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Showing 20 of 79 results by ricksta
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Topic
Board Exchanges
Re: Bitstamp withdraw stuck since Jan 6
by
ricksta
on 19/01/2018, 21:14:07 UTC
13 days now still nothing. I thought maybe my ticket got transfered to a very back logged KYC department so I sold some more coins yesterday and made another withdraw request hoping it would bump my ticket up since their initial support was just 4 days.
Post
Topic
Board Exchanges
Bitstamp withdraw stuck since Jan 6
by
ricksta
on 17/01/2018, 23:43:21 UTC
I've made a wire withdraw request on Jan 6, then on Jan 10 they asked me to sign my wallet address, I replied in Jan 11 with my signed address and then haven't heard back since then (now the 17th). My withdraw request has been stuck in "processing" ever since. What's their response time now days? In Oct they used to reply around 1 or 2 days.

If anyone from Bitstamp reads this, my ticket number is 202240. I appreciate your help.
Post
Topic
Board Service Discussion
Re: Missed MtGox Claim because forgot password
by
ricksta
on 05/08/2015, 17:10:12 UTC
Kraken had pretty good support. Told me to send in a claim by mail so I did. Hopefully that'll go through but if it doesn't then o well. I had long written off the MtGox loss in my mind, hence the reason I forgot the password (The days before I started using lastpass).
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Topic
Board Service Discussion
Re: Missed MtGox Claim because forgot password
by
ricksta
on 03/08/2015, 18:43:49 UTC
Anyone have the trustee's email?
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Topic
Board Service Discussion
Topic OP
Missed MtGox Claim because forgot password
by
ricksta
on 02/08/2015, 03:46:49 UTC
So I missed the MtGox claim because I forgot the password I used. I tried their forgot password function but it never worked. Emailed support never got a reply. However today on Aug 1st, I finally logged in after trying different password combinations. MtGox said I have about 10BTC and $1500, I tried to click the claim button but I think it's not letting me. What should I do now or am I out of luck?
Post
Topic
Board Altcoin Discussion
Topic OP
Best way to choose which coin to add to an exchange?
by
ricksta
on 06/11/2014, 19:40:18 UTC
Hi! We started an altcoin exchange (https://coinfresh.com) and we are evaluating which coin to add. There are so many coins out there now days it's hard to tell whats good to add. What do you guys think is a good metric to use?
Post
Topic
Board Marketplace (Altcoins)
Re: First 1000 accounts on CoinFresh.com gets Free trades for life
by
ricksta
on 23/10/2014, 21:13:23 UTC
bump
Post
Topic
Board Marketplace (Altcoins)
Topic OP
First 1000 accounts on CoinFresh.com gets Free trades for life
by
ricksta
on 21/10/2014, 23:30:54 UTC

First 1000 accounts on CoinFresh.com gets Free trades for life.

Post
Topic
Board Marketplace (Altcoins)
Re: [CoinFresh.com] New Altcoin Exchange looking for your feedback!
by
ricksta
on 02/08/2014, 21:36:59 UTC
Your "about us" page doesn't seem to work. We have no idea who you are and you want us to make a deposit to your site ? No thanks, at least until you prove us your identity and stop being anonymous. Anonymous is great for your own needs but not for anyone who is holding a large sum of money.




We are not anonymous, strange "About us" page works fine for me. which browser are you using?

https://coinfresh.com/about_us

I am using firefox, the page is working now but I'm quite sure it didnt load 10 hours ago (only a blank page displayed).

Btw, your site is looking nice, it just need more effective marketing campaigns and trading pairs.

Thanks yeah we are rolling it out slowly and improving based on feedbacks. any tips on where to promote?
Post
Topic
Board Marketplace (Altcoins)
Re: [CoinFresh.com] New Altcoin Exchange looking for your feedback!
by
ricksta
on 31/07/2014, 00:06:53 UTC
Your "about us" page doesn't seem to work. We have no idea who you are and you want us to make a deposit to your site ? No thanks, at least until you prove us your identity and stop being anonymous. Anonymous is great for your own needs but not for anyone who is holding a large sum of money.




We are not anonymous, strange "About us" page works fine for me. which browser are you using?

https://coinfresh.com/about_us
Post
Topic
Board Marketplace (Altcoins)
Topic OP
[CoinFresh.com] New Altcoin Exchange looking for your feedback!
by
ricksta
on 30/07/2014, 23:26:16 UTC
Hey everyone,

We are soft launching our Altcoin exchange that we've been working on for the last 7 months. We have carefully studied other exchanges with the goal to build a better one, but who are we to say what is a better exchange? So we are here to ask you how we can do it.

Currently we only have 4 currencies but we can add more as we go

Some of the features of our exchange:
- 0.25% to 0% trading fee ( Refer a trader and get 20% discount on trading fee for up to 100% discount )
- Run by real people in the real world
- Crypto-Crypto exchange, No identity verification
- Sign up with just an e-mail
- Trade any  two currency pairs. (eg. trade NMC for DOGE )
- Live customer support
- Full featured API and Ruby Gem
- Strong hot/cold wallet security practices
- AngularJS for fast frontend response
- Ruby on Rails backend for reliability
- ACID compliant PosgresSQL database with proper transactions and locking to ensure data integrity

We believe building our product to what our customers ( you! ) need is the key to running a successful exchange, and this is why I am posting this to ask for your feedback on what you like, what you don't like, and how we can improve our services to make it the best exchange out there.

https://CoinFresh.com

Ricky Gu
Co-founder and CEO
CoinFresh.com
Post
Topic
Board Service Discussion
Re: Deposited my life savings to CaVirtex, Fund frozen and no response for weeks!
by
ricksta
on 03/12/2013, 21:40:32 UTC
After making the same post in https://www.coinforum.ca. Reed Holmes from CaVirtex PM'ed me and expedited the verification of my account. I still haven't got my funds yet though, I will report back once the fund is released.

edit: the fund was released.
Post
Topic
Board Exchanges
Re: Official CaVirtex.com Thread
by
ricksta
on 02/12/2013, 09:04:07 UTC
I deposited $9000 to Cavirtex, no response for week! Please help!

https://bitcointalk.org/index.php?topic=353882.0
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Topic
Board Service Discussion
Re: Deposited my life savings to CaVirtex, Fund frozen and no response for weeks!
by
ricksta
on 02/12/2013, 08:55:08 UTC
Let's see what we can find out about VirtEx.

What Virtex says about itself: "Your Canadian funds are held in major Canadian banks under the protection of a Canadian corporation. You can be assured that as a Canadian citizen you will have access to your funds." Some basic due diligence reveals that they're a scam operation:

Dun and Bradstreet - no find
FindTheCompany - no find
SiteTruth - no location found
Service Alberta business search - no find
traceroute: ends at "198.41.186.23", which is a Cloudflare site.
whois: Domain Discreet Privacy Service, Jacksonville, FL.
Facebook: address as "7620 Elbow Dr SW, Suite 301, Calgary Alberta, T2V 1K2".
  This is actually UPS Store #28 in the Kingsland Plaza mall. The store manager is
  Nasser Nowtash and his number is (403) 640-4214

This is the point at which you go to the cops. The Canadian Competition Bureau
("http://www.competitionbureau.gc.ca/eic/site/cb-bc.nsf/eng/h_00122.html")
is a good place to start.  They can easily get the UPS Store to tell them who rents that box and go from there.


Oh no! This is not good. I really don't want to resort to going to the police for this. It might be hard to explain to them why I send them $9000 to buy virtual currency.
Post
Topic
Board Service Discussion
Re: Deposited my life savings to CaVirtex, Fund frozen and no response for weeks!
by
ricksta
on 01/12/2013, 10:00:44 UTC
Could you put one of those services in your name just so you get a statement to send in?  I would go with internet or tv.  Sign up then have them mail you a statement and you are good to go.

OR -  Isn't there a bitcoin ATM in Vancouver?  Maybe you can ask for a refund and just buy bitcoin that way.

Hope you get it straightened out. 

I asked for a refund lets hope I get my money back.
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Topic
Board Service Discussion
Re: Deposited my life savings to CaVirtex, Fund frozen and no response for weeks!
by
ricksta
on 01/12/2013, 07:41:55 UTC
Post
Topic
Board Service Discussion
Topic OP
Deposited my life savings to CaVirtex, Fund frozen and no response for weeks!
by
ricksta
on 01/12/2013, 01:05:45 UTC
I've been a verified CaVirtex customer for months and been buying and selling small amounts here and there. I've deposited through Vogogo and withdrew funds to my bank accounts multiple times without problem, until now..

After getting all these positive sentiments around bitcoin and having news coverage every where, I decided to purchase more Bitcoins on Cavirtex. So I made a $9000 Vogogo deposit on Nov 21st (priced around $700 ish) hoping to buy immediately. Then on Nov 23rd it looks like an automated email was sent to me saying my they got my deposit of $9000 but it's now pending. They said my verification of using my mobile phone bill is no longer valid and I need to reverify my account with:

1. Tax bill (recent within 12 months)
2. Electricity, gas, water, LANDLINE phone, TV or Internet (recent within 3 months) or house insurance certificate (for the current period). This address must match the address on the provincial issued photo ID.

Since I live at home with my parents, I don't have anything under No.2 so I took a photo of my Canadian Revenue Agency's Notice of Assessment (What I think they mean by Tax Bill?) and sent it to them immediately asking if it is what they are looking for. Along with my linkedin profile and personal website showing that I'm not trying to fraud them, but just want to buy some bitcoins immediately.

I patiently waited a few days but no response whats so ever. My $9000 is no where to be seen, bitcoin prices had gained 30% and I've been loosing out on the price gain because they are holding my funds. I sent another email following up but no respnose, and opened a ticket asking for a follow up, but no response either. I tried calling their 1888 number, it used to just go straight to "sorry no one is available, call back later" to a "you have 5 people in front of you, hold on to get helped" just to reach a recorded message after 15 minutes of waiting by their CEO that I should leave a voice mail, and they will listen to it on the same business day. So I left a voice mail but no response whats so ever again.

This experience is really upsetting as I've always heard good things about CaVirtex. I was thinking about flying to Calgary to visit their office to work this out but just to realize they have no address on their website (i'm in Vancouver).
Post
Topic
Board 中文 (Chinese)
Re: 求助! 比特币中国充值刷新!
by
ricksta
on 19/11/2013, 11:12:41 UTC
现在国内的平台差不多都没反应了,提现不行,充值不行....

提现比特币还是人民币?
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Topic
Board Service Discussion
Re: BTCChina Deposit Problem!
by
ricksta
on 19/11/2013, 10:44:38 UTC
ok nevermind, after 14 confirmations the deposit was made without doing the manual button (which I couldn't find).
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Topic
Board 中文 (Chinese)
Re: 求助! 比特币中国充值刷新!
by
ricksta
on 19/11/2013, 10:44:00 UTC
好了,不知道为什么, 14个确认后充值进去了。