mail our contact us via the chat option and our support team will forward it to the IT department to guide you to the best solution.

We would like to remind you that, at the moment, we our servers are still in maintenance. That's why this error appears, when trying to process a mixing operation. Thank you for understanding. We will notify you when the maintenance is over.

Hello JeromeTash, thank you for the comment. We have listed and answered this question in our FAQ. I will insert it under our comment.

How can you avoid a return of same coins when no data is saved?
As mentioned, we do not save any data in our database, such as deposit and withdrawal addresses or transactions. Such information is only used as long as is technically necessary to complete a transaction and is automatically deleted after. To ensure that our users do not receive the same coins they have mixed earlier, Smartmixer uses a One-Way-Encryption process with hashing operations.

Different parameters will be utilized in order to calculate the hashes. The result of the one-way-encryption algorithm will be assigned to the smart code and cannot be deduced from our deposit address. Therefore, the smart code should be entered before each mixing operation.

Additionally, we assign our users one of several pools for each transaction. So, whenever the user has been already assigned a specific Pool for a transaction, he or she will receive withdrawals only from other pools of the same category that are managed internally in our system. Thus, we guarantee the highest security in just two steps and without loss of anonymity. Our users never receive the same coins mixed before with our service.

Hello Tytanowy Janusz, thank you for the comment. Thanks for your suggestion. We have reviewed it and our team will come up with a new concept to add it to our next deployment.

_______________________________________

How Will the Bitcoin Halving Affect the Price of the Cryptocurrency?

Bitcoin halving happens every four years and with it comes a volatility in the price of the cryptocurrency. Will the same pattern happen after the forthcoming event? Read on to find out.

https://smartmixer.io/en/blog/how-will-the-bitcoin-halving-affect-its-price

Hello Tytanowy Janusz, thank you for the comment. Of course, there is a possibility to receive the coins back if any issues occur. In case of an issue, please contact our support department via the chat option and attach the letter of guarantee. The supporter will take care of everything and guide you so you receive your coins back or mixed coins to the desired address that was submitted before the mixing operation.

Regarding the Terms of Service. Thank you for informing us about that. Terms of Service were ready, however, the linking wasn’t properly set. Now, by clicking on the button, you will be redirected to the Terms of Service. Or you can find it by clicking on this link: https://smartmixer.io/en/terms.

Thank you!


Thanks for your feedback. Sorry for the inconvenience. Sometimes the blockchain is overloaded, so confirmation takes longer than usual.  Which is not our fault.