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Showing 18 of 18 results by HandyAndy321
This is a very old thread, open new thread and post all the proof you have.
Scam Report Format (Use it to make scam reports properly)
You can create a new thread like I said before and you contact the DT members (default trust) to help you with this problem
source: **CEX.IO Bitcoin Exchange ** Buy Bitcoins with Cards in iOS / Android App***
Just look at their thread as you will realize that they are getting worse every day, more people are losing money because of them
Thanks for the tips. I haven't looked into how to open a new thread yet but posted as comments on their FB page and messaged them there too with a copy of the fraud report receipt. If you have a link to where to open a new thread I would appreciate it! Thanks again! Scam Report Format (Use it to make scam reports properly)
Filing a police report in the UK with your link now. We'll see if that makes them return my money.
You can create a new thread like I said before and you contact the DT members (default trust) to help you with this problem
You're basically screaming into a well, CEX have abandoned this thread.
Try posting on their facebook and twitter pages. Call them out for their fraudulent activities and threaten police or legal action. This is what I had to do to get my money, while others are still waiting.
It's clear to me that these guys are crooks and they will likely disappear soon with all your money.
Try posting on their facebook and twitter pages. Call them out for their fraudulent activities and threaten police or legal action. This is what I had to do to get my money, while others are still waiting.
It's clear to me that these guys are crooks and they will likely disappear soon with all your money.
source: **CEX.IO Bitcoin Exchange ** Buy Bitcoins with Cards in iOS / Android App***
Just look at their thread as you will realize that they are getting worse every day, more people are losing money because of them
I have my flat withdraw in CEX.IO for more then 10 days now, still pending and support server do not reply me anymore,so worried now
https://ibb.co/fLag15
https://ibb.co/fLag15
A copy of my final message to CEX.IO support after refusing to return or credit a 10K USD wire for over a month now:https://ibb.co/fLag15
https://ibb.co/fLag15
Dear support team,
It is amazing to me that you would allow this to escalate to this point. I warned you you were hurting my business by tying up my funds since over a month now.
As promised, since you didn't respond to my final warning, I have submitted a fraud report to https://www.actionfraud.police.uk/report-a-fraud-including-online-crime.
I hope this will motivate you sufficiently to return my money immediately. I will also update the forum with this information as well.
How do you consider yourself serious to have a welcome page that says "Bitcoin Exchange You Can Trust" and treat people this way?
It takes a lifetime to build a reputation but only minutes to destroy one. Which is also the time it would have taken you to return my wire and avoid all this. I really do wonder what is happening to your liquidity and if you aren't also going to disappear stealing everyone's money after your being hacked in August?
I truly hope you are just as overwhelmed by requests as you claim and that my money and the others complaining in the forums will be returned immediately.
I will update the forums with your response or (as usual) lack thereof!
Regards,
Andrew Vajda UserID up110856789
My user name up107191978
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
We have contacted our support team regarding your issue. The withdrawal has been completed.
We are sorry for your experience and are doing everything possible to process the tickets promptly.
It seems maybe the money coming in is being paid to the ones going out???
I have been writing several times to CEX with no response beyond the generic "we will get back to you". I sent you all my available cash (11000 USD) 6 days ago in two wires and neither were credited. A friend who used your service in the past was credited in 2 days. I didn't even receive any kind of email confirming my money was deposited and pending. I opened 2 tickets. my userid is up110856789. ticket #433854, & 434659. or maybe you only credit the ones that go on forums complaining?
So immediately after this is posted, they release my 1100$ USD wire but block my 10,000 USD wire saying my daily maximum is passed. Funny how #1, I initiated these wires on different days and they allow 10000 USD per day, but THEY decided to process them both the same day to block and hold my 10000$ wire!!!!! Funny also that they didn't didn't release the larger wire instead and block the smaller one isn't it?
You've held my money for a week now CEX! Surely that means I'm not over a ****ing daily limit doesn't it?
? Buyers beware. Invest elsewhere if you don't want to beg for over a week to get your money back to then be told you need to give up all your personal information to increase your limit! Just process the wires on they dates they are sent instead of accumulating them to block them. I guess CEX wants to BS us and hang on to our money and get our tax info to sell us out to the IRS the same way Coinbase just did! Well I'm not American and you can't have my info because it's none of your ****ing business! So much for crypto anonymity!
No more CEX for me.
What a joke! Release my second wire! It was from another day! Daily limit NOT SURPASSED YOU BS ARTISTS! What kind of business dealings are these?
Find a safer exchange people. They want your private info and like to sit on your cash for over a week and counting. I just hope I'll see it again one day!
Hello, as our financial team has written you on a ticket, you need to be verified corporate client because of the reasons they indicated. In another case, we can send your funds back which has been also asked by our financial managers. We are waiting for your decision. Thank you in advance for the cooperation and apologies for some delay in response.
Ah, I see you did finally write me at last on the 8th here about the corporate verification. Thank you! As I stated since, I sent in all the requested financial info Dec 7, 13:42 GMT.
That's 5 days since I'm waiting for your corporate verification and 15 days total that my 10K USD has been stranded.
How long until you will verify the documents you requested and release my funds? Are the documents approved? Please, I hope I'm not waiting over 5 days to then be told you want more documents, that will then take 5 days more? Also, I bought a large amount of XRP but your site doesn't allow a withdrawal of XRP. Why not? Will that be resolved?
Please request the immediate return of my wire to my business account of my 10K$ USD that has been stuck for over 2 weeks now.
I can no longer even log into support. I am redirected directly to the trading site.
I can't afford to wait for customer service to maybe eventually treat my documents. I will pay the service fee to use credit cards instead. At least it's immediately accessible. Please respond by email to me as I get no notifications from support and didn't see your reply here until I re-read the whole thread.
Heard back from support but story keeps changing. Now I'm told I didn't supply a wire confirmation. Last response closed the ticket saying it was treated. Previous requested corporate documents. So the story changes between you wired too much in one day, then used a business account, then you got your money and now we didn't get the confirmation...
Here is my reply to support:
Mickey W Today at 00:06
Dear up110856789,
Thank you for the inquiry.
Kindly ask you to provide the bank receipt in the amount of 10K. You have attached only $1100 deposit request.
Thank you in advance.
Best Regards
Mickey
Support team
Avatar up110856789 Today at 23:58
Sorry Mickey but you are clearly mistaken. I sent both wire confirmations together at the same time. It's hard to maintain belief in good faith at 2 weeks and continuously receiving wrong and conflicting information from your support. I have been able to make credit card transactions and withdraw my crypto to my ledger so I have faith this is just really, really poor support. But you are losing credibility by this kind of exceptionally poor handling. First you tell me I'm over my daly limit when my trxns were from different days. Then you tell me I need corporate verification. then you sit on my documents for a week with no response. Then you close the case and tell me the wire is processed when only one of two is done. 1k of 11k total. And now you claim I didn't send confirmation??? Seriously? How would you feel if it was 2 weeks now that your 10K was sitting in someone else's account and you were getting all these different wrong responses? Wouldn't you be worried you were being robbed? I'm resubmitting my wire confirmation now. Please do the right thing and return the wire immediately. the funds are needed for my businesses operation. The wire was intended to cover my personal finances temporarily and now you have frozen my business funds. I will again update this conversation to the forum since I only received responses from you once I posted there. I will clearly state on that post once you refund me, but also how long it took. Stop hurting my business and your credibility please!
Wire transfer confirmation with order number.png (200 KB)
Moral of the story remains. Don't wire to CEX. Ok for CC deposits and then coin withdrawals. Hoping I'll get my business funds of 10K USD back one day soon! :/
Another 3 days have passed and no result. I'm not asking you to deposit my money nor verify my corporate account anymore. I'm demanding you return my 10K$ USD to my bank. This should have been initiated immediately after my request. What is the reason it was not? Return my money to my bank immediately. I will deposit by credit card. I have submitted the separate documents to increase my personal deposit limits. Stop blocking my business funds needlessly. Why are you not returning my wire?
Day 26. Radio Silence since they promised they would wire my money back as soon as possible after changing their story several times along the way. Glad some of you got your money back but I had been moving all my cash through them and then bought their overpriced BTC just to safely get it off their exchange. Warned several times I would file a fraud complaint but they don't seem to give a flying ***! Merry Christmas. 10K gone for a month and lost about 4K taking a hit moving my money quickly by overpaying on CEX and selling at market on Bittrex. Will update if they ever refund my wire but will never do business with them again and strongly advise everyone else not to either!
http://www.actionfraud.police.uk/report-a-fraud-including-online-crime-questions
Americans can file a complaint to the FBI here: https://www.ic3.gov/complaint/default.aspx
Please join in to make pressure.
Only 2 options remain possible at this point, either CEX doesn't have the cash on hand to refund their clients or they don't want to. Either way, extremely suspicious. DO NOT WIRE MONEY TO CEX!
Hopefully police inquiries will pressure CEX into returning the money they are refusing to return.
Hi Folks:
I know many like me were scammed by CEX.IO. I for example invested in their cloud hashing and never saw a single cent back. Like some weeks later they closed the mining. Everytime I open a ticked with support they come to me with the same excuse:
"difficulty and bad pool luck do not depends on CEX.IO". They have being telling me this for over two years.
Fact is they don't want to return our money. So I think if we join together we can push them. I mean they have a profitable company while we lost our money. This is not fair at all. They win and we loose. Not acceptable.
I know many of you like me want to get their money back. I mean are we going to let them run a profitable company trading money enjoying their profit while we sorry our loss? So I want to start this thread so we join toguether to fight the owners of CEX.IO and make the change.
I am filing a complaint to the FBI here: https://www.ic3.gov/complaint/default.aspx
Please join in to make pressure.
EDIT: Here you can report to the UK police
http://www.actionfraud.police.uk/report-a-fraud-including-online-crime-questions
Thanks for sharing your information on reporting. CEX has been refusing to return a 10K USD wire I sent over a month ago now (on Nov 28th) and keeps replying that they are escalating and to be patient. I know many like me were scammed by CEX.IO. I for example invested in their cloud hashing and never saw a single cent back. Like some weeks later they closed the mining. Everytime I open a ticked with support they come to me with the same excuse:
"difficulty and bad pool luck do not depends on CEX.IO". They have being telling me this for over two years.
Fact is they don't want to return our money. So I think if we join together we can push them. I mean they have a profitable company while we lost our money. This is not fair at all. They win and we loose. Not acceptable.
I know many of you like me want to get their money back. I mean are we going to let them run a profitable company trading money enjoying their profit while we sorry our loss? So I want to start this thread so we join toguether to fight the owners of CEX.IO and make the change.
I am filing a complaint to the FBI here: https://www.ic3.gov/complaint/default.aspx
Please join in to make pressure.
EDIT: Here you can report to the UK police
http://www.actionfraud.police.uk/report-a-fraud-including-online-crime-questions
Over one month and still BS excuses. Only 2 things remain possible, either CEX doesn't have the cash on hand to refund their clients or they don't want to. Either way, DO NOT WIRE MONEY TO CEX!
Filing a police report in the UK with your link now. We'll see if that makes them return my money.
My user name up107191978
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
We have contacted our support team regarding your issue. The withdrawal has been completed.
We are sorry for your experience and are doing everything possible to process the tickets promptly.
It seems maybe the money coming in is being paid to the ones going out???
I have been writing several times to CEX with no response beyond the generic "we will get back to you". I sent you all my available cash (11000 USD) 6 days ago in two wires and neither were credited. A friend who used your service in the past was credited in 2 days. I didn't even receive any kind of email confirming my money was deposited and pending. I opened 2 tickets. my userid is up110856789. ticket #433854, & 434659. or maybe you only credit the ones that go on forums complaining?
So immediately after this is posted, they release my 1100$ USD wire but block my 10,000 USD wire saying my daily maximum is passed. Funny how #1, I initiated these wires on different days and they allow 10000 USD per day, but THEY decided to process them both the same day to block and hold my 10000$ wire!!!!! Funny also that they didn't didn't release the larger wire instead and block the smaller one isn't it?
You've held my money for a week now CEX! Surely that means I'm not over a ****ing daily limit doesn't it?
? Buyers beware. Invest elsewhere if you don't want to beg for over a week to get your money back to then be told you need to give up all your personal information to increase your limit! Just process the wires on they dates they are sent instead of accumulating them to block them. I guess CEX wants to BS us and hang on to our money and get our tax info to sell us out to the IRS the same way Coinbase just did! Well I'm not American and you can't have my info because it's none of your ****ing business! So much for crypto anonymity!
No more CEX for me.
What a joke! Release my second wire! It was from another day! Daily limit NOT SURPASSED YOU BS ARTISTS! What kind of business dealings are these?
Find a safer exchange people. They want your private info and like to sit on your cash for over a week and counting. I just hope I'll see it again one day!
Hello, as our financial team has written you on a ticket, you need to be verified corporate client because of the reasons they indicated. In another case, we can send your funds back which has been also asked by our financial managers. We are waiting for your decision. Thank you in advance for the cooperation and apologies for some delay in response.
Ah, I see you did finally write me at last on the 8th here about the corporate verification. Thank you! As I stated since, I sent in all the requested financial info Dec 7, 13:42 GMT.
That's 5 days since I'm waiting for your corporate verification and 15 days total that my 10K USD has been stranded.
How long until you will verify the documents you requested and release my funds? Are the documents approved? Please, I hope I'm not waiting over 5 days to then be told you want more documents, that will then take 5 days more? Also, I bought a large amount of XRP but your site doesn't allow a withdrawal of XRP. Why not? Will that be resolved?
Please request the immediate return of my wire to my business account of my 10K$ USD that has been stuck for over 2 weeks now.
I can no longer even log into support. I am redirected directly to the trading site.
I can't afford to wait for customer service to maybe eventually treat my documents. I will pay the service fee to use credit cards instead. At least it's immediately accessible. Please respond by email to me as I get no notifications from support and didn't see your reply here until I re-read the whole thread.
Heard back from support but story keeps changing. Now I'm told I didn't supply a wire confirmation. Last response closed the ticket saying it was treated. Previous requested corporate documents. So the story changes between you wired too much in one day, then used a business account, then you got your money and now we didn't get the confirmation...
Here is my reply to support:
Mickey W Today at 00:06
Dear up110856789,
Thank you for the inquiry.
Kindly ask you to provide the bank receipt in the amount of 10K. You have attached only $1100 deposit request.
Thank you in advance.
Best Regards
Mickey
Support team
Avatar up110856789 Today at 23:58
Sorry Mickey but you are clearly mistaken. I sent both wire confirmations together at the same time. It's hard to maintain belief in good faith at 2 weeks and continuously receiving wrong and conflicting information from your support. I have been able to make credit card transactions and withdraw my crypto to my ledger so I have faith this is just really, really poor support. But you are losing credibility by this kind of exceptionally poor handling. First you tell me I'm over my daly limit when my trxns were from different days. Then you tell me I need corporate verification. then you sit on my documents for a week with no response. Then you close the case and tell me the wire is processed when only one of two is done. 1k of 11k total. And now you claim I didn't send confirmation??? Seriously? How would you feel if it was 2 weeks now that your 10K was sitting in someone else's account and you were getting all these different wrong responses? Wouldn't you be worried you were being robbed? I'm resubmitting my wire confirmation now. Please do the right thing and return the wire immediately. the funds are needed for my businesses operation. The wire was intended to cover my personal finances temporarily and now you have frozen my business funds. I will again update this conversation to the forum since I only received responses from you once I posted there. I will clearly state on that post once you refund me, but also how long it took. Stop hurting my business and your credibility please!
Wire transfer confirmation with order number.png (200 KB)
Moral of the story remains. Don't wire to CEX. Ok for CC deposits and then coin withdrawals. Hoping I'll get my business funds of 10K USD back one day soon! :/
Another 3 days have passed and no result. I'm not asking you to deposit my money nor verify my corporate account anymore. I'm demanding you return my 10K$ USD to my bank. This should have been initiated immediately after my request. What is the reason it was not? Return my money to my bank immediately. I will deposit by credit card. I have submitted the separate documents to increase my personal deposit limits. Stop blocking my business funds needlessly. Why are you not returning my wire?
Day 26. Radio Silence since they promised they would wire my money back as soon as possible after changing their story several times along the way. Glad some of you got your money back but I had been moving all my cash through them and then bought their overpriced BTC just to safely get it off their exchange. Warned several times I would file a fraud complaint but they don't seem to give a flying ***! Merry Christmas. 10K gone for a month and lost about 4K taking a hit moving my money quickly by overpaying on CEX and selling at market on Bittrex. Will update if they ever refund my wire but will never do business with them again and strongly advise everyone else not to either!
We are sorry to hear that you have had a negative experience with our service. We will try to escalate the issue to the responsible department so that they could find a solution. Thank you for your patience.
You stopped responding to my comments on another thread about MY 10K USD HELD BY CEX SINCE NOV 28th.
I no longer care about getting verified. I have been demanding just the return of the wire to my bank account for over 2 weeks now.
I was depositing 3000 euros per day to your exchange and just bought 30K USD worth of overpriced BTC (as CEX is always 12% above market cost lately) to move the rest of my money safely away from your exchange.
DON"T TRUST CEX at all and especially not with Wires! Overpriced exchange and NO WAY TO GET YOUR MONEY OUT besides paying +12% over market to move crypto off. Forums are flooded with wire and credit card withdrawal complaints.
Almost a month later I receive a request to give them the wire instructions for a refund and then they say on the next message please wait and we will transfer funds to your account. I'm no longer asking you to transfer to my account. Return the wire as instructed now.
Last chance before legal action.
USER ID: up110856789 request 446184
My user name up107191978
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
We have contacted our support team regarding your issue. The withdrawal has been completed.
We are sorry for your experience and are doing everything possible to process the tickets promptly.
It seems maybe the money coming in is being paid to the ones going out???
I have been writing several times to CEX with no response beyond the generic "we will get back to you". I sent you all my available cash (11000 USD) 6 days ago in two wires and neither were credited. A friend who used your service in the past was credited in 2 days. I didn't even receive any kind of email confirming my money was deposited and pending. I opened 2 tickets. my userid is up110856789. ticket #433854, & 434659. or maybe you only credit the ones that go on forums complaining?
So immediately after this is posted, they release my 1100$ USD wire but block my 10,000 USD wire saying my daily maximum is passed. Funny how #1, I initiated these wires on different days and they allow 10000 USD per day, but THEY decided to process them both the same day to block and hold my 10000$ wire!!!!! Funny also that they didn't didn't release the larger wire instead and block the smaller one isn't it?
You've held my money for a week now CEX! Surely that means I'm not over a ****ing daily limit doesn't it?
? Buyers beware. Invest elsewhere if you don't want to beg for over a week to get your money back to then be told you need to give up all your personal information to increase your limit! Just process the wires on they dates they are sent instead of accumulating them to block them. I guess CEX wants to BS us and hang on to our money and get our tax info to sell us out to the IRS the same way Coinbase just did! Well I'm not American and you can't have my info because it's none of your ****ing business! So much for crypto anonymity!
No more CEX for me.
What a joke! Release my second wire! It was from another day! Daily limit NOT SURPASSED YOU BS ARTISTS! What kind of business dealings are these?
Find a safer exchange people. They want your private info and like to sit on your cash for over a week and counting. I just hope I'll see it again one day!
Hello, as our financial team has written you on a ticket, you need to be verified corporate client because of the reasons they indicated. In another case, we can send your funds back which has been also asked by our financial managers. We are waiting for your decision. Thank you in advance for the cooperation and apologies for some delay in response.
Ah, I see you did finally write me at last on the 8th here about the corporate verification. Thank you! As I stated since, I sent in all the requested financial info Dec 7, 13:42 GMT.
That's 5 days since I'm waiting for your corporate verification and 15 days total that my 10K USD has been stranded.
How long until you will verify the documents you requested and release my funds? Are the documents approved? Please, I hope I'm not waiting over 5 days to then be told you want more documents, that will then take 5 days more? Also, I bought a large amount of XRP but your site doesn't allow a withdrawal of XRP. Why not? Will that be resolved?
Please request the immediate return of my wire to my business account of my 10K$ USD that has been stuck for over 2 weeks now.
I can no longer even log into support. I am redirected directly to the trading site.
I can't afford to wait for customer service to maybe eventually treat my documents. I will pay the service fee to use credit cards instead. At least it's immediately accessible. Please respond by email to me as I get no notifications from support and didn't see your reply here until I re-read the whole thread.
Heard back from support but story keeps changing. Now I'm told I didn't supply a wire confirmation. Last response closed the ticket saying it was treated. Previous requested corporate documents. So the story changes between you wired too much in one day, then used a business account, then you got your money and now we didn't get the confirmation...
Here is my reply to support:
Mickey W Today at 00:06
Dear up110856789,
Thank you for the inquiry.
Kindly ask you to provide the bank receipt in the amount of 10K. You have attached only $1100 deposit request.
Thank you in advance.
Best Regards
Mickey
Support team
Avatar up110856789 Today at 23:58
Sorry Mickey but you are clearly mistaken. I sent both wire confirmations together at the same time. It's hard to maintain belief in good faith at 2 weeks and continuously receiving wrong and conflicting information from your support. I have been able to make credit card transactions and withdraw my crypto to my ledger so I have faith this is just really, really poor support. But you are losing credibility by this kind of exceptionally poor handling. First you tell me I'm over my daly limit when my trxns were from different days. Then you tell me I need corporate verification. then you sit on my documents for a week with no response. Then you close the case and tell me the wire is processed when only one of two is done. 1k of 11k total. And now you claim I didn't send confirmation??? Seriously? How would you feel if it was 2 weeks now that your 10K was sitting in someone else's account and you were getting all these different wrong responses? Wouldn't you be worried you were being robbed? I'm resubmitting my wire confirmation now. Please do the right thing and return the wire immediately. the funds are needed for my businesses operation. The wire was intended to cover my personal finances temporarily and now you have frozen my business funds. I will again update this conversation to the forum since I only received responses from you once I posted there. I will clearly state on that post once you refund me, but also how long it took. Stop hurting my business and your credibility please!
Wire transfer confirmation with order number.png (200 KB)
Moral of the story remains. Don't wire to CEX. Ok for CC deposits and then coin withdrawals. Hoping I'll get my business funds of 10K USD back one day soon! :/
Another 3 days have passed and no result. I'm not asking you to deposit my money nor verify my corporate account anymore. I'm demanding you return my 10K$ USD to my bank. This should have been initiated immediately after my request. What is the reason it was not? Return my money to my bank immediately. I will deposit by credit card. I have submitted the separate documents to increase my personal deposit limits. Stop blocking my business funds needlessly. Why are you not returning my wire?
That is a pure lie.
Eth blockchain is running smoothly. It took just a few minutes for my transfer from another exchange to complete to bnb.
They are basically holding peoples eth and my guess is trading with the capital.
The said they will "try and restore the transaction". Try?!?
If they hold 1000's of people eth for a month in limbo go figure how much capital it gives them.
Utterly outrageous and downright criminal.
Eth blockchain is running smoothly. It took just a few minutes for my transfer from another exchange to complete to bnb.
They are basically holding peoples eth and my guess is trading with the capital.
The said they will "try and restore the transaction". Try?!?
If they hold 1000's of people eth for a month in limbo go figure how much capital it gives them.
Utterly outrageous and downright criminal.
Hello everyone,
Recent days Ethereum memory pool experiencing very high pressure due to the launch of a new CryptoKitties app. All the ETH transactions processing will be resumed as soon as the network load reduces. We do not intend to block or steal anyone's funds or crypto. These measures were undertaken only to the technical issue we are expecting will be solved nearest time.
My user name up107191978
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
We have contacted our support team regarding your issue. The withdrawal has been completed.
We are sorry for your experience and are doing everything possible to process the tickets promptly.
It seems maybe the money coming in is being paid to the ones going out???
I have been writing several times to CEX with no response beyond the generic "we will get back to you". I sent you all my available cash (11000 USD) 6 days ago in two wires and neither were credited. A friend who used your service in the past was credited in 2 days. I didn't even receive any kind of email confirming my money was deposited and pending. I opened 2 tickets. my userid is up110856789. ticket #433854, & 434659. or maybe you only credit the ones that go on forums complaining?
So immediately after this is posted, they release my 1100$ USD wire but block my 10,000 USD wire saying my daily maximum is passed. Funny how #1, I initiated these wires on different days and they allow 10000 USD per day, but THEY decided to process them both the same day to block and hold my 10000$ wire!!!!! Funny also that they didn't didn't release the larger wire instead and block the smaller one isn't it?
You've held my money for a week now CEX! Surely that means I'm not over a ****ing daily limit doesn't it?
? Buyers beware. Invest elsewhere if you don't want to beg for over a week to get your money back to then be told you need to give up all your personal information to increase your limit! Just process the wires on they dates they are sent instead of accumulating them to block them. I guess CEX wants to BS us and hang on to our money and get our tax info to sell us out to the IRS the same way Coinbase just did! Well I'm not American and you can't have my info because it's none of your ****ing business! So much for crypto anonymity!
No more CEX for me.
What a joke! Release my second wire! It was from another day! Daily limit NOT SURPASSED YOU BS ARTISTS! What kind of business dealings are these?
Find a safer exchange people. They want your private info and like to sit on your cash for over a week and counting. I just hope I'll see it again one day!
Hello, as our financial team has written you on a ticket, you need to be verified corporate client because of the reasons they indicated. In another case, we can send your funds back which has been also asked by our financial managers. We are waiting for your decision. Thank you in advance for the cooperation and apologies for some delay in response.
Ah, I see you did finally write me at last on the 8th here about the corporate verification. Thank you! As I stated since, I sent in all the requested financial info Dec 7, 13:42 GMT.
That's 5 days since I'm waiting for your corporate verification and 15 days total that my 10K USD has been stranded.
How long until you will verify the documents you requested and release my funds? Are the documents approved? Please, I hope I'm not waiting over 5 days to then be told you want more documents, that will then take 5 days more? Also, I bought a large amount of XRP but your site doesn't allow a withdrawal of XRP. Why not? Will that be resolved?
Please request the immediate return of my wire to my business account of my 10K$ USD that has been stuck for over 2 weeks now.
I can no longer even log into support. I am redirected directly to the trading site.
I can't afford to wait for customer service to maybe eventually treat my documents. I will pay the service fee to use credit cards instead. At least it's immediately accessible. Please respond by email to me as I get no notifications from support and didn't see your reply here until I re-read the whole thread.
Heard back from support but story keeps changing. Now I'm told I didn't supply a wire confirmation. Last response closed the ticket saying it was treated. Previous requested corporate documents. So the story changes between you wired too much in one day, then used a business account, then you got your money and now we didn't get the confirmation...
Here is my reply to support:
Mickey W Today at 00:06
Dear up110856789,
Thank you for the inquiry.
Kindly ask you to provide the bank receipt in the amount of 10K. You have attached only $1100 deposit request.
Thank you in advance.
Best Regards
Mickey
Support team
Avatar up110856789 Today at 23:58
Sorry Mickey but you are clearly mistaken. I sent both wire confirmations together at the same time. It's hard to maintain belief in good faith at 2 weeks and continuously receiving wrong and conflicting information from your support. I have been able to make credit card transactions and withdraw my crypto to my ledger so I have faith this is just really, really poor support. But you are losing credibility by this kind of exceptionally poor handling. First you tell me I'm over my daly limit when my trxns were from different days. Then you tell me I need corporate verification. then you sit on my documents for a week with no response. Then you close the case and tell me the wire is processed when only one of two is done. 1k of 11k total. And now you claim I didn't send confirmation??? Seriously? How would you feel if it was 2 weeks now that your 10K was sitting in someone else's account and you were getting all these different wrong responses? Wouldn't you be worried you were being robbed? I'm resubmitting my wire confirmation now. Please do the right thing and return the wire immediately. the funds are needed for my businesses operation. The wire was intended to cover my personal finances temporarily and now you have frozen my business funds. I will again update this conversation to the forum since I only received responses from you once I posted there. I will clearly state on that post once you refund me, but also how long it took. Stop hurting my business and your credibility please!
Wire transfer confirmation with order number.png (200 KB)
Moral of the story remains. Don't wire to CEX. Ok for CC deposits and then coin withdrawals. Hoping I'll get my business funds of 10K USD back one day soon! :/
Another 3 days have passed and no result. I'm not asking you to deposit my money nor verify my corporate account anymore. I'm demanding you return my 10K$ USD to my bank. This should have been initiated immediately after my request. What is the reason it was not? Return my money to my bank immediately. I will deposit by credit card. I have submitted the separate documents to increase my personal deposit limits. Stop blocking my business funds needlessly. Why are you not returning my wire?
My user name up107191978
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
We have contacted our support team regarding your issue. The withdrawal has been completed.
We are sorry for your experience and are doing everything possible to process the tickets promptly.
It seems maybe the money coming in is being paid to the ones going out???
I have been writing several times to CEX with no response beyond the generic "we will get back to you". I sent you all my available cash (11000 USD) 6 days ago in two wires and neither were credited. A friend who used your service in the past was credited in 2 days. I didn't even receive any kind of email confirming my money was deposited and pending. I opened 2 tickets. my userid is up110856789. ticket #433854, & 434659. or maybe you only credit the ones that go on forums complaining?
So immediately after this is posted, they release my 1100$ USD wire but block my 10,000 USD wire saying my daily maximum is passed. Funny how #1, I initiated these wires on different days and they allow 10000 USD per day, but THEY decided to process them both the same day to block and hold my 10000$ wire!!!!! Funny also that they didn't didn't release the larger wire instead and block the smaller one isn't it?
You've held my money for a week now CEX! Surely that means I'm not over a ****ing daily limit doesn't it?
? Buyers beware. Invest elsewhere if you don't want to beg for over a week to get your money back to then be told you need to give up all your personal information to increase your limit! Just process the wires on they dates they are sent instead of accumulating them to block them. I guess CEX wants to BS us and hang on to our money and get our tax info to sell us out to the IRS the same way Coinbase just did! Well I'm not American and you can't have my info because it's none of your ****ing business! So much for crypto anonymity!
No more CEX for me.
What a joke! Release my second wire! It was from another day! Daily limit NOT SURPASSED YOU BS ARTISTS! What kind of business dealings are these?
Find a safer exchange people. They want your private info and like to sit on your cash for over a week and counting. I just hope I'll see it again one day!
Hello, as our financial team has written you on a ticket, you need to be verified corporate client because of the reasons they indicated. In another case, we can send your funds back which has been also asked by our financial managers. We are waiting for your decision. Thank you in advance for the cooperation and apologies for some delay in response.
Ah, I see you did finally write me at last on the 8th here about the corporate verification. Thank you! As I stated since, I sent in all the requested financial info Dec 7, 13:42 GMT.
That's 5 days since I'm waiting for your corporate verification and 15 days total that my 10K USD has been stranded.
How long until you will verify the documents you requested and release my funds? Are the documents approved? Please, I hope I'm not waiting over 5 days to then be told you want more documents, that will then take 5 days more? Also, I bought a large amount of XRP but your site doesn't allow a withdrawal of XRP. Why not? Will that be resolved?
Please request the immediate return of my wire to my business account of my 10K$ USD that has been stuck for over 2 weeks now.
I can no longer even log into support. I am redirected directly to the trading site.
I can't afford to wait for customer service to maybe eventually treat my documents. I will pay the service fee to use credit cards instead. At least it's immediately accessible. Please respond by email to me as I get no notifications from support and didn't see your reply here until I re-read the whole thread.
Heard back from support but story keeps changing. Now I'm told I didn't supply a wire confirmation. Last response closed the ticket saying it was treated. Previous requested corporate documents. So the story changes between you wired too much in one day, then used a business account, then you got your money and now we didn't get the confirmation...
Here is my reply to support:
Mickey W Today at 00:06
Dear up110856789,
Thank you for the inquiry.
Kindly ask you to provide the bank receipt in the amount of 10K. You have attached only $1100 deposit request.
Thank you in advance.
Best Regards
Mickey
Support team
Avatar up110856789 Today at 23:58
Sorry Mickey but you are clearly mistaken. I sent both wire confirmations together at the same time. It's hard to maintain belief in good faith at 2 weeks and continuously receiving wrong and conflicting information from your support. I have been able to make credit card transactions and withdraw my crypto to my ledger so I have faith this is just really, really poor support. But you are losing credibility by this kind of exceptionally poor handling. First you tell me I'm over my daly limit when my trxns were from different days. Then you tell me I need corporate verification. then you sit on my documents for a week with no response. Then you close the case and tell me the wire is processed when only one of two is done. 1k of 11k total. And now you claim I didn't send confirmation??? Seriously? How would you feel if it was 2 weeks now that your 10K was sitting in someone else's account and you were getting all these different wrong responses? Wouldn't you be worried you were being robbed? I'm resubmitting my wire confirmation now. Please do the right thing and return the wire immediately. the funds are needed for my businesses operation. The wire was intended to cover my personal finances temporarily and now you have frozen my business funds. I will again update this conversation to the forum since I only received responses from you once I posted there. I will clearly state on that post once you refund me, but also how long it took. Stop hurting my business and your credibility please!
Wire transfer confirmation with order number.png (200 KB)
Moral of the story remains. Don't wire to CEX. Ok for CC deposits and then coin withdrawals. Hoping I'll get my business funds of 10K USD back one day soon! :/
Another 3 days have passed and no result. I'm not asking you to deposit my money nor verify my corporate account anymore. I'm demanding you return my 10K$ USD to my bank. This should have been initiated immediately after my request. What is the reason it was not? Return my money to my bank immediately. I will deposit by credit card. I have submitted the separate documents to increase my personal deposit limits. Stop blocking my business funds needlessly. Why are you not returning my wire?
My user name up107191978
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
We have contacted our support team regarding your issue. The withdrawal has been completed.
We are sorry for your experience and are doing everything possible to process the tickets promptly.
It seems maybe the money coming in is being paid to the ones going out???
I have been writing several times to CEX with no response beyond the generic "we will get back to you". I sent you all my available cash (11000 USD) 6 days ago in two wires and neither were credited. A friend who used your service in the past was credited in 2 days. I didn't even receive any kind of email confirming my money was deposited and pending. I opened 2 tickets. my userid is up110856789. ticket #433854, & 434659. or maybe you only credit the ones that go on forums complaining?
So immediately after this is posted, they release my 1100$ USD wire but block my 10,000 USD wire saying my daily maximum is passed. Funny how #1, I initiated these wires on different days and they allow 10000 USD per day, but THEY decided to process them both the same day to block and hold my 10000$ wire!!!!! Funny also that they didn't didn't release the larger wire instead and block the smaller one isn't it?
You've held my money for a week now CEX! Surely that means I'm not over a ****ing daily limit doesn't it?
? Buyers beware. Invest elsewhere if you don't want to beg for over a week to get your money back to then be told you need to give up all your personal information to increase your limit! Just process the wires on they dates they are sent instead of accumulating them to block them. I guess CEX wants to BS us and hang on to our money and get our tax info to sell us out to the IRS the same way Coinbase just did! Well I'm not American and you can't have my info because it's none of your ****ing business! So much for crypto anonymity!
No more CEX for me.
What a joke! Release my second wire! It was from another day! Daily limit NOT SURPASSED YOU BS ARTISTS! What kind of business dealings are these?
Find a safer exchange people. They want your private info and like to sit on your cash for over a week and counting. I just hope I'll see it again one day!
Hello, as our financial team has written you on a ticket, you need to be verified corporate client because of the reasons they indicated. In another case, we can send your funds back which has been also asked by our financial managers. We are waiting for your decision. Thank you in advance for the cooperation and apologies for some delay in response.
Ah, I see you did finally write me at last on the 8th here about the corporate verification. Thank you! As I stated since, I sent in all the requested financial info Dec 7, 13:42 GMT.
That's 5 days since I'm waiting for your corporate verification and 15 days total that my 10K USD has been stranded.
How long until you will verify the documents you requested and release my funds? Are the documents approved? Please, I hope I'm not waiting over 5 days to then be told you want more documents, that will then take 5 days more? Also, I bought a large amount of XRP but your site doesn't allow a withdrawal of XRP. Why not? Will that be resolved?
Please request the immediate return of my wire to my business account of my 10K$ USD that has been stuck for over 2 weeks now.
I can no longer even log into support. I am redirected directly to the trading site.
I can't afford to wait for customer service to maybe eventually treat my documents. I will pay the service fee to use credit cards instead. At least it's immediately accessible. Please respond by email to me as I get no notifications from support and didn't see your reply here until I re-read the whole thread.
Heard back from support but story keeps changing. Now I'm told I didn't supply a wire confirmation. Last response closed the ticket saying it was treated. Previous requested corporate documents. So the story changes between you wired too much in one day, then used a business account, then you got your money and now we didn't get the confirmation...
Here is my reply to support:
Mickey W Today at 00:06
Dear up110856789,
Thank you for the inquiry.
Kindly ask you to provide the bank receipt in the amount of 10K. You have attached only $1100 deposit request.
Thank you in advance.
Best Regards
Mickey
Support team
Avatar up110856789 Today at 23:58
Sorry Mickey but you are clearly mistaken. I sent both wire confirmations together at the same time. It's hard to maintain belief in good faith at 2 weeks and continuously receiving wrong and conflicting information from your support. I have been able to make credit card transactions and withdraw my crypto to my ledger so I have faith this is just really, really poor support. But you are losing credibility by this kind of exceptionally poor handling. First you tell me I'm over my daly limit when my trxns were from different days. Then you tell me I need corporate verification. then you sit on my documents for a week with no response. Then you close the case and tell me the wire is processed when only one of two is done. 1k of 11k total. And now you claim I didn't send confirmation??? Seriously? How would you feel if it was 2 weeks now that your 10K was sitting in someone else's account and you were getting all these different wrong responses? Wouldn't you be worried you were being robbed? I'm resubmitting my wire confirmation now. Please do the right thing and return the wire immediately. the funds are needed for my businesses operation. The wire was intended to cover my personal finances temporarily and now you have frozen my business funds. I will again update this conversation to the forum since I only received responses from you once I posted there. I will clearly state on that post once you refund me, but also how long it took. Stop hurting my business and your credibility please!
Wire transfer confirmation with order number.png (200 KB)
Moral of the story remains. Don't wire to CEX. Ok for CC deposits and then coin withdrawals. Hoping I'll get my business funds of 10K USD back one day soon! :/
My user name up107191978
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
We have contacted our support team regarding your issue. The withdrawal has been completed.
We are sorry for your experience and are doing everything possible to process the tickets promptly.
It seems maybe the money coming in is being paid to the ones going out???
I have been writing several times to CEX with no response beyond the generic "we will get back to you". I sent you all my available cash (11000 USD) 6 days ago in two wires and neither were credited. A friend who used your service in the past was credited in 2 days. I didn't even receive any kind of email confirming my money was deposited and pending. I opened 2 tickets. my userid is up110856789. ticket #433854, & 434659. or maybe you only credit the ones that go on forums complaining?
So immediately after this is posted, they release my 1100$ USD wire but block my 10,000 USD wire saying my daily maximum is passed. Funny how #1, I initiated these wires on different days and they allow 10000 USD per day, but THEY decided to process them both the same day to block and hold my 10000$ wire!!!!! Funny also that they didn't didn't release the larger wire instead and block the smaller one isn't it?
You've held my money for a week now CEX! Surely that means I'm not over a ****ing daily limit doesn't it?
? Buyers beware. Invest elsewhere if you don't want to beg for over a week to get your money back to then be told you need to give up all your personal information to increase your limit! Just process the wires on they dates they are sent instead of accumulating them to block them. I guess CEX wants to BS us and hang on to our money and get our tax info to sell us out to the IRS the same way Coinbase just did! Well I'm not American and you can't have my info because it's none of your ****ing business! So much for crypto anonymity!
No more CEX for me.
What a joke! Release my second wire! It was from another day! Daily limit NOT SURPASSED YOU BS ARTISTS! What kind of business dealings are these?
Find a safer exchange people. They want your private info and like to sit on your cash for over a week and counting. I just hope I'll see it again one day!
Hello, as our financial team has written you on a ticket, you need to be verified corporate client because of the reasons they indicated. In another case, we can send your funds back which has been also asked by our financial managers. We are waiting for your decision. Thank you in advance for the cooperation and apologies for some delay in response.
Ah, I see you did finally write me at last on the 8th here about the corporate verification. Thank you! As I stated since, I sent in all the requested financial info Dec 7, 13:42 GMT.
That's 5 days since I'm waiting for your corporate verification and 15 days total that my 10K USD has been stranded.
How long until you will verify the documents you requested and release my funds? Are the documents approved? Please, I hope I'm not waiting over 5 days to then be told you want more documents, that will then take 5 days more? Also, I bought a large amount of XRP but your site doesn't allow a withdrawal of XRP. Why not? Will that be resolved?
Please request the immediate return of my wire to my business account of my 10K$ USD that has been stuck for over 2 weeks now.
I can no longer even log into support. I am redirected directly to the trading site.
I can't afford to wait for customer service to maybe eventually treat my documents. I will pay the service fee to use credit cards instead. At least it's immediately accessible. Please respond by email to me as I get no notifications from support and didn't see your reply here until I re-read the whole thread.
My user name up107191978
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
We have contacted our support team regarding your issue. The withdrawal has been completed.
We are sorry for your experience and are doing everything possible to process the tickets promptly.
It seems maybe the money coming in is being paid to the ones going out???
I have been writing several times to CEX with no response beyond the generic "we will get back to you". I sent you all my available cash (11000 USD) 6 days ago in two wires and neither were credited. A friend who used your service in the past was credited in 2 days. I didn't even receive any kind of email confirming my money was deposited and pending. I opened 2 tickets. my userid is up110856789. ticket #433854, & 434659. or maybe you only credit the ones that go on forums complaining?
So immediately after this is posted, they release my 1100$ USD wire but block my 10,000 USD wire saying my daily maximum is passed. Funny how #1, I initiated these wires on different days and they allow 10000 USD per day, but THEY decided to process them both the same day to block and hold my 10000$ wire!!!!! Funny also that they didn't didn't release the larger wire instead and block the smaller one isn't it?
You've held my money for a week now CEX! Surely that means I'm not over a ****ing daily limit doesn't it?
? Buyers beware. Invest elsewhere if you don't want to beg for over a week to get your money back to then be told you need to give up all your personal information to increase your limit! Just process the wires on they dates they are sent instead of accumulating them to block them. I guess CEX wants to BS us and hang on to our money and get our tax info to sell us out to the IRS the same way Coinbase just did! Well I'm not American and you can't have my info because it's none of your ****ing business! So much for crypto anonymity!
No more CEX for me.
What a joke! Release my second wire! It was from another day! Daily limit NOT SURPASSED YOU BS ARTISTS! What kind of business dealings are these?
Find a safer exchange people. They want your private info and like to sit on your cash for over a week and counting. I just hope I'll see it again one day!
Hello, as our financial team has written you on a ticket, you need to be verified corporate client because of the reasons they indicated. In another case, we can send your funds back which has been also asked by our financial managers. We are waiting for your decision. Thank you in advance for the cooperation and apologies for some delay in response.
Ah, I see you did finally write me at last on the 8th here about the corporate verification. Thank you! As I stated since, I sent in all the requested financial info Dec 7, 13:42 GMT.
That's 5 days since I'm waiting for your corporate verification and 15 days total that my 10K USD has been stranded.
How long until you will verify the documents you requested and release my funds? Are the documents approved? Please, I hope I'm not waiting over 5 days to then be told you want more documents, that will then take 5 days more? Also, I bought a large amount of XRP but your site doesn't allow a withdrawal of XRP. Why not? Will that be resolved?
My user name up107191978
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
We have contacted our support team regarding your issue. The withdrawal has been completed.
We are sorry for your experience and are doing everything possible to process the tickets promptly.
It seems maybe the money coming in is being paid to the ones going out???
I have been writing several times to CEX with no response beyond the generic "we will get back to you". I sent you all my available cash (11000 USD) 6 days ago in two wires and neither were credited. A friend who used your service in the past was credited in 2 days. I didn't even receive any kind of email confirming my money was deposited and pending. I opened 2 tickets. my userid is up110856789. ticket #433854, & 434659. or maybe you only credit the ones that go on forums complaining?
So immediately after this is posted, they release my 1100$ USD wire but block my 10,000 USD wire saying my daily maximum is passed. Funny how #1, I initiated these wires on different days and they allow 10000 USD per day, but THEY decided to process them both the same day to block and hold my 10000$ wire!!!!! Funny also that they didn't didn't release the larger wire instead and block the smaller one isn't it?
You've held my money for a week now CEX! Surely that means I'm not over a ****ing daily limit doesn't it?
? Buyers beware. Invest elsewhere if you don't want to beg for over a week to get your money back to then be told you need to give up all your personal information to increase your limit! Just process the wires on they dates they are sent instead of accumulating them to block them. I guess CEX wants to BS us and hang on to our money and get our tax info to sell us out to the IRS the same way Coinbase just did! Well I'm not American and you can't have my info because it's none of your ****ing business! So much for crypto anonymity!
No more CEX for me.
What a joke! Release my second wire! It was from another day! Daily limit NOT SURPASSED YOU BS ARTISTS! What kind of business dealings are these?
11 days and counting....
Ended up sending all my personal financial info Dec 7, 13:42 GMT in the desperate hope of getting access to MY money!!!! 2 days since then and nothing but generic responses still...
BTC boom long gone from my buy in of what I had available at 8200 USD. Hopefully I'll have my cash before Crypto winter passes. Not one transaction went smoothly. Nor banks in 2 countries (Canada & US, wires held back), a nightmare liquidating my UK Fundsmith equity account (needed a full blown investigation after 2 series of registered mails they requested proved insufficient. About 3 week ordeal) and then wires tied down in CEX. Not sure how to go forward. Only the 3.5% credit card transactions on CEX went smoothly. However, stranded on CEX and Bittrex with ridiculous delays on verifications and their support bot only... I hope all this chaos at the exchanges is nothing more than good sign of crypto trade booming and them being overwhelmed...
My user name up107191978
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
We have contacted our support team regarding your issue. The withdrawal has been completed.
We are sorry for your experience and are doing everything possible to process the tickets promptly.
It seems maybe the money coming in is being paid to the ones going out???
I have been writing several times to CEX with no response beyond the generic "we will get back to you". I sent you all my available cash (11000 USD) 6 days ago in two wires and neither were credited. A friend who used your service in the past was credited in 2 days. I didn't even receive any kind of email confirming my money was deposited and pending. I opened 2 tickets. my userid is up110856789. ticket #433854, & 434659. or maybe you only credit the ones that go on forums complaining?
So immediately after this is posted, they release my 1100$ USD wire but block my 10,000 USD wire saying my daily maximum is passed. Funny how #1, I initiated these wires on different days and they allow 10000 USD per day, but THEY decided to process them both the same day to block and hold my 10000$ wire!!!!! Funny also that they didn't didn't release the larger wire instead and block the smaller one isn't it?
You've held my money for a week now CEX! Surely that means I'm not over a ****ing daily limit doesn't it?
? Buyers beware. Invest elsewhere if you don't want to beg for over a week to get your money back to then be told you need to give up all your personal information to increase your limit! Just process the wires on they dates they are sent instead of accumulating them to block them. I guess CEX wants to BS us and hang on to our money and get our tax info to sell us out to the IRS the same way Coinbase just did! Well I'm not American and you can't have my info because it's none of your ****ing business! So much for crypto anonymity!
No more CEX for me.
What a joke! Release my second wire! It was from another day! Daily limit NOT SURPASSED YOU BS ARTISTS! What kind of business dealings are these?
11 days and counting....
Ended up sending all my personal financial info Dec 7, 13:42 GMT in the desperate hope of getting access to MY money!!!! 2 days since then and nothing but generic responses still...
BTC boom long gone from my buy in of what I had available at 8200 USD. Hopefully I'll have my cash before Crypto winter passes. Not one transaction went smoothly. Nor banks in 2 countries (Canada & US, wires held back), a nightmare liquidating my UK Fundsmith equity account (needed a full blown investigation after 2 series of registered mails they requested proved insufficient. About 3 week ordeal) and then wires tied down in CEX. Not sure how to go forward. Only the 3.5% credit card transactions on CEX went smoothly. However, stranded on CEX and Bittrex with ridiculous delays on verifications and their support bot only... I hope all this chaos at the exchanges is nothing more than good sign of crypto trade booming and them being overwhelmed...
My user name up107191978
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
We have contacted our support team regarding your issue. The withdrawal has been completed.
We are sorry for your experience and are doing everything possible to process the tickets promptly.
It seems maybe the money coming in is being paid to the ones going out???
I have been writing several times to CEX with no response beyond the generic "we will get back to you". I sent you all my available cash (11000 USD) 6 days ago in two wires and neither were credited. A friend who used your service in the past was credited in 2 days. I didn't even receive any kind of email confirming my money was deposited and pending. I opened 2 tickets. my userid is up110856789. ticket #433854, & 434659. or maybe you only credit the ones that go on forums complaining?
So immediately after this is posted, they release my 1100$ USD wire but block my 10,000 USD wire saying my daily maximum is passed. Funny how #1, I initiated these wires on different days and they allow 10000 USD per day, but THEY decided to process them both the same day to block and hold my 10000$ wire!!!!! Funny also that they didn't didn't release the larger wire instead and block the smaller one isn't it?
You've held my money for a week now CEX! Surely that means I'm not over a ****ing daily limit doesn't it?
? Buyers beware. Invest elsewhere if you don't want to beg for over a week to get your money back to then be told you need to give up all your personal information to increase your limit! Just process the wires on they dates they are sent instead of accumulating them to block them. I guess CEX wants to BS us and hang on to our money and get our tax info to sell us out to the IRS the same way Coinbase just did! Well I'm not American and you can't have my info because it's none of your ****ing business! So much for crypto anonymity!
No more CEX for me.
What a joke! Release my second wire! It was from another day! Daily limit NOT SURPASSED YOU BS ARTISTS! What kind of business dealings are these?
Find a safer exchange people. They want your private info and like to sit on your cash for over a week and counting. I just hope I'll see it again one day!
My user name up107191978
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
We have contacted our support team regarding your issue. The withdrawal has been completed.
We are sorry for your experience and are doing everything possible to process the tickets promptly.
It seems maybe the money coming in is being paid to the ones going out???
I have been writing several times to CEX with no response beyond the generic "we will get back to you". I sent you all my available cash (11000 USD) 6 days ago in two wires and neither were credited. A friend who used your service in the past was credited in 2 days. I didn't even receive any kind of email confirming my money was deposited and pending. I opened 2 tickets. my userid is up110856789. ticket #433854, & 434659. or maybe you only credit the ones that go on forums complaining?
So immediately after this is posted, they release my 1100$ USD wire but block my 10,000 USD wire saying my daily maximum is passed. Funny how #1, I initiated these wires on different days and they allow 10000 USD per day, but THEY decided to process them both the same day to block and hold my 10000$ wire!!!!! Funny also that they didn't didn't release the larger wire instead and block the smaller one isn't it?
You've held my money for a week now CEX! Surely that means I'm not over a ****ing daily limit doesn't it?
? Buyers beware. Invest elsewhere if you don't want to beg for over a week to get your money back to then be told you need to give up all your personal information to increase your limit! Just process the wires on they dates they are sent instead of accumulating them to block them. I guess CEX wants to BS us and hang on to our money and get our tax info to sell us out to the IRS the same way Coinbase just did! Well I'm not American and you can't have my info because it's none of your ****ing business! So much for crypto anonymity!
No more CEX for me.
What a joke! Release my second wire! It was from another day! Daily limit NOT SURPASSED YOU BS ARTISTS! What kind of business dealings are these?
My user name up107191978
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
We have contacted our support team regarding your issue. The withdrawal has been completed.
We are sorry for your experience and are doing everything possible to process the tickets promptly.
It seems maybe the money coming in is being paid to the ones going out???
I have been writing several times to CEX with no response beyond the generic "we will get back to you". I sent you all my available cash (11000 USD) 6 days ago in two wires and neither were credited. A friend who used your service in the past was credited in 2 days. I didn't even receive any kind of email confirming my money was deposited and pending. I opened 2 tickets. my userid is up110856789. ticket #433854, & 434659. or maybe you only credit the ones that go on forums complaining?