i was following up the matches live which at the end I lost it according to my prediction.
If you lost the bet then why would the casino intentionally delete your bet if at the end they benefit from your bet?
Something I can not tell about the technical factor and because I lost it is why I don't want to go too further like to fight the company for cheating exhibition.
Have you tried to reach their support and ask if they can try to retrieve your history?
Yes I reached with the customer service center few hours ago and I was asked to provide details of the bet which I did, but the service attendant insists that a date the bet was placed must be compulsory which I can not recall because it was a feature game which I believe was around 2nd week of April which the game was played on the 29th and 30th on a single ticket.
In conclusion to the communication with the customer service is that they could not find a bet as described based on my provided informations and until I provide the date is when they can serve me better following my request/complains.
However, I will take it an ease but will thrive on recalling what date it was because I am sure I placed the bet but less worried because I already lost the bet.
Logical reason, you thought you placed the bet while you haven't placed the bet
To an extend your logical reasoning may be indeed considerable because such could be a possible incident but not on this one which I am sure of.
I could remember showing my friend the game that day after placing the bet and he was shocked to see the amount I used to wager the game.
If the system also rejected the proceeding of the bet, the decline should had reflected to my account balance because I emptied my wallet that day and then refilled again to play other games.
I will keep surely get to the bottom of this because I would not want to experience this at my winning.
Probably I will consult that my friend if he can remember the date we discussed about the bet.