Welcome to the forum and my attention was drawn to the Ann as a result of the recent review campaign but I was also thinking if it will be possible to have some sort of promo code for bitcointalk users, a nice and enticing promo for them would make some more persons want to give it a try, just my opinion though.
You guys have a great Ann and your site looks really cool on mobile.
Thanks Obari,
We appreciate your feedback.
My Suggestions
1. There should be site's built in customer support chat as that's a really needed future.
2. There's no sports book on the site yet, it should be added so sport betting lovers will also come to the site.
3. The site should allow deposit of Bitcoin and some other popular crypto currencies.
1. We will have our on-site customer support chat in the future. Currently, we are using Telegram for instant support.
2. We cannot promise about Sporksbok yet. But we will add a sportsbook in the future if there is enough demand.
3. We are about to add eight new currencies, including Bitcoin, starting next month.
Thanks for your detailed review, Sam.
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We are sorry for the inconvenience, DiMarxist!
May I know what email service you were using?
Also the withdrawal process wasn't really stressful although I don't like that I couldn't withdraw the bonus that was given to me by the management I would've been more pleased if they allowed me to withdraw since it was a gift by them. It makes no sense that you gift a customer and seize their opportunity to withdraw the gift, also the support system is directing me to telegram when I tried to seek their attention, I don't think I should be directed to Telegram but rather the support system should attend to me in the site with fast response, that's something they really need to work on.
You can actually withdraw the bonus once you complete the wager requirement. We have pretty low wagering requirements compared to the casino industry standard. The wagering requirement is 25x. You mentioned we gifted you $20 extra, which was actually a first deposit bonus. We expected the review writers to make a deposit and explore the platform, test games, and write a well-detailed review. It was mentioned in the review campaign thread. But it is sad to see that you did not read the wagering requirements, and I don't see in-house game test results in your review.