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Re: LiveCoin.net > Buy/Sell/Exchange > + New Markets
by
snausages
on 08/01/2018, 06:19:26 UTC
I'm happy to report I woke up this morning to an email of my transaction being processed. Funds withdrawn and arrived back in my wallet. I assume I have the rep to thank for this, so I appreciate you sorting this out quickly after I PM'ed you my etherscan. Unfortunately I don't forsee me using your exchange again after this experience, not unless a suitable explanation can be given for such huge delays. But, to the rep, thanks again!
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Board Service Discussion (Altcoins)
Re: Livecoin.net exchange is a SCAM
by
snausages
on 08/01/2018, 06:13:01 UTC
My deposit was finally processed after 9 days and sending a PM to the Livecoin rep with the etherscan on here. I have withdrawn at a cost of 13 tokens and will not be using the exchange again.
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Re: LiveCoin.net > Buy/Sell/Exchange > + New Markets
by
snausages
on 07/01/2018, 16:47:17 UTC
why a doge withdrawal take ages man? i´ve approved the withdrawal 30minutes ago and still not send

seriously? 30 minutes? I'm waiting 8 1/2 days for a deposit and you're posting here about a 30 minute delay?  Angry
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Re: LiveCoin.net > Buy/Sell/Exchange > + New Markets
by
snausages
on 07/01/2018, 16:22:33 UTC
And what about myself?

Your issue has been assigned to technical support team.

There is no indication on the main website that my issue has been assigned to any technical support team. My tickets look the same way as they have been for days. Where can I expect a response from this team, and where may I communicate with them?

Furthermore, how were you able to submit the deposit to someone with the exact same issue that I went through and resolve it for them immediately, and yet you need to submit my issue to a technical team?

At the very least an announcement/notification on your website would have done great wonders for people expecting DTR tokens, or at least a heads up that deposits are not showing up. You have disallowed me to make trades for the last couple days, freezing assets I was going to put into a coin that would have yielded great returns. This is absolutely unacceptable that issues are able to permit on your exchange without any correspondence to your users for days, and when you fix the issues for another user, you give no answers as to why an individual like myself has to keep waiting for their funds.

As far as I am concerned, you have lost me out on thousands of dollars of gains because I was unable to trade my DTR, I was given no warning of this issue, and you have yet to resolve this issue almost 3 days now without any apologies or explanations about what is going on.

Please re-evaluate your business model, or hire a more competent staff. Have a good week.

EDIT: Within a minute of posting this, funds arrived. I had to wait three days, and lost out on incredible gains on other coins that I could have made by selling this coin. Until Livecoin gets their act together, I highly suggest that no one uses their website for the chance of your funds to be locked away. This site compares to COSS in how awful the deposits and withdrawals are, and that says a lot.

USE LIVECOIN EXCHANGE AT YOUR OWN RISK. If you want to wait days for your funds to deposit after sending 10-20 messages before finally getting a response from team members who know the importance of Bitcoin trading, then, by all means, continue to trade on Livecoin. If you want to access your funds immediately and be able to get into coins that are about to rise/pump, then make sure you avoid Livecoin like the plague. I'll make sure to vehemently address on Youtube how poor Livecoin is as an exchange, and how people can save themselves the stress and anxiety of missing funds for days by simply not using this exchange.

Livecoin has much to do in order to fix their exchange. I enjoy the UI but the deposit and withdrawal system deserves a straight 1/10. I do appreciate the team getting to me on a weekend, but at the VERY LEAST a notification should have been put that these issues were occuring before a deposit would have been made so this issue would have been avoided.

TL;DR: Simply communicating to your users to expect delays can save them a lot of headache and anxiety, and in turn negative press for your exchange. Anyone reading through your forums is going to think twice, and twice again before using Livecoin due to the mutliple individuals experiencing issues. Please fix this for the sake of the cryptocurrency community which does not need to wait 3 days for a coin to deposit to an exchange without any notification or reason as to why this is occuring the entire time that they wait.

Have a great year, and happy trading. See you all on the moon, but definitely not on Livecoin.

Consider yourself lucky you got your token after 3 days, 8 1/2 days and my 40000 XRL still did not arrive..
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Re: LiveCoin.net > Buy/Sell/Exchange > + New Markets
by
snausages
on 07/01/2018, 15:52:06 UTC
And what about myself?

Your issue has been assigned to technical support team.

I have sent you a PM with my etherscan of my deposit from 8day 11hrs ago as I'm not comfortable posting it publically. Your support has had this since Dec 30th. Please could you look into this for me?
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Board Exchanges
Re: LiveCoin.net > Buy/Sell/Exchange > + New Markets
by
snausages
on 07/01/2018, 11:43:52 UTC
Name:    LiveCoin
Posts:    1495
Activity:    1022
Position:    Legendary
Date Registered:    February 28, 2015, 07:28:18 AM
Last Active:    Today at 09:59:45 AM

Dear Livecoin rep,

You haven't posted in several days yet you are logging in and surely reading this thread. Can you answer those of us posting here that are waiting over 1, some nearly 2 weeks for token deposits to be processed? Personally, I am very concerned as my token deposit is worth well over $20,000 now!
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Re: LiveCoin.net > Buy/Sell/Exchange > + New Markets
by
snausages
on 07/01/2018, 11:30:18 UTC
This is just not on now, 8 1/2 days with no explanation, the rep here isn't replying for a while, this should surely be getting some traction somewhere, considering they are still actively trading, is anything possible?
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Re: LiveCoin.net > Buy/Sell/Exchange > + New Markets
by
snausages
on 07/01/2018, 03:14:51 UTC
hello admin, i make deposit of EDG, n i check on etherscan its already in my livecoin wallet..... but it not credited in my balance, so i can not trade.... please help, thank you

my EDG still not credited, its been 3 days now.... check etherscan and its already in ur wallet


my EDG still not yet credited by now, its already 7 days, whats the problem here..... this is ur system error, the token already in there....

http://prntscr.com/hv7gvs

helloooooooo, its been 10 days my deposit missing, what ar u guys doing
https://etherscan.io/address/0xed014582596a18afea09d196ed1bc4123eba399a#tokentxns

my deposit stuck for 11 fucking daysssssssssssssssssss

8 here, I think we have to accept the possibility it's not "stuck" Sad
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Re: LiveCoin.net > Buy/Sell/Exchange > + New Markets
by
snausages
on 06/01/2018, 14:24:10 UTC
https://coinmarketcap.com/currencies/bitconnect/#markets

A group of youtubers who have been warning the masses about bitconnect (a known ponzi scheme) for months, have insinuated livecoin is associated with based on the bitconnect market action. Bitconnect is set to be shut down by the crown in the UK tomorrow for failing to supply records, whilst BitConnectX ICO is set to launch a few days after. This is all coincides with all of us having these massive issues. I am not FUD'ing, just massively concerned about my money and connecting dots. Happy to fully retract these comments if I get my tokens back, but I don't think it's looking good.
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Board Exchanges
Re: LiveCoin.net > Buy/Sell/Exchange > + New Markets
by
snausages
on 06/01/2018, 14:17:45 UTC
I am waiting 3 DAYS for DTR deposit... I see threw ETHERSCAN everything went normal... why dont i get my tokens... and there are no answers from the support?!

Over 7 days here now, I think quoting me as "concerned" is a huge understatement Sad


Also for DTR... WTF IS THIS...

it's not DTR, another token. however, I successful deposited 6000 of this token at livecoin on dec 15th and all went smoothly. I deposited 40,000 of this token on 30th dec, and here I am... still waiting...
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Board Service Discussion (Altcoins)
Re: Livecoin.net exchange is a SCAM
by
snausages
on 06/01/2018, 14:11:33 UTC
Has anyone had luck after days of waiting? A lot of people posting on here that their deposits are not showing up but no updates. A smear campaign that is based on facts against Livecoin is gong to begin otherwise very soon.

nothing here
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Re: LiveCoin.net > Buy/Sell/Exchange > + New Markets
by
snausages
on 06/01/2018, 09:25:18 UTC
I am waiting 3 DAYS for DTR deposit... I see threw ETHERSCAN everything went normal... why dont i get my tokens... and there are no answers from the support?!

Over 7 days here now, I think quoting me as "concerned" is a huge understatement Sad
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Topic
Board Service Discussion (Altcoins)
Re: Livecoin.net exchange is a SCAM
by
snausages
on 06/01/2018, 02:09:53 UTC
24 hours with no deposit, same issue as everyone else. Got sent to my wallet and out of the wallet into Livecoin's own wallet.

Ticket to support has been submitted with no response. Can anyone else confirm that they eventually receive their coin? Someone mentioned 6 days before finally getting them and many people submit the same issue of not having the tokens/coin deposited for days even if they have sent it to the same address before.

I'm poised to start writing news articles telling people to stay away from Livecoin altogether because of this, citing the dozens of reports on this small forum page.

Here's to hoping everyone got their coin who did not update us on the situation.

Edit: Already came up with a news article, "Why You Should Avoid Livecoin Exchange Like the Plague."

Having your customers wait days for their funds, if they even get them back at all will be quite damning to your trading your platform. Even when my funds are received there will definitely be a campaign ensuring that everyone on Reddit and Twitter know what type of faulty operation you are running.

Every coin listed on Livecoin will all have announcements to not use your exchange and this will be repeated on a daily basis. Enjoy the massive FUD campaign that is going to be started against you Livecoin.net! Making people wait 6 days without proper response when they have already made successful transactions to the same wallet address is unbelievable. You deserve major losses, and when more issues occur to more people the widespread attempt to expose how faulty of an exchange Livecoin truly is will overtake the Crypto world.

7 days now, still nothing from support. Posted on the official Livecoin thread here, no response. I listened to an alarming podcast that suggested theyare  maybe in lieu with Bitconnect who are about to be seized in the UK (hence why they're starting up the BitconnectX ICO probably in another country).. I am not trying top FUD and I PRAY this is not the case, but sorry... 1 week and my coins not even showing in a wallet I deposited to before, that has not even been under maintenance, what are you supposed to believe..
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Board Exchanges
Re: LiveCoin.net > Buy/Sell/Exchange > + New Markets
by
snausages
on 05/01/2018, 17:26:48 UTC
hello admin, i make deposit of EDG, n i check on etherscan its already in my livecoin wallet..... but it not credited in my balance, so i can not trade.... please help, thank you

my EDG still not credited, its been 3 days now.... check etherscan and its already in ur wallet


my EDG still not yet credited by now, its already 7 days, whats the problem here..... this is ur system error, the token already in there....

http://prntscr.com/hv7gvs

helloooooooo, its been 10 days my deposit missing, what ar u guys doing
https://etherscan.io/address/0xed014582596a18afea09d196ed1bc4123eba399a#tokentxns

I listened to a podcast that was quite alarming suggesting that livecoin are tied to bitconnect that is imminently going bust, I certainly hope not, but 6 days for me, 10 days for you, it's not normal...
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Re: LiveCoin.net > Buy/Sell/Exchange > + New Markets
by
snausages
on 05/01/2018, 09:41:11 UTC
6 days ago (30th Dec) I deposited 40,000 of a token into Livecoin. After some hours it was not arriving so I sent a support ticket. It was answered 3 days later, saying it had been passed to the technical team. Until now, still nothing.

I deposited 6,000 of this same token to the same address on the 15th Dec where it arrived almost instantly, sold it, and withdrew the funds without any problems. I'd like to know what is going on? I've never had this situation in all my time in cryptos. The wallet hasn't been down for maintenance, either.

Thanks, snausages

PS Please see here for proof (some info whited out for privacy purposes): https://i.imgur.com/m6k4FPz.jpg
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Topic
Board Service Discussion (Altcoins)
Re: Livecoin.net exchange is a SCAM
by
snausages
on 05/01/2018, 09:31:54 UTC
I think you guys should submit a ticket and continue to comment at Livecoin official bitcointalk thread because they have a representative that can cater your demands.

Hi DaveWave,

I sent a ticket, 6 days ago. I got a reply 3 days ago saying it had been assigned to the technical team, and nothing since then. Since this is a token I have successfully deposited into Livecoin to the same address before, I really can't fathom what has taken 6 days.

On the other note, I did not know Livecoin had an official thread (I am new here) so I will try and locate that now, thank you.
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Topic
Board Service Discussion (Altcoins)
Re: Livecoin.net exchange is a SCAM
by
snausages
on 04/01/2018, 13:12:25 UTC
5 days and still nothing..  Angry
same problem  just like hitbtc ,maybe they are conducting maintenance on the wallet you used that is why you still dont recieve the funds. In my case ive waited 6 days before my transaction appears.

Not only hitbtc and livecoin many exchanges will conduct daily maintenance for their confirmation about the withdrawal and deposit into the exchange. So i think don't confuse when they are in maintenance.

The wallet of this token hasn't been in maintenance..
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Topic
Board Service Discussion (Altcoins)
Re: Livecoin.net exchange is a SCAM
by
snausages
on 04/01/2018, 04:23:49 UTC
but I used to make a deposit and withdraw safely.
I sent a coin equivalent to the price of 350 USD,
is it possible that the price and popularity of the coin can affect the policy of the live coin? IDK about that

IDK what is going on, but my deposit went thru correctly (i.e. the same as my first deposit of the same token there 2 weeks earlier) 5 days ago, nothing is taking this long in all my history of cryptos
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Topic
Board Service Discussion (Altcoins)
Re: Livecoin.net exchange is a SCAM
by
snausages
on 04/01/2018, 00:16:34 UTC
5 days and still nothing..  Angry
Post
Topic
Board Service Discussion (Altcoins)
Re: Livecoin.net exchange is a SCAM
by
snausages
on 03/01/2018, 02:25:26 UTC
LiveCoin will be closed and all your founds will be blocked
I don't see any notifications of Livecoin, that they will be closed.

https://www.livecoin.net/en/news/list

The time of processing of withdrawals and deposits also depend on network of the cryptocurrency, updates and the time, when exchangers update the wallets, if needed.

I guess the guy above is FUD'ing, doesn't really help. Maeusi that's all good and well, but it's 4 days now? I've never experienced anything like this. Anyhow after over 3 days support finally got back to me yesterday saying they've assigned this to the technical team, so I'll report back with any updates.