Any player with a dispute can choose any mediator they want. As far as this player, the matter is closed. He doesnt get to hop from mediator to mediator hoping he finds one that rules in his favor. We spent a month working with this mediator, including countless hours spent researching and providing documentation of his fraud. If he didn't trust this mediator, he shouldve went with someone else. Obviously he wasnt going to choose askgamblers, as they ruled against him previously, as well. These mediators do not make it easy on us. They exist to advocate for players. In this case, we had ample evidence to show abuse. If we didn't, the account wouldnt have been shut down, to begin with. This matter is closed.

This player has been found guilty of arbitrage betting at Playbetr in the past, at which time the account was paid and closed. He created a second account to arbitrage bet, at which time he was informed that he was in violation of terms. He chose a mediator. We went back and forth with the mediator for weeks, as did the player. The mediator made a decision. Guilty players exist. We have very few complaints, and the ones we do are always addressed immediately and resolved. Had the mediator decided we should pay the player, we would have. The player, who is well known throughout the industry as being abusive. We have no need to comment further on this matter, as it has already been resolved. The OP not being willing to accept the results of the mediator he chose is not our issue.

As it is unlikely the player will return to update with the results of the mediation, we would like to do so at this time:
https://thepogg.com/complaint/playbetr-non-payment/

This player has cost us 10s of thousands of dollars, both in the research done to confirm that he was 100% guilty of abuse, to the many hours spent working with the mediator, to the defamation he has posted about us on no less than 25 additional forums. Interestingly enough, this same player lost a nearly identical mediation at askgamblers around the same time period.
https://www.askgamblers.com/casino-complaints/rolletto-casino-rolletto-scamming-me-for-14000

We, and the other reputable casino/sportsbooks, take no joy in withholding an abusive player's funds. It nearly always costs us more to do so than it would have to pay the player and ban him. This is a rare necessity in order to keep the industry alive and thriving. Over 99% of players are legitimate and our primary focus is on providing them exceptional support, fast withdrawals and innovative promotions. All winners who are not intentionally breaking the rules, in attempt to harm the site, are paid without issue, in minutes. Thanks and best of luck to all!

You never got paid because you lost multiple mediations.
We see you deleted your link to ThePogg
Don't worry, we found it for you
https://thepogg.com/complaint/playbetr-closed-account/

Excellent question. We can confirm that the region was blocked prior to that s post, however if the post is correct, the terms were clearly not updated at the time of that post. That said, they were updated WELL before the player returned in November 2022, as shown in this post.
https://bitcointalk.org/index.php?topic=5100533.msg55171287#msg55171287

Again, he would not have been able to place bets, had he not hidden his location, and this never would have been an issue.

Russia has been not been a permitted region since 2018. This is in our terms of service, and had he attempted to place bets without hiding his location, he would not have been permitted. If he snuck by our KYC team in 2019, it does not mean that play from within Russia was permitted then and certainly does not mean that it is permitted now. His account was not on our radar until recently, because he had a nearly 3 year gap without play until he returned on 23 Nov.

This player's most recent deposit was returned on 13 Dec
https://www.blockchain.com/explorer/transactions/btc/5bb0f91443671a91e6b481d05c2e12550d801c3fc3660d84cb9792555deb0808

We do not refund previously lost deposits, which is standard procedure among all operators, and the recommended action of all mediators. The reason for this is if losses were returned, any player who lost could just come back and break a rule to get their losses back. Additionally, the player was up over 3 BTC from his play in 2019, so he should consider himself fortunate to have received anything back, as we had no obligation to do so.

Russia has been not been a permitted region since 2018. This is in our terms of service, and had he attempted to place bets without hiding his location, he would not have been permitted. If he snuck by our KYC team in 2019, it does not mean that play from within Russia was permitted then and certainly does not mean that it is permitted now. His account was not on our radar until recently, because he had a nearly 3 year gap without play until he returned on 23 Nov.

This player's most recent deposit was returned on 13 Dec
https://www.blockchain.com/explorer/transactions/btc/5bb0f91443671a91e6b481d05c2e12550d801c3fc3660d84cb9792555deb0808

We do not refund previously lost deposits, which is standard procedure among all operators, and the recommended action of all mediators. The reason for this is if losses were returned, than any player who lost could just come back and break a rule to get their losses back. Additionally, the player was up over 3 BTC from his play in 2019, so really we did not even need to return this deposit, as all of his play was in violation of our terms of service.

Russia has been not been a permitted region since 2018. This is in our terms of service, and had he attempted to place bets without hiding his location, he would not have been permitted. If he passed KYC in 2019, it is because the KYC was with regard multi-accounting, not location. We do allow players with Russian passports to play, as long as they are not within the borders of Russia or any other restricted regions. Perhaps this should have set off a red flag with the security team member who reviewed the KYC at the time, but apparently it did not. However, him sneaking by us in 2019 does not mean that play from within Russia was permitted then and certainly does not mean that it is permitted now.

This player's most recent deposit was returned on 13 Dec
https://www.blockchain.com/explorer/transactions/btc/5bb0f91443671a91e6b481d05c2e12550d801c3fc3660d84cb9792555deb0808

We do not refund previously lost deposits, which is standard procedure among all operators, and the recommended action of all mediators. The reason for this is if losses were returned, than any player who lost could just come back and break a rule to get their losses back. Additionally, the player was up over 3 BTC from his play in 2019, so really we did not even need to return this deposit, as all of his play was in violation of our terms of service.

Russia has been not been a permitted region since 2018. This is in our terms of service, and had he attempted to place bets without hiding his location, he would not have been permitted. If he passed KYC in 2019, it is because the KYC was with regard multi-accounting, not location. We do allow players with Russian passports to play, as long as they are not within the borders of Russia or any other restricted regions. Perhaps this should have set off a red flag with the security team member who reviewed the KYC at the time, but apparently it did not. However, him sneaking by us in 2019 does not mean that play from within Russia was permitted then and certainly does not mean that it is permitted now.

This player's deposit was returned on 13 Dec
https://www.blockchain.com/explorer/transactions/btc/5bb0f91443671a91e6b481d05c2e12550d801c3fc3660d84cb9792555deb0808

Russia has been not been a permitted region since 2018. This is in our terms of service, and had he attempted to place bets without hiding his location, he would not have been permitted. If he passed KYC in 2019, it is because the KYC was with regard multi-accounting, not location. We do allow players with Russian passports to play, as long as they are not within the borders of Russia or any other restricted regions. Perhaps this should have set off a red flag with the security team member who reviewed the KYC at the time, but apparently it did not. However, him sneaking by us in 2019 does not mean that play from within Russia was permitted then and certainly does not mean that it is permitted now.

And before anyone says that maybe we let him play in 2019 because he was losing then and we didn't close the account until he started winning, it should be noted that he was always winning. He was always winning because he was using banned Russian forking scanners to find and place arbitrage bets. We did not have the technology to detect this then, but we do now, as does nearly every sportsbook. His account did not raise any additional suspicion until now, as he had a nearly 3 year gap without play until 23 Nov.

This player's deposit was returned on 13 Dec
https://www.blockchain.com/explorer/transactions/btc/5bb0f91443671a91e6b481d05c2e12550d801c3fc3660d84cb9792555deb0808

Normally, this is where the OP stops talking and the operatot lets the thread die, happy that people have directed their onto a new accusation. In this case, the need to improve the sports betting industry by exposing cheaters is too important. Let's recall that in our last comment, we provided multiple evidences that he had lied about us not responding to his complaints to various mediators, with us replying to all, each of who was not willing to take his case.
https://bitcointalk.org/index.php?topic=5414949.msg61291781#msg61291781

His comment after, was this:
https://loyce.club/archive/posts/6130/61302162.html

One is a link to Casino.guru where he claims we did not respond, even though,  the link clearly shows that not only did we reply to them, we also showed them evidence of his previous claim with SBR.
The other is a link to a "complaint" at thepogg.com, as recommended by a troll on this post.
Here is the link he provided, as shown in the archive link
https://thepogg.com/complaint/playbetr-closed-account/
As you can see, that link goes to nothing, and it always has.
Troll, cicadasTR, has stated
Maybe he should rethink what he is talking about, because as you can see here, there is no complaint.
https://thepogg.com/casino-review/playbetr/#complaints
And as you can see here, OP has also removed his link to thepogg.com comment, meaning that either he lied about it or they took one look at his scammy accusation and rejected it without contact us.
https://bitcointalk.org/index.php?topic=5414949.msg61302162#msg61302162
https://imgur.com/a/vzzKyzh

Casino operators are no longer staying quiet or giving into extortion by cheaters trying to destroy our reputation. You may let it go, but we will not. We are encouraging all DT1 and DT2 members to please help legitimate casinos and sportsbooks thrive and offer anonymity to players by giving negative trust ratings to those who are proved as scanners, like the OP here. The less cheaters we have, the more time we have to improve and the less KYC we have to request. We appreciate the great community that  has provided and we look forward to many years of a thriving crypto network, including Betcoin.ag and more to come! If anyone ever has any questions or concerns, we are available any time via DM, chat or support ticket. Thanks and best of luck to all!