Generally speaking, our betting partner identified patterns consistent with advantage/arbitrage play. Specifically, discarding the majority of wagers and more commonly placing larger stakes only when odds aligned in the player’s favor. To protect the integrity of the operator and ensure a level playing field for everyone, we applied wagering limits to the account, refunded the original deposit in full, and then closed the account in accordance with our Terms of Service.

This approach mirrors industry best practices: without it, abusive players can simply switch IPs, submit new or stolen KYC documents to open fresh accounts to repeat the behavior.

Hello Everyone,

If your account was placed under review or limited, that action stemmed from our risk-management protocols under Section 3.26 of our Sportsbook TOS, which allow us to suspend withdrawals for up to 31 days while we verify fair-play.

Our standard procedure on sports-betting disputes is:

    Case Intake: Review deposit, bet history, bonus conditions and KYC.

    Independent Odds-Provider Audit: We confirm Betby-sourced rulings are applied fairly.

    Final Determination: If a violation of fair-play terms is confirmed, we close the account and refund net deposits; if not, we release any held funds immediately.


To be clear, the player has already been refunded their original deposit.

This very same topic has also been debated on this forum multiple times among other places. For your convenience, you can read more here:

• https://bitcointalk.org/index.php?topic=5480696.msg63456602#msg63456602
• https://bitcointalk.org/index.php?topic=5437136.0
• https://bitcointalk.org/index.php?topic=5523523.0
• https://bitcointalk.org/index.php?topic=5509010.0
• https://sumsub.com/blog/arbitrage-gambling/
• https://www.idenfy.com/blog/arbitrage-sports-betting/
• https://readwrite.com/gambling/guides/arbitrage-betting/

That campaign you see on Bitcointalk is our commitment to rebuild trust. Engaging here means we’re listening—this is not just marketing.

We recognize the delay in public replies gave the impression of inactivity.

Our standard procedure on sports-betting disputes is:

    Case Intake: Review deposit, bet history, bonus conditions and KYC.

    Independent Odds-Provider Audit: We confirm Betby-sourced rulings are applied fairly.

    Final Determination: If a violation of fair-play terms is confirmed, we close the account and refund net deposits; if not, we release any held funds immediately.



To be clear, the player has already been refunded their original deposit and has had the account closed.

This very same topic has also been debated on this forum multiple times among other places. For your convenience, you can read more here:

• https://bitcointalk.org/index.php?topic=5480696.msg63456602#msg63456602
• https://bitcointalk.org/index.php?topic=5437136.0
• https://bitcointalk.org/index.php?topic=5523523.0
• https://bitcointalk.org/index.php?topic=5509010.0
• https://sumsub.com/blog/arbitrage-gambling/
• https://www.idenfy.com/blog/arbitrage-sports-betting/
• https://readwrite.com/gambling/guides/arbitrage-betting/

Hello everyone,

Thank you for raising this on BitcoinTalk. We want to clarify that our funding procedures at Chips.gg are secure and transparent. When scam concerns surface, they almost always follow a prior exchange with our support team; often because the player disagreed with the outcome and escalated the issue. To protect fair play, we enforce a standard advantage-player policy: accounts showing suspicious betting patterns are first limited and, in extreme cases, refunded and closed. Maintaining this policy prevents repeated abuse through new accounts and ensures a level playing field for everyone. If you’d like us to review a specific transaction, please DM your details to our support team.

Kind regards,
Chips

Hello,

The player is always clearly informed of any expectations regarding their case including expected wait times and blockers. We agree transparency is important, which is why we promote here and reply

Thanks,
Chips

Hello,

Thank you everyone for your valuble feedback we will be rolling out a patch for these visual issues on smaller screens later today.

Happy Valentines,
Chips

Hello,

Was your prize not deposited on your account?

Please contact live support to have this corrected.

Thank you,
Chips

Thank you for pointing that out! The navigation bar on Chips.gg is indeed a key part of the user interface, and it’s helpful to know that it’s accessible once you’re logged in, both on mobile and desktop. For users experiencing difficulty locating it, staying logged in is essential to access the full navigation features.

It’s great to see you’ve joined the Christmas with Chips giveaway! 🎄🎁 Having 8 entries is a solid start, and getting the rest set up later could definitely boost your chances of winning. These festive events are a fun way to engage, and with prizes like the Gaming Bundle, it’s worth giving it a shot. Hopefully, you can sort out the Instagram login issue quickly—good luck with your entries, and here’s hoping you’re one of the lucky winners! 🤞🎮✨

You’re absolutely right—unless there are specific restrictions stated regarding VPN use, accessing and participating should generally be smooth. These festive seasons are perfect for engaging in contests, and events like these bring excitement and opportunities to win for everyone, regardless of location. It’s also true that sometimes we overthink certain hurdles, but where there’s a will, there’s usually a way to participate.

Hello,

What are the most impressive changes to the platform since you last visited?

Hello,

Thank you for your kind words regarding our website design.

We enjoy playing: https://chips.gg/play/bigtimegaming-golden-catch

How about you?

Hello,

Review of player accounts are a normal part of our business process to comply with Licensing requirements.

The specifics of the mentioned case will not be discussed.

Thanks,
Chips

It’s great to hear that the pending withdrawal issue has been resolved!

Best of luck with our december promotions! Be sure to check your email or our social media to stay informed of our ongoing promotions.

Hello,

This is exactly why we forward all requests to our internal support. We want all customers to be able to reach us directly and ensure any questions are resolved.

Thanks,
Chips

Hello,

We do not offer support through BitcoinTalk. You need to reach out to our live support directly for assistance.

Thanks,
Chips

Hello,

We do not offer support through BitcoinTalk. The player needs to reach out to our live support directly for any sort of assistance.

Thanks,
Chips

Hello,

We do not offer support through BitcoinTalk. The player needs to reach out to our live support directly for any sort of assistance.

Thanks,
Chips

Hello,

Please contact our live support for any questions you may have.

Thanks,
Chips

Hello OP,

You have gotten more than what you have deposited.

Our policies are in alignment with industry standards and processes. As you said yourself, you get limited by other casinos for this behavior. What makes you think we will tolerate it?

You are welcome to disagree with our judgement, however we stand firm in our decision.

Thanks,
Chips