They are still not giving an update .
Im kinda losing hope
But still try to pay influencers to fuck them
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We fully understand the concerns raised and take such accusations very seriously. However, it is important to clarify the situation. Since May, we have received claims from multiple individuals regarding ownership of the same funds. Out of respect for all parties, we have carefully considered each claim and initiated the necessary verification procedures. To this day, none of the individuals who approached us have successfully completed the required KYC process to prove their rightful ownership.
We categorically deny any suggestion that our actions are intended to mislead or defraud. Our procedures are in place to ensure that funds are released only to the legitimate owner, in strict accordance with compliance standards and international regulations. While we understand the frustration that delays may cause, these measures exist to protect users and prevent misuse of funds.
We remain committed to resolving this matter fairly and transparently once rightful ownership has been confirmed. Until then, the transaction will remain suspended in line with our security and compliance obligations.
And we're always ready to cooperate. Our support team is always ready to communicate and sort everything out →
support@changenow.io /
compliance@changenow.ioI talked to the OP for a long time and he told me that he had provided you with the KYC verification documents many days ago, but even after receiving the KYC documents, you kept his funds on hold with an excuse.
The kind of discussion you are having about the ownership of the fund is a very weak excuse, this problem could have been solved very easily and much faster. But you are trying to make this issue seem more difficult, which seems to me to be a weak argument that will not be acceptable to the crypto community. If you are so interested in finding the owner of the funds, and you find the process so difficult, then why don't you just complete the exchange and send it to the destination address? Or you can return it to the source wallet, so that the original owner of the funds gets the funds back. Or is there an excuse there too?
This kind of excuse is actually ridiculous, when an exchange has bad intentions, they come up with this kind of excuse.
I would like to know from @Best_Change as a community member. Do they have any responsibility to fulfill when an exchange uses such excuses to hold crypto users' funds while they are listed on their platform? I think action must be taken to create a safe environment for crypto users and protect their reputation because this cannot continue, anyone can use any excuse to scam crypto users of their funds if this continues.