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BGF-team,
I have been waiting for a response to my support ticket for well over a month now. I tried to be patient but was finally able to find this forum. It was a relief because I saw there was actually something being done.
i made several attempts at making the same transaction but i believe the one I listed below was the one that went through. If it was shorted or timed out please let me know what action to take.
email/username: Philipsamia@yahoo.com
transaction id: 474945
number of mcaps: 487
USD: $1948
in case thats not the correct one I have several transaction ids.
474932
474946
I would like to have this settled as soon as possible please.
I have been waiting for a response to my support ticket for well over a month now. I tried to be patient but was finally able to find this forum. It was a relief because I saw there was actually something being done.
i made several attempts at making the same transaction but i believe the one I listed below was the one that went through. If it was shorted or timed out please let me know what action to take.
email/username: Philipsamia@yahoo.com
transaction id: 474945
number of mcaps: 487
USD: $1948
in case thats not the correct one I have several transaction ids.
474932
474946
I would like to have this settled as soon as possible please.
Dear @ phill3x,
Please do share your blockchain transaction hash for the payment you have made.
Thanks & Regards,
Team BGF
BGF Team,
why BTC withdrawal does not work? I tried to withdrawal some BTC from my account, but after confirming the withdrawal request I am redirected to https://bitcoingrowthfund.com/transactions/createBTCWithdrawRequest which is empty page and nothing happens.
Please fix this rapidly, because this is clearly undermining your credibility !
Kind regards
why BTC withdrawal does not work? I tried to withdrawal some BTC from my account, but after confirming the withdrawal request I am redirected to https://bitcoingrowthfund.com/transactions/createBTCWithdrawRequest which is empty page and nothing happens.
Please fix this rapidly, because this is clearly undermining your credibility !
Kind regards
New website, no more info on team members.
Bad reference to twitter account: https://twitter.com/growth_fund
No more possibility to raise a ticket (only a simple contact form is available).
No possibility to withdraw MCAP nor BTC.
This smells...
BGF-team, are you still there or did you scam us?
Hey BGF-team,
could you please tell me how I can withdraw some BTC?
Thank you
Dear @ cryptofox,
On the home page, you can currently see three wallets. You can select the second box which shows your BTC amount. Once you click on it you would be able to see the withdrawal form for the respective wallet. Just fill in the details & you are good to go.
Thanks & Regards,
Team BGF
OK, I retried without my VPN and now it seems to work.
Dear BGF team,
on the BGF website my transaction is still pending. No transaction has been initiated yet on the blockchain. Why is this, and when will that transaction being processed?
Kind regards,
cryptofox
Dear @ cryptofox,
Could you please do let us know your BGF username, so that we can check the status of withdrawal entry if any.
Thanks & Regards,
Team BGF
I've sent you an email (support@bitcoingrowthfund.com) with the requested username
and subject: reply to bitcointalk.org post 224 (cryptofox)
My support ticket is: 9139
Kind regards,
cryptofox
Dear @ cryptofox,
Your withdrawal has been processed. Please check your inbox for more details.
Thanks & Regards,
Team BGF
BGF Team,
why BTC withdrawal does not work? I tried to withdrawal some BTC from my account, but after confirming the withdrawal request I am redirected to https://bitcoingrowthfund.com/transactions/createBTCWithdrawRequest which is empty page and nothing happens.
Please fix this rapidly, because this is clearly undermining your credibility !
Kind regards
why BTC withdrawal does not work? I tried to withdrawal some BTC from my account, but after confirming the withdrawal request I am redirected to https://bitcoingrowthfund.com/transactions/createBTCWithdrawRequest which is empty page and nothing happens.
Please fix this rapidly, because this is clearly undermining your credibility !
Kind regards
New website, no more info on team members.
Bad reference to twitter account: https://twitter.com/growth_fund
No more possibility to raise a ticket (only a simple contact form is available).
No possibility to withdraw MCAP nor BTC.
This smells...
BGF-team, are you still there or did you scam us?
Hey BGF-team,
could you please tell me how I can withdraw some BTC?
Thank you
Dear @ cryptofox,
On the home page, you can currently see three wallets. You can select the second box which shows your BTC amount. Once you click on it you would be able to see the withdrawal form for the respective wallet. Just fill in the details & you are good to go.
Thanks & Regards,
Team BGF
OK, I retried without my VPN and now it seems to work.
Dear BGF team,
on the BGF website my transaction is still pending. No transaction has been initiated yet on the blockchain. Why is this, and when will that transaction being processed?
Kind regards,
cryptofox
Dear @ cryptofox,
Could you please do let us know your BGF username, so that we can check the status of withdrawal entry if any.
Thanks & Regards,
Team BGF
Hello BGF Team
It has been over 6 days and I have had no response to my ticket #4770. With such slacky interaction and lingering issues it is hard to keep believing in the integrity of an entity. Hope to hear soon from you guys. Utterly frustrating experience.
thanks
It has been over 6 days and I have had no response to my ticket #4770. With such slacky interaction and lingering issues it is hard to keep believing in the integrity of an entity. Hope to hear soon from you guys. Utterly frustrating experience.
thanks
it has been too long since I made the request to deposit my btc . Please allow the transaction to go through in a timely manner!
thanks
Dear @ sk98967,
Could you please provide the following details so that we can get it checked at our end:
Order/Invoice No:
Transaction hash:
Thanks & Regards,
Team BGF
Hello BGF Team
It has been over 6 days and I have had no response to my ticket #4770. With such slacky interaction and lingering issues it is hard to keep believing in the integrity of an entity. Hope to hear soon from you guys. Utterly frustrating experience.
thanks
It has been over 6 days and I have had no response to my ticket #4770. With such slacky interaction and lingering issues it is hard to keep believing in the integrity of an entity. Hope to hear soon from you guys. Utterly frustrating experience.
thanks
it has been too long since I made the request to deposit my btc . Please allow the transaction to go through in a timely manner!
thanks
Dear @ sk98967,
Could you please provide the following details so that we can get it checked at our end:
Order/Invoice No:
Transaction hash:
Thanks & Regards,
Team BGF
Dear Team
Order/Invoice No: 5250212
Transaction hash: 93cb9cdff780b91787933c80ef28a02edc0633f1
BGF Username: sk98967
BTC BlockChain Transaction/ID: 6992f66f4e0fb536942ca85b24d331caafb8f32daba07287b0b3e2f815f17807
No.of BTCs:-0.23 BTC
BTC ADDRESS WHERE BTC TRANSFERED:-1EUUFTubSgRwqzRiTh8QgreMVdbtqvPnfs
TICKET NO. 4770
I HAVE ALREADY PROVIDED THE DETAILS TICKET NO. 4770 WHAT THE HELL IS GOING ON YOU JUST WAISTING OUR TIME
THANKS
Dear @ sk98967,
Your query has been resolved and replied back to you on the same ticket. Please check your email inbox for more details.
Thanks & Regards,
Team BGF
BGF Team,
why BTC withdrawal does not work? I tried to withdrawal some BTC from my account, but after confirming the withdrawal request I am redirected to https://bitcoingrowthfund.com/transactions/createBTCWithdrawRequest which is empty page and nothing happens.
Please fix this rapidly, because this is clearly undermining your credibility !
Kind regards
why BTC withdrawal does not work? I tried to withdrawal some BTC from my account, but after confirming the withdrawal request I am redirected to https://bitcoingrowthfund.com/transactions/createBTCWithdrawRequest which is empty page and nothing happens.
Please fix this rapidly, because this is clearly undermining your credibility !
Kind regards
New website, no more info on team members.
Bad reference to twitter account: https://twitter.com/growth_fund
No more possibility to raise a ticket (only a simple contact form is available).
No possibility to withdraw MCAP nor BTC.
This smells...
BGF-team, are you still there or did you scam us?
Hey BGF-team,
could you please tell me how I can withdraw some BTC?
Thank you
Dear @ cryptofox,
On the home page, you can currently see three wallets. You can select the second box which shows your BTC amount. Once you click on it you would be able to see the withdrawal form for the respective wallet. Just fill in the details & you are good to go.
Thanks & Regards,
Team BGF
BGF Team,
why BTC withdrawal does not work? I tried to withdrawal some BTC from my account, but after confirming the withdrawal request I am redirected to https://bitcoingrowthfund.com/transactions/createBTCWithdrawRequest which is empty page and nothing happens.
Please fix this rapidly, because this is clearly undermining your credibility !
Kind regards
why BTC withdrawal does not work? I tried to withdrawal some BTC from my account, but after confirming the withdrawal request I am redirected to https://bitcoingrowthfund.com/transactions/createBTCWithdrawRequest which is empty page and nothing happens.
Please fix this rapidly, because this is clearly undermining your credibility !
Kind regards
New website, no more info on team members.
Bad reference to twitter account: https://twitter.com/growth_fund
No more possibility to raise a ticket (only a simple contact form is available).
No possibility to withdraw MCAP nor BTC.
This smells...
BGF-team, are you still there or did you scam us?
Dear @ cryptofox,
May we know what steps you have followed to do MCAP or BTC withdrawal. As we have kept it very straight forward to initiate any type of withdrawal which can be accessed from "Withdraw" tab in your BGF tab.
Please do let us know if we can provide any further information for the same.
Thanks & Regards,
Team BGF
Hello BGF Team
It has been over 6 days and I have had no response to my ticket #4770. With such slacky interaction and lingering issues it is hard to keep believing in the integrity of an entity. Hope to hear soon from you guys. Utterly frustrating experience.
thanks
It has been over 6 days and I have had no response to my ticket #4770. With such slacky interaction and lingering issues it is hard to keep believing in the integrity of an entity. Hope to hear soon from you guys. Utterly frustrating experience.
thanks
it has been too long since I made the request to deposit my btc . Please allow the transaction to go through in a timely manner!
thanks
Dear @ sk98967,
Could you please provide the following details so that we can get it checked at our end:
Order/Invoice No:
Transaction hash:
Thanks & Regards,
Team BGF
Dear All,
We can understand the concerns people have here for not being getting their transactions complete end to end & getting the MCAPs in their accounts. We would like to explain few scenarios which lead not to auto credit MCAPs in your account:
1.) Short Paid: When you make the transaction for the specified amount shown in the invoice, few wallets send less amount to us after deducting the transaction fee which in turn mark the payment as Short paid & it doesn't map with the invoice & hence no auto credit of MCAPs in your account.
2.) Paid after time-out: We keep an invoice live for an hour duration, so if any payment made after the expiry time will mark the transaction as "paid after time-out" & hence no auto credit of MCAPs in your account. This can occur sometimes when a user made the transaction after the expiry time intentionally or they use some wallets which send out the transaction after some time.
We hope that above points might help you in understanding for not having the MCAPs in your account even after getting confirmation on the blockchain.
We would like you to request that if any such cases are there, please send an email to support@bitcoingrowthfund.com with the following details:
BGF username:
Invoice id:
Transaction id:
No of MCAPs:
This will help support team at BitcoinGrowthFund to address your queries with the minimum possible time.
Thanks & Regards,
Team BGF
We can understand the concerns people have here for not being getting their transactions complete end to end & getting the MCAPs in their accounts. We would like to explain few scenarios which lead not to auto credit MCAPs in your account:
1.) Short Paid: When you make the transaction for the specified amount shown in the invoice, few wallets send less amount to us after deducting the transaction fee which in turn mark the payment as Short paid & it doesn't map with the invoice & hence no auto credit of MCAPs in your account.
2.) Paid after time-out: We keep an invoice live for an hour duration, so if any payment made after the expiry time will mark the transaction as "paid after time-out" & hence no auto credit of MCAPs in your account. This can occur sometimes when a user made the transaction after the expiry time intentionally or they use some wallets which send out the transaction after some time.
We hope that above points might help you in understanding for not having the MCAPs in your account even after getting confirmation on the blockchain.
We would like you to request that if any such cases are there, please send an email to support@bitcoingrowthfund.com with the following details:
BGF username:
Invoice id:
Transaction id:
No of MCAPs:
This will help support team at BitcoinGrowthFund to address your queries with the minimum possible time.
Thanks & Regards,
Team BGF
Hi BGF Team,
My trade bids are not taking place at all, i have raised a support ticket also for the same but no response, i bid to buy the tokens for certain amount say (.0018 BTC/MCAP), today, yesterday and day before yesterday also, price went down to .0015 BTC/MCAP also, but still your trade system did not buy the tokens for me, please check and resolve it ASAP, my ticket no. is - 4736
Thanks!
Dear @ eankit,
We hope that the response for your ticket answers your question. Looking forward to help you further if you have any questions.
Thanks & Reagrds,
Team BGF
Hi BGF Team,
My BTC withdrawal has been pending for a while. Will someone please look into this so that I can get my money sent to my wallet? The address is: 1PNcTcob4z3tLznziUN9H291eFMYepeXVd
Thanks
Dear @ JahRiver,
We have checked in the backend & your BTC withdrawal has been processed. Please find below the transaction hash for the same.
e2681ae2474858b10a94139a44f303328cb450da0dd8bab11f265f7e5d874292
Thanks & Regards,
Team BGF
Dear All,
We can understand the concerns people have here for not being getting their transactions complete end to end & getting the MCAPs in their accounts. We would like to explain few scenarios which lead not to auto credit MCAPs in your account:
1.) Short Paid: When you make the transaction for the specified amount shown in the invoice, few wallets send less amount to us after deducting the transaction fee which in turn mark the payment as Short paid & it doesn't map with the invoice & hence no auto credit of MCAPs in your account.
2.) Paid after time-out: We keep an invoice live for an hour duration, so if any payment made after the expiry time will mark the transaction as "paid after time-out" & hence no auto credit of MCAPs in your account. This can occur sometimes when a user made the transaction after the expiry time intentionally or they use some wallets which send out the transaction after some time.
We hope that above points might help you in understanding for not having the MCAPs in your account even after getting confirmation on the blockchain.
We would like you to request that if any such cases are there, please send an email to support@bitcoingrowthfund.com with the following details:
BGF username:
Invoice id:
Transaction id:
No of MCAPs:
This will help support team at BitcoinGrowthFund to address your queries with the minimum possible time.
Thanks & Regards,
Team BGF
We can understand the concerns people have here for not being getting their transactions complete end to end & getting the MCAPs in their accounts. We would like to explain few scenarios which lead not to auto credit MCAPs in your account:
1.) Short Paid: When you make the transaction for the specified amount shown in the invoice, few wallets send less amount to us after deducting the transaction fee which in turn mark the payment as Short paid & it doesn't map with the invoice & hence no auto credit of MCAPs in your account.
2.) Paid after time-out: We keep an invoice live for an hour duration, so if any payment made after the expiry time will mark the transaction as "paid after time-out" & hence no auto credit of MCAPs in your account. This can occur sometimes when a user made the transaction after the expiry time intentionally or they use some wallets which send out the transaction after some time.
We hope that above points might help you in understanding for not having the MCAPs in your account even after getting confirmation on the blockchain.
We would like you to request that if any such cases are there, please send an email to support@bitcoingrowthfund.com with the following details:
BGF username:
Invoice id:
Transaction id:
No of MCAPs:
This will help support team at BitcoinGrowthFund to address your queries with the minimum possible time.
Thanks & Regards,
Team BGF
Hi BGF Team,
My trade bids are not taking place at all, i have raised a support ticket also for the same but no response, i bid to buy the tokens for certain amount say (.0018 BTC/MCAP), today, yesterday and day before yesterday also, price went down to .0015 BTC/MCAP also, but still your trade system did not buy the tokens for me, please check and resolve it ASAP, my ticket no. is - 4736
Thanks!
Dear @ eankit,
We hope that the response for your ticket answers your question. Looking forward to help you further if you have any questions.
Thanks & Reagrds,
Team BGF
I was watching MCAP in coinmarketcap.com and I got interested to look into it primarily because it is categorized as an asset (backed by real investments although also in the cryptocurrency sphere), read the Whitepaper and even searched some postings in medium.com.
However, when I searched it here in the forum, there is this post that is full of complaints and some are even suggesting that it is a scam which can make the MCAP reputation tarnished.
In fairness to this program, I would like to know if problems and complaints have already been dealt with and if the site and platform are already fine-tuned for growth...before I would decide to buy MCAP tokens.
Based on the Whitepaper, the concept is actually good and has a good future.
However, when I searched it here in the forum, there is this post that is full of complaints and some are even suggesting that it is a scam which can make the MCAP reputation tarnished.
In fairness to this program, I would like to know if problems and complaints have already been dealt with and if the site and platform are already fine-tuned for growth...before I would decide to buy MCAP tokens.
Based on the Whitepaper, the concept is actually good and has a good future.
Dear @ iamTom123,
We would like to accept that we are not 100% perfect but to deal with user's query and concerns we are improving daily & we have improved the system a lot.
Thanks & Regards,
Team BGF
I'm also having issues withdrawing BTC from BGF, stuck on pending. This is nonsense, give me my damn money!
here's my ticket number too for BGF support query concerning withdrawalDear @ an3snortje,
Could please let us know your username or BTC wallet address through which you have made your withdrawal request.
Thanks & Regards,
Team BGF
Thanks!
Dear @ an3snortje,
This request is in our today's withdrawal list. This will be cleared by tonight.
Thanks & Regards,
Team BGF
I'm also having issues withdrawing BTC from BGF, stuck on pending. This is nonsense, give me my damn money!
here's my ticket number too for BGF support query concerning withdrawalDear @ an3snortje,
Could please let us know your username or BTC wallet address through which you have made your withdrawal request.
Thanks & Regards,
Team BGF
Hi BGF,
I am already waiting 13 DAYS (since June 8th) and my BTC is still not showing up in my BTC account. What the hell is happening? I already sent 2 mails to your support and raised a ticket. The only feedback I got was your standard response asking my BGF username and transaction hash.
Is this still serious business???
support ticket: 3496
Thanks in advance for a correct and rapid handling of my request
I am already waiting 13 DAYS (since June 8th) and my BTC is still not showing up in my BTC account. What the hell is happening? I already sent 2 mails to your support and raised a ticket. The only feedback I got was your standard response asking my BGF username and transaction hash.
Is this still serious business???
support ticket: 3496
Thanks in advance for a correct and rapid handling of my request
Dear @ cryptofox,
Our apologies for all the inconvenience caused. We have processed your order, this is just to let you know that your order for BTC deposit didn't get credited automatically as order amount was 0.81823385 BTC but you actually paid only 0.8169 BTC which made your transaction short paid.
Thanks & Regards,
Team BGF
Just to be fair, I received my money today. If I would have without writing here and sending many mails and tickets, I don't know. Never gonna invest in stuff like this ever again! Looks like to much of a gamble.
Maybe is being polite that worked
Maybe is being polite that worked
Dear @ midnightghost,
The delay was happening as we were integrating hot wallet for auto withdrawals.
Thanks & Regards,
Team BGF
@bgf_team
It is the second time that I have got into issues with your transaction processing system in such a short time.
I have also logged support ticket #3421 (username: techartgeek). Could you please get it addressed.
It is the second time that I have got into issues with your transaction processing system in such a short time.
I have also logged support ticket #3421 (username: techartgeek). Could you please get it addressed.
Hi bgf_team
No response on the ticket and no response here till now. What's the plan guys?
Day 3 without any response from support or bgf team. #frustrating #pathetic #disgusting support.
Dear @ SkynetT2,
Your ticket has been resolved already. We would like to suggest you that to avoid the short paid conditions which are happening for you either you use wallet service provider which shows the fee amount separately or add the fee amount by yourself so that the requested order amount is fulfilled and your transaction executes smoothly.
Thanks & Regards,
Team BGF
I added BTC in bitcoingrowthfund on 2 days ago, it still does not show anything in BGF site.
I have sent 0.0391 btc
to bitcoin address: 1Hr2hUZfdUX2ppHc238Ag8CFgYA5edQVh1
via transaction id:98fe351a6562616200507a7c8956dbe46e6ce0a074dfd766e902209764cefe50
On BGF site it still shows 0 BTC. I lodged a support ticket on bitcoingrowthfund.com but there is no reply from anyone.
I urgently need BTC in my dashboard so I could buy LOYL and MCAP.
Thanks,
Varun Kalra
varunkalra30(at)hotmail.com
I have sent 0.0391 btc
to bitcoin address: 1Hr2hUZfdUX2ppHc238Ag8CFgYA5edQVh1
via transaction id:98fe351a6562616200507a7c8956dbe46e6ce0a074dfd766e902209764cefe50
On BGF site it still shows 0 BTC. I lodged a support ticket on bitcoingrowthfund.com but there is no reply from anyone.
I urgently need BTC in my dashboard so I could buy LOYL and MCAP.
Thanks,
Varun Kalra
varunkalra30(at)hotmail.com
Dear @varunkalra30,
Your deposit request has been already processed with order number #519607 & BTC has been deposited to your account for the same.
Thanks & Regards,
Team BGF
Team BFG,
4 days ago I did a withdraw request and I haven't received my ~0.16 BTC. I don't see any log on requests log but my BGF account is 0 balance.
My ticket number is #3772 and I need my BTCs ASAP, the support is not answering anything.
4 days ago I did a withdraw request and I haven't received my ~0.16 BTC. I don't see any log on requests log but my BGF account is 0 balance.
My ticket number is #3772 and I need my BTCs ASAP, the support is not answering anything.
Dear @ zafnak,
Your ticket #3772 has been resolved. Please check your inbox for more details.
Thanks & Reagrds,
Team BGF
BGF, do I have to write on a Forum to get my money back? If you're not a SCAM/PONZI you're nonetheless providing a very bad service. And I'll never stop thinking that you short trade with your costumer's money before confirming withdrawal (IF it'll ever happen!). Prove me wrong!
I opened two tickets, first #3734 which you tried to close through an automated answer without resolving anything and second #4408 which didn't receive an (automated) answer to begin with! Hope I get my BTC asap!
To all other users, do not put your money in this startup: the site is bugged, support nonexistent and they provide a really bad experience. STAY AWAY
UP
I opened two tickets, first #3734 which you tried to close through an automated answer without resolving anything and second #4408 which didn't receive an (automated) answer to begin with! Hope I get my BTC asap!
To all other users, do not put your money in this startup: the site is bugged, support nonexistent and they provide a really bad experience. STAY AWAY
UP
Dear @midnightghost,
Your ticket #3734 has been resolved. Please check your inbox for more details.
Thanks & Regards,
Team BGF
Hi BGF Team,
Can you please look into request # 3307. It is pending since past 4 days.
Thanks
Can you please look into request # 3307. It is pending since past 4 days.
Thanks
Dear @ AmarG,
Your order didn't get processed as you raised the order worth of 98900 BTC but paid only 0.0989 BTC. We asked our team to process your order for the amount paid to us.
Thanks & Regards,
Team BGF
Hi Team, I have still not received 0.0989 BTC into my account. Request # 3307 has all info related to my account.
Thanks,
Dear @ AmarG,
We have resolved your ticket provided above. Just to let you know you have actually selected a BTC deposit not the XBLC purchase. For more details plz check your inbox.
Thanks & Regards,
Team BGF
Hi BGF Team,
Can you please look into request # 3307. It is pending since past 4 days.
Thanks
Can you please look into request # 3307. It is pending since past 4 days.
Thanks
Dear @ AmarG,
Your order didn't get processed as you raised the order worth of 98900 BTC but paid only 0.0989 BTC. We asked our team to process your order for the amount paid to us.
Thanks & Regards,
Team BGF