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Board Scam Accusations
Re: metaspins casino scammed me with amount more that 180 000 usdt
by
Metaspins.com
on 03/07/2024, 15:06:54 UTC
Of course, I have already contacted lawyers. When something becomes clear, I will post it here. the amount is very large
Keep us posted regarding the lawyer you contacted.

Why does a hi stake player need a second account? this is nonsense Smiley that’s why he can’t explain anything. Before this, for this reason, they were no longer withdrawn to me. but you haven't read all this. or you have some difficulties in perception.
There is no difficulty in perception. This post from Metaspins.com seems fairly conclusive. The stance they have chosen to take means they are citing your breach of rules for all of your accounts being banned. They have no intention of letting you withdraw any funds that were won as a result of breaching the terms and conditions therefore your options are limited and none would probably help you receive any funds.

On the other side, it's worth noting that OP was previously locked from withdrawals for the very same accusation he currently have right now, and that limitation was temporarily "revoked" once he lost a lot. They let him play and withdraw instead of verifying their findings, for a while, only to have that situation reemerged [this time his entire account got locked] when he once again tries to withdraw big.

So, I think it's only fair to consider that the casino also plays a dirty hand here. Since they can still be online from the last time I tried to get it clarified, I don't think they have any intention to straighten it. And I tend to think the reluctance was due to that the situation is true.

I am not saying OP is not wrong here, the casino's finding might be true, that OP had multi-acc, but that doesn't justify their action to lock withdrawal feature so the player can lose big, unlock it once the balance drained, and re-block them when he tries to made another big withdrawal.

I am leaving a negative tag for this, as it is a trait that's very detrimental for a casino and it exposes the community to a risk.

Metaspin's.com, feel free to pop back whenever you're ready to give plausible explanation.

Hi again,

We have not previously accused this customer of having multiple accounts, nor have we reopened an account after determining such a breach of our terms and conditions. We do not close accounts without reason, nor do we reinstate accounts once it has been established that multiple accounts were created in violation of our policies.

While we have investigated this customer's gameplay several times following significant wins, resulting in withholding withdrawals during these reviews, we would like to emphasize that this is a standard procedure. Once such gameplay checks with providers have been completed, we have promptly paid out all previous significant winnings. As previously stated, all communication regarding past withdrawals has been promptly and transparently conveyed to the customer via email or in LiveChat.

It was recently that we discovered and can prove that this customer has multiple accounts, which constitutes a breach of our terms and conditions. Consequently, the account has been disabled.

We hope this clarifies any questions you may have regarding the situation.
Post
Topic
Board Scam Accusations
Re: metaspins casino scammed me with amount more that 180 000 usdt
by
Metaspins.com
on 28/06/2024, 17:43:25 UTC
Hi holydarkness,

To maintain the integrity of our processes and prevent the occurrence of multiple accounts associated with the same user, we cannot fully disclose our methods publicly. However, we can confirm that, in addition to our Know Your Customer (KYC) procedures, we employ various measures and multiple software solutions. This was applicable in this particular situation.

Kind Regards,
Metaspins Customer Experience Team

Yeah, I'm fully aware of it, that you can't disclose your detection method to avoid future abuses. Fortunately, that's not what I asked. I simply asked if it's true that OP was previously accused of multi-acc, which the allegation never got addressed or defended, it simply disappear. And if the answer is yes, then why?

The account has been closed for a valid reason, and we have informed the customer about this decision. We believe everything has been addressed, so no further discussion is needed.
Post
Topic
Board Scam Accusations
Re: metaspins casino scammed me with amount more that 180 000 usdt
by
Metaspins.com
on 28/06/2024, 15:50:04 UTC
this casino does not ask for kyc, so that later these accounts can be “linked” to other people and their honest winnings can be stolen. We are talking about money that belongs to people. players play slots risking their money. and if they win, they are told that they have some kind of multi-accounts.

And moving back to this topic, Metaspins.com, can you please clarify why OP previously got his withdrawal locked for multi-acc allegation, then it's gone by itself without OP having to do KYC and/or to explain themselves about it?
[/quote]


Hi holydarkness,

To maintain the integrity of our processes and prevent the occurrence of multiple accounts associated with the same user, we cannot fully disclose our methods publicly. However, we can confirm that, in addition to our Know Your Customer (KYC) procedures, we employ various measures and multiple software solutions. This was applicable in this particular situation.

Kind Regards,
Metaspins Customer Experience Team
Post
Topic
Board Scam Accusations
Re: metaspins casino scammed me with amount more that 180 000 usdt
by
Metaspins.com
on 26/06/2024, 02:36:31 UTC
Hello, this casino metaspins scammed me with amounth more that 180 000 usdt.
They closed my account without any email or message.
And only when i tryied to come and play again, this moment I received message that account are disabled.
I player here and loosed a lot of money. Some week I was about -200k usd.
Now account closed and I do not know what to do.

I want to inform everyone that this casino are scammed.
I have same situation last year, when casino said that my account are related with someone other, but when i loosed balance aboutt 65000 usdt, they said that everything okay.
This time i put withdraw I do not loosed it. and now they want to steal this balance with some fake reason.




Dear aleks86,

At Metaspins, we greatly value the journey and experience of our customers, which is why we prioritize it above all else.
To ensure a fun, safe, fair and enjoyable environment for everyone, we diligently adhere to our Terms & Conditions.

Our fraud detection team identified multiple accounts associated with your account, constituting a direct violation of our terms and conditions, particularly sections 8.1, 10.3.1, and 10.1.3. Furthermore, your engagement in bonus promotions across all linked accounts has contravened our policies.

Regrettably, due to these breaches, we are compelled to terminate your accounts and withhold any associated winnings.

Lastly we would like to emphasize that, as a loyal customer, you have previously received prompt payouts for all your previous winnings.

We trust this clarification provides insight into the circumstances at hand.

Sincerely,
Metaspins Customer Experience Team
Post
Topic
Board Gambling
Re: Metaspins.com - Crypto casino - 100% Up To 1 Bitcoin On Your First Deposit
by
Metaspins.com
on 10/04/2023, 15:09:12 UTC
This is the first time I will visit the Metaspin website and I like what I saw, after promoting sherbet for some time I have grown to like spin game on the platform, I will like to give Metaspin a try but I think it's wise to ask if KYC requirement is available on Metaspin platform too, I don't have anything against KYC but I will like to know and prepare myself for what may happen, the sudden surprise of requirement thus days has been shocking so far.

Great to hear you're considering joining the Metaspins family.

KYC depends on a variety of factors so always best to check with our Customer Experience agents over at Metaspins.com on our live support.

It is possible that we may require KYC at some point, so it's best to find out for your certain situation if we may require it or not.
Post
Topic
Board Gambling
Re: Metaspins.com - Crypto casino - 100% Up To 1 Bitcoin On Your First Deposit
by
Metaspins.com
on 06/04/2023, 08:20:56 UTC
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Join our Metamemers promo and simply predict what the price of $69 worth of DOGE coin purchased on 05/04 will be on the 21/04.

The first prediction is free for all depositing customers and if you bet at least 100 USD each other day, you can make a new prediction.

What are you waiting for, you’ve got this! #getpredicting


Post
Topic
Board Gambling
Re: Metaspins.com - Crypto casino - 100% Up To 1 Bitcoin On Your First Deposit
by
Metaspins.com
on 18/03/2023, 15:52:24 UTC
More crypto prizes drop this weekend!

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Post
Topic
Board Scam Accusations
Re: Metaspins.com Scam Site Dont put your BTC There!!!!! NOT pay 9500 USD winnings
by
Metaspins.com
on 17/03/2023, 08:44:19 UTC
So far all the complaints on third party websites have been reviewed and closed, and it is clear that the decision we have taken is fair and legit

https://www.casinomeister.com/casino-complaints/summary-2023/#march
https://casino.guru/metaspins-casino-the-player-s-account-got-blocked
Post
Topic
Board Scam Accusations
Re: ✅Metaspins.com SCAM✅ Site Dont put your BTC There!! NOT pay 9500 USD winnings
by
Metaspins.com
on 16/03/2023, 17:56:27 UTC
Thanks to the cooperation with the Websites owners we have one more confirmation, that our decision is 100% legit and honest:

https://www.casinomeister.com/forums/threads/metaspins-not-paying-out-9500-in-winnings.99358/
Post
Topic
Board Gambling
Re: Metaspins.com - Crypto casino - 100% Up To 1 Bitcoin On Your First Deposit
by
Metaspins.com
on 16/03/2023, 16:41:23 UTC
DRUMROLL, PLEASE!  Wink

We're excited to announce the launch of MetaLotto - the first ever crypto lottery at Metaspins!

Get ready to win big with a $20,000 max prize. Draws happen daily at 00:00 UTC.
Claim your free ticket with every deposit you make or buy them from our dedicated MetaLotto page here: MetaLotto.

You can even win more than one prize in the same draw!

Get in on the action now and experience the thrill of this provably fair Lottery Game!

Post
Topic
Board Gambling
Re: Metaspins.com - Crypto casino - 100% Up To 1 Bitcoin On Your First Deposit
by
Metaspins.com
on 10/03/2023, 16:24:04 UTC
Looking for some games to play this weekend? Why not try some of our favorites from Yggdrasil gaming?

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There's really no reason to not get spinning on these games, there are limited drops available so make sure to take advantage of them.


Post
Topic
Board Scam Accusations
Re: Metaspins.com Scam Site Dont put your BTC There!!!!! NOT pay 9500 USD winnings
by
Metaspins.com
on 10/03/2023, 15:58:02 UTC
We thank you for raising your concerns here. Unfortunately, due to security reasons we cannot disclose our internal operational processes to identify fraud, however we work closely with community representatives and provide them with relevant information regarding claims. Here you can see the results of our collaboration:

https://lcb.org/onlinecasinobonusforum/player-complaints/metaspins-casino-not-pay-9500-usd-winnings
Post
Topic
Board Scam Accusations
Re: ✅Metaspins.com SCAM✅ Site Dont put your BTC There!! NOT pay 9500 USD winnings
by
Metaspins.com
on 10/03/2023, 15:57:37 UTC
We thank you for raising your concerns here. Unfortunately, due to security reasons we cannot disclose our internal operational processes to identify fraud, however we work closely with community representatives and provide them with relevant information regarding claims. Here you can see the results of our collaboration:

https://lcb.org/onlinecasinobonusforum/player-complaints/metaspins-casino-not-pay-9500-usd-winnings
Post
Topic
Board Gambling
Merits 1 from 1 user
Re: Metaspins.com - Crypto casino - 100% Up To 1 Bitcoin On Your First Deposit
by
Metaspins.com
on 10/03/2023, 15:56:57 UTC
⭐ Merited by efialtis (1)


Dear Metaspins casino representative

Please follow the link and provide evidence in Scam Accusations thread I created - https://bitcointalk.org/index.php?topic=5444025.0
There is a question of transparency on Metaspins on this thread I also support the two legendary members of Bitcointalk in providing more information about the ban, although you have a system to protect at least a third party mediation is good to provide the complainant the evidence for the break of your TOS to satisfy the complainant and the community as well.

We thank you for raising your concerns here. Unfortunately, due to security reasons we cannot disclose our internal operational processes to identify fraud, however we work closely with community representatives and provide them with relevant information regarding claims. Here you can see the results of our collaboration:

https://lcb.org/onlinecasinobonusforum/player-complaints/metaspins-casino-not-pay-9500-usd-winnings
Post
Topic
Board Scam Accusations
Re: ✅Metaspins.com SCAM✅ Site Dont put your BTC There!! NOT pay 9500 USD winnings
by
Metaspins.com
on 09/03/2023, 08:12:52 UTC
What happened::
This is my first experience with crypto casino. I live in Riga, Latvia.
7 March 2023 in the morning 11 AM local time made deposit 420 USD (0.0189 BTC). Metaspins casino has 7.9 rating on casino guru, I thought it is established, growing and honest casino. I received 100% welcome bonus and played Nolimit City video slots. I played with a 5 USD bet accordning to welcome bonus terms and conditions. Suddenly I received a huge winning and my balance become approximately 9000 USD. I completed wagering requirements and made a withdrawal request 9500 USD (0.43 BTC) it was late evening 11 PM local time.

After about 5 minutes I received email with title KYC and my withdrawal request was canceled. I followed link in email and made picture of my Passport and Selfie. Process went very fast. My KYC was verified successfully.

I put withdrawal request again and after 10 minutes I received email quote

"We are contacting you on behalf of our Fraud team.

We have now closed your account related to this email address: *****@gmail.com, due to breach of our Terms and Conditions 8.1: Only one account per person, household, IP address and computer device is allowed. Creating multiple user accounts may result in termination of the accounts and suspending of all payouts.
Your withdrawal has been cancelled and your Balance confiscated."

I have never registered in Metaspins Casino before. I never used any VPN software. I played at home with my local internet service provider SIA BITE.

I attach screenshot of my withdrawal request and emails I received from Metaspins Casino.

Scammers Profile Link:
https://bitcointalk.org/index.php?action=profile;u=3492151

Reference Link:
https://bitcointalk.org/index.php?topic=5416178

Amount Scammed: 0.43 BTC/$9500.00

Payment Method: Bitcoins

Proof of Payment:
https://blockchair.com/bitcoin/address/bc1qfdfmy5j2zjzz5ul4qkun0fjkrwn5fvpr2dup2t

Screenshots:






Additional Notes: I advise you to not deposit to Metaspins.com casino until this dispute is resolved.


Hi BubblyHorseaffa,

Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players.

In order to achieve that our dedicated teams are working 24/7 to bring positivity, excitement, and entertainment into people's lives.

However, not everyone is registering with us to experience everything that we have to offer and try to defraud the project in various ways. By following our Terms and Conditions we have zero tolerance for such behavior.

As per our internal procedures and findings, your account was confirmed to participate in a multi-accounting and bonus abuse, which has triggered all relevant sets of procedures.

Unfortunately, due to all the gathered evidence, your accounts were disabled and fraudulent winnings were removed.

If in the future there will be more accounts created on your behalf they will be disabled upon earliest detection.

The decision is final and there will be no further communication regarding this case.
We appreciate your time and understanding regarding this matter.

Cheers,
Metaspins Customer Experience Team
Post
Topic
Board Gambling
Re: Metaspins.com Scam Site Dont put your BTC There!!!!! NOT pay 9500 USD winnings
by
Metaspins.com
on 09/03/2023, 08:01:17 UTC
Bitcointalk members please be aware of Metaspins crypto SCAM casino !!!

7 March 2023 in the morning made deposit 420 USD (0.0189 BTC). Metaspins casino has 7.9 rating on casino guru, I thought it is established, growing and honest casino. I received 100% welcome bonus and played Nolimit City video slots. I played with a 5 USD bet accordning to welcome bonus terms and conditions. Suddenly I received a huge winning and my balance become approximately 9000 USD. I completed wagering requirements and made a withdrawal request 9500 USD (0.43 BTC).

After about 5 minutes I received email with title KYC and my withdrawal request was canceled. I followed link in email and made picture of my Passport and Selfie. Process went very fast.

I put withdrawal request again and after 10 minutes I received email quote

"We are contacting you on behalf of our Fraud team.

We have now closed your account related to this email address: *****@gmail.com, due to breach of our Terms and Conditions 8.1: Only one account per person, household, IP address and computer device is allowed. Creating multiple user accounts may result in termination of the accounts and suspending of all payouts.
Your withdrawal has been cancelled and your Balance confiscated."

I know this is NOT true , because Metaspins casino credit welcome bonus automatically. This means that Metaspins casino computer automatically checks IP address, computer device, person and household and credit welcome bonus to account.

If I breached one of these I would never receive welcome bonus.

This means Metaspins casino is SCAM company and not paying winnings to players.

My Metaspins Casino username is BubblyHorseaffa

I attach screenshot of my withdrawal request and emails I received from Metaspins Casino.








This topic is made to WARN people - don't make any deposit to Metaspins.com. Metaspins casino don't withdraw any winnings.


Hi BubblyHorseaffa,

Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players.

In order to achieve that our dedicated teams are working 24/7 to bring positivity, excitement, and entertainment into people's lives.

However, not everyone is registering with us to experience everything that we have to offer and try to defraud the project in various ways. By following our Terms and Conditions we have zero tolerance for such behavior.

As per our internal procedures and findings, your account was confirmed to participate in a multi-accounting and bonus abuse, which has triggered all relevant sets of procedures.

Unfortunately, due to all the gathered evidence, your accounts were disabled and fraudulent winnings were removed.

If in the future there will be more accounts created on your behalf they will be disabled upon earliest detection.

The decision is final and there will be no further communication regarding this case.
We appreciate your time and understanding regarding this matter.

Cheers,
Metaspins Customer Experience Team
Post
Topic
Board Gambling
Re: Metaspins.com - Crypto casino - 100% Up To 1 Bitcoin On Your First Deposit
by
Metaspins.com
on 09/03/2023, 07:58:46 UTC
My honest experience with Metaspins.com casino  Sad

7 March 2023 in the morning made deposit 420 USD (0.0189 BTC). Metaspins casino has 7.9 rating on casino guru, I thought it is established, growing and honest casino. I received 100% welcome bonus and played Nolimit City video slots. I played with a 5 USD bet accordning to welcome bonus terms and conditions. Suddenly I received a huge winning and my balance become approximately 9000 USD. I completed wagering requirements and made a withdrawal request 9500 USD (0.43 BTC).

After about 5 minutes I received email with title KYC and my withdrawal request was canceled. I followed link in email and made picture of my Passport and Selfie. Process went very fast.

I put withdrawal request again and after 10 minutes I received email quote

"We are contacting you on behalf of our Fraud team.

We have now closed your account related to this email address: *****@gmail.com, due to breach of our Terms and Conditions 8.1: Only one account per person, household, IP address and computer device is allowed. Creating multiple user accounts may result in termination of the accounts and suspending of all payouts.
Your withdrawal has been cancelled and your Balance confiscated."

I know this is NOT true , because Metaspins casino credit welcome bonus automatically. This means that Metaspins casino computer automatically checks IP address, computer device, person and household and credit welcome bonus to account.

If I breached one of these I would never receive welcome bonus.

This means Metaspins casino is SCAM company and not paying winnings to players.

My Metaspins Casino username is BubblyHorseaffa

I attach screenshot of my withdrawal request and emails I received from Metaspins Casino please follow links below:









Hi BubblyHorseaffa,

Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players.

In order to achieve that our dedicated teams are working 24/7 to bring positivity, excitement, and entertainment into people's lives.

However, not everyone is registering with us to experience everything that we have to offer and try to defraud the project in various ways. By following our Terms and Conditions we have zero tolerance for such behavior.

As per our internal procedures and findings, your account was confirmed to participate in a multi-accounting and bonus abuse, which has triggered all relevant sets of procedures.

Unfortunately, due to all the gathered evidence, your accounts were disabled and fraudulent winnings were removed.

If in the future there will be more accounts created on your behalf they will be disabled upon earliest detection.

The decision is final and there will be no further communication regarding this case.
We appreciate your time and understanding regarding this matter.

Cheers,
Metaspins Customer Experience Team
Post
Topic
Board Gambling
Re: Metaspins.com - Crypto casino - 100% Up To 1 Bitcoin On Your First Deposit
by
Metaspins.com
on 01/03/2023, 10:43:03 UTC
Are you ready to continue your pursuit for more metadrops?

Of course you are, cause we're giving away $50 to FIVE lucky winners each who will participate in our latest giveaway.

To enter, please follow the steps on the link below:

https://bit.ly/3IWMFUT

It's that simple! The giveaway ends in 10 days so, good luck Metaspinners!  Smiley

Post
Topic
Board Gambling
Re: Metaspins.com - Crypto casino - 100% Up To 1 Bitcoin On Your First Deposit
by
Metaspins.com
on 01/03/2023, 10:31:50 UTC
I have just published my honest Metaspins review!

This casino has received a 4.1 out of 5 rating from me.



🤜 You can check it here 🤛

This is nice of you, and scoring 4.1 ✳️, mettaspin is placed as a reputable and high-touch casino that meets up with current gambling market demand and increases revenue and development,  this is indeed a great milestone for the team who have worked continuously to bring the best platform to gamble on.

-I am quite sure that metaspins will in the future be rated like stake.com and all the other reputable and popular casinos.
They get a pretty good score in many parts only on bonuses and promotions the rating is not very good as well as about KYC, because KYC has always been something that many gamblers don't like but one that is almost impossible to ignore in these times, the review from this review website is quite trustworthy because as far as I know he did a review with first do the test and play with money

This is nice of you, and scoring 4.1 ✳️, mettaspin is placed as a reputable and high-touch casino that meets up with current gambling market demand and increases revenue and development,  this is indeed a great milestone for the team who have worked continuously to bring the best platform to gamble on.

-I am quite sure that metaspins will in the future be rated like stake.com and all the other reputable and popular casinos.
They get a pretty good score in many parts only on bonuses and promotions the rating is not very good as well as about KYC, because KYC has always been something that many gamblers don't like but one that is almost impossible to ignore in these times, the review from this review website is quite trustworthy because as far as I know he did a review with first do the test and play with money
As a gambler to be honest I don't really like KYC either, but besides that there are other sides that have a positive impact on KYC requests, for example preventing money laundering or player fraud, I also often read reviews there to play at several casinos but usually the most what I noticed is the Speed Of Withdrawals score especially automatically it will make me more comfortable playing there, I think metaspins really deserves a high score from this review website


We're blown away. This is a wonderful review @GamblingBro!

Thank you so much for taking the time to go through our platform so thoroughly. There's a lot to digest in what you've written.

We take these kinds of things to heart and while some things can't be changed, we know there will always be room for us to improve.

Hang around a little and see what we become, we can guarantee you won't be disappointed. We'll get that 5/5 for sure  Wink

To everyone else who replied, thank you as well! Reviews and opinions like yours are what help us improve and grow!  Smiley
Post
Topic
Board Gambling
Merits 1 from 1 user
Re: Metaspins.com - Crypto casino - 100% Up To 1 Bitcoin On Your First Deposit
by
Metaspins.com
on 10/02/2023, 18:03:21 UTC
⭐ Merited by Hhampuz (1)
We're happy to announce the first of many Social Media giveaways!

We'd love it if you could help us grow our internet presence.

To help persuade you that it's a good idea, you stand the chance to win $50 if you simply click the link below and follow the steps.

https://bit.ly/40MKtY8 

Much love! Metaspins.