I hope that 10% of what you have said is true .....

It has taken a couple of core fundamentals to be in place before the real players can even consider entering the room of crypto

TAXABLE & Bloomberg Listing = LEGIT

Coinbase and Xapo have hinted that Mastercard is coming soon.

The crucial point here is "they think". Others may think otherwise and give strong reasons supporting their stance at that. Actually, it all depends. But it is not only that. The other part of the problem is that an educated opinion doesn't guarantee you from mistakes. And understanding this is also part of the scientific method man...

In complex systems (and before all in biological systems) such terms as quality and quantity lose their meaning in respect to "quality is preferable to quantity"!

This is a wrong frame of reference

Perhaps it is self centered, but we are mostly using ASCII here so it can be confusing since the '.' separator looks the same as the '.' decimal point.   I've noticed that most just try to avoid the confusion as it is totally unnecessary for small values.   Also '$' is typically USD so one would expect US based notation. 

Sorry for going off-topic.

Obviously I think most, if not all, of us would love to see this.  But would be the driving force behind the price jumping that much?  And yes, its -that- much since it need Billions of new fiat in it at this point to increase the price that much. 

My friend and I started an account with Kraken in December. We wire transfer a sum of $1800 USD from our bank to Kraken according to the deposit instruction stated on the website. This is 15/01. We contacted Kraken support about the deposit 20/01 and the support reply has been SLOW to the point of unresponsive.

First Kraken asked us for our deposit details, we forwarded our bank statement + email from bank stating that the amount has been transferred. They then state that they are unable to locate the money and the details sent to them was not enough. We then have to ask our bank to launch a trace which cost us additional $20. The report posted here:

F20: Transaction Reference Number
NTI1405100412
F21: Related Reference
0016OT4082665F25
F79: Narrative
ATTN FLORA SIU SG CASH
RE YOUR INQUIRY ADVISING THAT THE BENEF WAS
CLAIMING NON RECEIPT OF YOUR MT 103 REF
0016OT4082665 PAYING USD1,800.00 LESS CHARGES
VALUE 1/15/2014 TO FW122041727 BBCN BANK F/O ACCT
64000-18xxx PAYWARD VENTURES INC.
WE EFFECTED THE PAYMENT ON VALUE DATE VIA FED
IMAD 000480 FOR USD 1,775.00.
WE CONTACTED  BBCN BANK WITH YOUR INQUIRY AND
THEY HAVE REPLIED STATING:
PLS BE ADVISED THAT THE BNF WAS
CRDTD 01-15-2014 FOR USD 1,775.00.
END QUOTE
WE TRUST THAT ALL IS NOW IN ORDER AS WE CLOSE OUR
FILE.
REGARDS,
CUSTOMER SERVICE
PLEASE QUOTE OUR REFERENCE
NTI1405100412

The TRACE INDEED SHOWS THAT THE MONEY HAS BEEN CREDITED TO KRAKEN ACCOUNT. ($5 transaction fee deducted). And this is 15/01. Therefore I conclude:

1) Kraken has no idea how much they have on their own deposit and have no access to check their own bank statement at any point of time (internet banking)
2) Kraken by replying so slowly to customer request and not providing a basic telephone number on their website does not care about customer experience at all
3) Worst case- Kraken is out to scam people. (logical conclusion from my experience thus far)

This report was sent to support 2 days ago and we have not received any reply from them. I have also specially went to the bank to obtain a wire transfer receipt and that has also been sent to them.

I hope by sharing here, others can be aware of this issue.

I'm glad your account is finally credited giorgos, and again I apologize for everything you have gone through to get your money. I absolutely defend your right to publish your problem in this thread and I think everyone is glad you did.

We owe you our thanks because you helped us discover a source of missing deposits. After checking our bank account directly, we've found 7 more cases like yours (deposits credited to our account, but not reflected in our system). So 7 others are going to be very happy because of you. And more will be saved from grief in the future now that we've discovered (and fixed) this issue. I'm embarrassed that we had this issue in the first place, but also happy because it's progress in the right direction.  

I too believe in transparency and I practice it everyday in this thread. I've been transparent with you about the situation with your deposit, but I understand your suspicion. When it comes to your money, I think it's hard not to be suspicious when it goes missing for 22 days. So it's unfortunate that we've lost your trust, but I understand your position.    

The delay will be at least 2 business days over what the transfer would have otherwise taken. But waiting times for SEPA transfers can vary. Even if they normally post for you next business day, this doesn't mean it will always be that way. Just recently we had some users who normally had next day service, but for some reason their SEPA deposits took 4 business days. We state that SEPA takes 1-4 business days for a reason, because they can take up to 4 business days and it doesn't necessarily mean anything is wrong. With the temporary extra 2 business day delay, SEPA could temporarily take 3 - 6 business days. Tomorrow would be the earliest you can expect the transfer, but it could take longer.

Someone from support contacted you a little while ago. No deposit matching the information you gave us has been credited to our account with Fidor. Fidor cannot find any record of receiving this transfer. Fidor also had their (most commonly used) correspondent bank check and they don't have a record of the transaction either. The next step is to find out who is supposed to have sent the transfer to Fidor's correspondent bank (whether it was your bank or some intermediary bank) and have them contact Fidor's correspondent bank so they can settle the issue between them. This step will have to be initiated by your bank because we don't know where the transfer may have come from (whether from your bank or from some other). I know that your bank assured you that the transaction cleared all the way through to Fidor, but it seems that this may not be the case.   

I'd be pissed off too and it's frustrating for us as well, but we're not blaming your bank for anything. If the funds passed to our bank, they haven't been passed to our account yet. We got the information we requested from you yesterday and have forwarded that to our bank so they can search.

One thing I noticed from the information you sent is that it looks like you didn't send the deposit in EUR. We highly recommend converting to EUR before depositing. While non EUR deposits will get converted to EUR, this conversion step just creates the possibility for delays and routing problems. I suspect the conversion was being done at the intermediary bank, and that may be why it was held up there. I know that this is hindsight that doesn't help in the moment, but it's still worth mentioning. This point about conversion is mentioned in our FAQ, but I think it should be made more prominent, say on the deposit page.

Even if the conversion held it up, you should have it by now and we'll do everything we can to resolve the issue. 

I'd be pissed off too and it's frustrating for us as well, but we're not blaming your bank for anything. If the funds passed to our bank, they haven't been passed to our account yet. We got the information we requested from you yesterday and have forwarded that to our bank so they can search.

One thing I noticed from the information you sent is that it looks like you didn't send the deposit in EUR. We highly recommend converting to EUR before depositing. While non EUR deposits will get converted to EUR, this conversion step just creates the possibility for delays and routing problems. I suspect the conversion was being done at the intermediary bank, and that may be why it was held up there. I know that this is hindsight that doesn't help in the moment, but it's still worth mentioning. This point about conversion is mentioned in our FAQ, but I think it should be made more prominent, say on the deposit page.

Even if the conversion held it up, you should have it by now and we'll do everything we can to resolve the issue. 

The address where i've sent my 0.25 bitcoin to saturday night: 12XaFVJQ4xZ17dRHaFaMGKTmDAk8FnXL3z

Still not appeared on my funds. The address is about to expire in 21 hours on my account.

This really is a big shame. I created my account last saturday and except the forum posts on the subject it just seems my 0.25 bitcoin is vanished. The address still shows up. It seems like Kraken tries to hide their errors/mistakes. What else will go wrong if we continue to use Kraken? To me it seems like this picture of the dictator saying everything is OK.

@Dargo: Please take a look at request #18835. I'm actually tired of looking at the Kraken support page, this forum and the Kraken Twitter page every hour or so to see if and so, when my 0.25 bitcoin will be recovered.

I see - different banks seem to have different ideas about what is needed. Our bank wants more than the field 20 reference. They want to know the name on the sending account, the amount, bank name, BIC code, your account IBAN, the date it was sent, and whether it was a wire or SEPA. If you can't get a deposit receipt, it would help us if you send that info in your ticket.