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Showing 20 of 23 results by Sling0
At the end of the day it is a business model casino owners are using to screw the player and provider. I would like to know the amount of revenue a casino is making by the confiscated player winnings per year. It should never be allowed to deposit and open an account if the casino really cared about which country you connected from. But it is allowed for the hope of players using the site, winning and not passing KYC. I mean come on thats what I/you would do. Players need the providers to hold the casino accountable so we can all weed out these scam and crooked casinos. Even the "reputable" ones.
Thanks for all the replies. I was assuming this was the case and also agree it has started to be more common in the last few years. I figured it would be good info for everyone to be aware of. I would question how it is even legally possible to have a gambler win at the casino and have the winnings confiscated by a middleman, but all countries probably different.
⭐ Merited by nutildah (2)
Just a question for some if you have the answers. I see sll the scam accusations towards the casinos for holding funding and/or blocking accounts on KYC failure. So is the casino keeping these funds that players are winning? And is this why there is such an up surge in the KYC bs everyone has been dealing with? Obviously the providers aren't aware of the scam accusations and KYC denials so safe to assume they are clueless on the payout? Now isn't the provider just as liable to pay the player their winnings as the host platforms?
Hello Sling0,
Is it possible for you to reach us via recovery@bcgame.com and describe your situation with the team? Lifting a self exclusion is not something we can do, but the team may have a solution.
[/quote
Hi Support, Anyway you can get an update on the status of this? I replied to the email immediately and filled all required information. Two weeks later I haven't heard anything from BCGame. Thanks,
Is it possible for you to reach us via recovery@bcgame.com and describe your situation with the team? Lifting a self exclusion is not something we can do, but the team may have a solution.
[/quote
Hi Support, Anyway you can get an update on the status of this? I replied to the email immediately and filled all required information. Two weeks later I haven't heard anything from BCGame. Thanks,
Hello Sling0,
Is it possible for you to reach us via recovery@bcgame.com and describe your situation with the team? Lifting a self exclusion is not something we can do, but the team may have a solution.
Thanks for the reply. I'll contact you now.Is it possible for you to reach us via recovery@bcgame.com and describe your situation with the team? Lifting a self exclusion is not something we can do, but the team may have a solution.
Absolutely my fault and take full accountability of the error. It just sucks because it was not the purpose of my self exclusion request.
That comes under "Service Discussion" - this section is for accusations of services where you feel you have been or being scammed. Hence topic should be moved to Service Discussion.Also next time try to make the title and the description of the opening post a bit more lucid and presentable. You dont have to write a high school essay but at least people should understand what you are trying to say, not feel like talking to some 8year old raging with a keyboard up their shoulders.
Feel free to move thread to SD and continue discussion there.
I think moving it to gambling board is more accurate as... well, it discuss about a gambling matter.
Thanks for the reply. Here's my uuid 4942018. I was trying to avoid the switching of casinos given my vip level but if the only option I'll have to deal with it.
Reached my contact. They said they're 99.99% sure they can't lift the self-exclusion [as it should], but they'll look if there's anything they can do about it. I'll let you know when I hear from them.
Your issue isn't clear for me. Had you requested for a 6 months self exclusion period? Or it has been applied automatically after 24 hour cooldown? Whatever the situation is, BCgame team won't change the self exclusion duration which has been applied on your account.
i guess that's the case. he wanted to exclude himself for 1 day, but picked 6 months by mistake?and only realized after the 24 hours cooldown was over, so he is now stuck with a 6 month self exclusion.
https://www.talkimg.com/images/2025/06/07/Udaol2.png
nothing you can do OP even if you get hold of bc.game support, you will just be wasting your time. just think of it as a vacation from gambling, and from the looks of it, you do needed it tbh.
Wow! I did not realize that so many people rage quit that there are actual policies on it!
Looks like this situation is covered perfectly.Actually, the situation is a little bit strange. Normally, even if you choose 6 months or whatever your account goes into the mentioned 24 hour cooldown, you also get an email for that. After the cooldown ends you get another email asking you to confirm your wish to self exclude for x amount of time. Maybe they changed it, I don't know. But that was the procedure when I self excluded around 4 months or so ago.
The one and only difference is, I also had this experience, when you want to self exclude permanently , basically asking to close your account, you will also get the cool down email, but there is no follow up and no possible reversion or anything. Once you made that decision it's final and can't be reversed, supposedly.
Umm... I don't think it'll be wise to help OP on this matter? It seems OP is a problematic gambler, and rage betting [well, he raged self-excluding, so...]. Me jumping in and try to convince my contact to lift the restriction is not only impossible due to the action itself will violate Responsible Gambling Act, but also have an adverse effect on OP's overall mental health.
OP, if you want to, though, I think I can help you get permanently self-excluded?
OP, if you want to, though, I think I can help you get permanently self-excluded?
Okay first of all not a problematic gambler my friend. I enjoy gambling as my favorite pastime. I own a home, cars, eggs, etc and put two kids through college so as far as self control I'm more then in control of my life. Now with that said, I've been a loyal player at BC for years and I've always use their self exclusion as a way to not chase a loss. I've used this option dozens of times in the last few years. I unfortunately was angry and didn't stop and read the new info on the updated process. I was under the impression I had the 24 hour email option to cancel my self exclusion. Absolutely my fault and take full accountability of the error. It just sucks because it was not the purpose of my self exclusion request.
I am still not sure if BC can lift the self-exclusion, regardless of the reasoning, they have a Responsible Gambling act to obey. But just shoot me your UID? I'll get my contact to look at it and maybe they can offer you some alternative like... allowing you to withdraw-only so you can play elsewhere with your funds while the countdown ticking.
how many times have you self excluded yourself and how long was the gap between your requested self exclusion? also, did they say what the ban is for? was it because of the frequent self exclusion or something else?
anyway, yeah, their live support is bad, that being said, @holydarkness might be able to help you sicne he has contact on BC.game.
anyway, yeah, their live support is bad, that being said, @holydarkness might be able to help you sicne he has contact on BC.game.
Umm... I don't think it'll be wise to help OP on this matter? It seems OP is a problematic gambler, and rage betting [well, he raged self-excluding, so...]. Me jumping in and try to convince my contact to lift the restriction is not only impossible due to the action itself will violate Responsible Gambling Act, but also have an adverse effect on OP's overall mental health.
OP, if you want to, though, I think I can help you get permanently self-excluded?
Okay first of all not a problematic gambler my friend. I enjoy gambling as my favorite pastime. I own a home, cars, eggs, etc and put two kids through college so as far as self control I'm more then in control of my life. Now with that said, I've been a loyal player at BC for years and I've always use their self exclusion as a way to not chase a loss. I've used this option dozens of times in the last few years. I unfortunately was angry and didn't stop and read the new info on the updated process. I was under the impression I had the 24 hour email option to cancel my self exclusion. Absolutely my fault and take full accountability of the error. It just sucks because it was not the purpose of my self exclusion request.
Okay so I made an error and rage self-excluded again to take a 24 hour break since I was getting robbed at the time. My bad I didn't read through the b.s. that they posted on the changes in self excluding and again just rage quit at the moment. I log back in after not seeing any email from them to cancel or confirm and now I'm banned from playing for 6 months. Can we not get 1 Mulligan BC? The live support is dead so unable to plead my case.
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Can anyone explain what the loss back requirements are now for BCGames? There was a calculation with 250 per 7days ot 30 days etc etc. There is a great post on this breakdown somewhere on this site. My issue is my VIP host or the new management and lack of clarity. I had 3500 deposited and 1500 withdrawn in 30 days. Why does this not allow for a loss back? 3 months with this host and received nothing so far. Any help appreciated!
Wait a little bit OP, are you doing this just to get your reward or you're being passionate about seeing a bug being reported, another thing I would have suggested is for you to go through their own announcement thread to make such a report there or directly to their representative, this is one of the advantage of having their announcement thread here for a discussion on their service, let's see maybe you could get some attention either, but I will employ that you remain less desperate about receiving a reward on it.
From the look of things, the ops are up to a system that is not clearly open to the general public, because to some extent it looks like ops have nothing to show for it and since the casino team themselves have paid no attention to the claim, that leads us to more curiosity as of what we can't expect from the ops claims, and judging from ops recent communication also I have lost trust in him and at some point, I feel he is just trying to create a fud around. So that we can't take him seriously on his claims of possible bugs in the BC games system and if he has anything he can come up with evidence as proof of his claim and then the whole community will clap for him for his noble act.
Kind of an ignorant reply in my opinion. I have created no FUD of any kind and even cleared stated I wasn't at all trashing BC Game. I have proof via screen recordings of the bug and how the bug allowed me to control the crash game. I proved to BC Game support staff via BC Game test server and can confirm as of now that the bug and how it was exploited has been fixed by BC Game because it is no longer exploitable. To be honest I've been monitoring the crash game since I reported the bug and I now see the game results showing more yellow crashes mixed in with red and green then prior weeks. Call it what you will but 2 days after I reported the bug seems crash is more stable. 🤔
I will continue to wait for BC support to reply to me if they wish and best case scenario get $ bounty or worst case a half hearted thanx. Can't post 15 minutes of screen recording anyway.
Wait a little bit OP, are you doing this just to get your reward or you're being passionate about seeing a bug being reported, another thing I would have suggested is for you to go through their own announcement thread to make such report there or directly to their representative, this is one of the advantage of having their announcement thread here for discussion on their service, let's see maybe you could get some attention either, but I will employ that you remain less desperate about receiving a reward on it.
Just an update on the whole thing. Never requested or demanded a bounty but I did expect a reply which never happened. So just updating my original post so nobody needs to guess anymore on it. But truly I do wonder the provable fair aspect of any of the crash games because of the script being controlled by a basic users device. Whats the odds of crash crashing three times in a row at 0.00? What are the odds of it crashing at the very same time a user hits "cashout" ten times in a row? How many times have you logged the game showing 0 of 2200 people when crash reaches 100? I'm not blasting BC Game at all even though I am disappointed that a simple thanks never happened after they fixed the problem. UPDATE.
So to date no reply from any staff at BC Game on the reported bug and support has no information on my reporting it or the help on showing them the bug on their test server. So if a bounty isn't listed on the site I would recommend not reporting it if you would expect a thank you. NOW FOR THE BUG:
I don't ever play crash because I always lose and imo it's a high roller game but for the hell of it played anyway. Some how and still don't know how I was able to get crash to attach to me device allowing me to crash the game whenever I hit the cashout button. This also allowed me to send the game to the moon believe it or not. (I have screen recording so please not interested in arguing). At 1st I thought it was a fluke and the game was crashing at the very same time I would hit the button and it wasn't a fluke. The errors would come across my screen script fail, etc, etc won't list them all. Had I been a hacker or less of a human being I would have exploited this for major profit but instead I immediately reported it. The next question I would have now is how provable fair are these games if I was able to control the outcome from my device? Thoughts?
So to date no reply from any staff at BC Game on the reported bug and support has no information on my reporting it or the help on showing them the bug on their test server. So if a bounty isn't listed on the site I would recommend not reporting it if you would expect a thank you. NOW FOR THE BUG:
I don't ever play crash because I always lose and imo it's a high roller game but for the hell of it played anyway. Some how and still don't know how I was able to get crash to attach to me device allowing me to crash the game whenever I hit the cashout button. This also allowed me to send the game to the moon believe it or not. (I have screen recording so please not interested in arguing). At 1st I thought it was a fluke and the game was crashing at the very same time I would hit the button and it wasn't a fluke. The errors would come across my screen script fail, etc, etc won't list them all. Had I been a hacker or less of a human being I would have exploited this for major profit but instead I immediately reported it. The next question I would have now is how provable fair are these games if I was able to control the outcome from my device? Thoughts?
usually you may report a bug and hope to get some short of reward for your white hat action on the matter. However that is strictly voluntary for the site, so no guarantee. Another way to go about it is try to reach a deal with the site, still risky unless you get a third party escrow into the matter. Ideally casinos should have a permanent bug-hunting programme altogether, but... no easy way for this despite looking quite obvious they should.
That is exactly what have been said by many mate that he should not expect payment instead it will be awarded voluntarily and since OP have not been online for 2 days now does it means he already accepted His faith here and forget about reporting ? or he had already have a deal and now keep the silence as he already received the payment.but better for him to return and share his thoughts and experience and then lock this thread to prevent from being spammed in long time as this will never end until he locked Him up.
How does someone go about reporting a bug to a casino a still hold casino accountable to pay a bounty?
So what have you decided? have you already report the bugs or at least ask the team or the support to what will be the prizes of your bug finding?in some event here in forum , there are some gambling sites that conduct bug finding campaign like Fortune hack before their re opening of campaign here , so how about this site that you are pointing , is there any plans from them to have their bug finding as well?
Yes I have reported it to the casino and also I'm assuming recreated it for them I'm assuming on a test server. I forwarded the error codes from my end that I was seeing while causing the error. I believe they are fixing it but I'm not sure. Not trying to cause issues so I haven't tried to recreate the problem until they update me on my support conversation. Still waiting for them to update me and also receive a thank you$? 🙄
How does someone go about reporting a bug to a casino a still hold casino accountable to pay a bounty?
Completely depends on what can be exploited from that said bug. Can a customer/player win more than he normally would(exploiting). In that case, the casino would pay bounty. If its a bug that lets casino earn more? I guess they'll just refund you the money wagered(individually) and maybe fix it. Customers would absolutely exploit it for profit if not already. I don't believe it's a bug that has been reported before because it would result in major loss. I have reported it to support and my host did say that I would "probably" be compensated depending the bug. I just hope that doing the right thing was the right move and they see the severity. Fingers crossed
In my opinion it's a substantial bug but again I'm not qualified or educated enough on it. But if I can exploit it then others would have fun. Very reputable casino with a large reach. I've contacted support and waiting. No bounty page on their site but for sure reputable so I hope they would compensate given the bug.
looking forward to what they have to say when you show them what bug you found, I am also curious about which casino you found this bug on and what issue/exploit the bug is causing(would you mind sharing what casino it is? you don't have to if you don't want to share the name of the casino). [/quote
BC Game. I messaged them on here yesterday but no response