Has anyone had issues with Bitgild recently?

It was shipped from CoinInvest GmbH in Frankfurt, as always. Do you know if AmsterdamGold uses the same partnership in their business plan?

Yes, it took ~24 hours for me to receive my order after Mr. Vonk's reply. Which obviously is insanely fast. All is well in the end, but I will not say it was a pleasant experience. Order took 27 days to get shipped without any communication whatsoever, somehow my attempts to contact them didn't get through until yesterday. With that said, I'm glad to be able to confirm that Bitgild is still legit. All my prior orders where handled swiftly until the last one, which was handled horribly but ended well anyway.

This is what I received from them: http://i.imgur.com/TYXqRRN.jpg

I finally got a response from the owner of Bitgild, with a vague explanation about there being delays with my payment. My order is supposed to be shipped tomorrow, 28 days after it was placed. He had no explanation for why my other messages were ignored before this.

Anyway, I'm just happy something is finally happening - I was just about to take legal proceedings against them and open a scam accusation thread on this forum. I've never had any issues like this before and this was my seventh order from Bitgild.

It has 3831 confirmations, I sent them the money almost a month ago, BitPay also confirmed this. It's seems I'm being selectively scammed, my order has been stuck as processing for almost a month. Bitgild support is not responding to my messages. By the way, what e-mail address did you use to contact them? I've tried info@bitgild.com and support@bitgild.com without any success. I even tried the domain registrants e-mail. Nothing.

You're talking about https://www.amsterdamgold.com right? Because I still haven't heard anything back from Bitgild and I've waited for weeks at this point. My order has been stuck in processing for almost a month now.

Support is completely unresponsive (more than a week), my order has been in "processing" for more than three weeks. I would stay away from this site at the moment, don't know what's going on but this is a horrible situation for me.

My order still hasn't been shipped

That's excellent news, I'm happy for you. Mine is still processing, they should at least inform their customers that there is a delay.

The problem is that their support is non-responsive and orders are not sent out in due time.

What can we do in a situation like this? Is there anywhere else to turn for help, Bitgild has my money but neither sending my order or responding to questions

After having several successful orders from Bitgild this year, my latest one has been stuck in processing for two weeks. I contacted their support 48 hours ago with no word back from them yet. Does anyone else have this issue?