Although I am personally against doing KYC (esp when it's completely unnecessary and for a crypto site), I kept that as an option as long as FJ was going to tell me in advance exactly how much I would earn exactly if I did KYC.

Why did they not tell me this information? Is that really too much to ask?

How is this is fair or ok to do when you ask for something as serious as KYC documents from someone? And then not telling them exactly what will happen afterwards?

So now you also reply to other people's DMs but not to my DM that I sent you a long time ago?

Why aren't you replying to my DMs huh?

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Bravo FortuneJack, well done! Really well done!

I hope you're satisfied now that you get to keep a huge chunk of my bitcoin in your own pocket after losing a bit bet to me - I'm sure you desperately need this money and now at least you won't starve yourself to death on the streets!

Congratulations on winning this case in your own deceitful way, and I hope you go to sleep and continue operating your shady site with pure joy and satisfaction after taking away people's winning bets!

P.S. To everyone reading this - I HIGHLY recommend you to NEVER to bet with FortuneJack ever again in your life, unless of course you're ok with risking losing your winnings or submitting KYC to these filthy criminals.

I am not going to be doing any KYC unless I know the exact amount I would receive if I decide to do it.

There's absolutely no way I'm sharing my personal information with you until you can at least tell me exactly what will happen afterward and how much I will be rewarded.

You need to have made your decision by now - so once again, what is the exact amount I will get if I go through KYC?

I need to know exactly what I would be getting myself into beforehand and make sure then don't make something else up & change your mind about giving me the wrong amount or nothing at all.

Tell me right now exactly how much I would receive if I do KYC and then I will decide if I want to do it or not.

I have done nothing wrong in this situation and have nothing to hide. I simply do not want to send extremely personal + confidential documents to FJ or any other online gambling site. This is why I chose to bet with a crypto betting site - to keep my identity private and avoid having to do KYC if I want to withdraw my money.

That's the whole point of using bitcoins and crypto and going against that is completely ironic and defeats the whole point of betting with bitcoin instead of fiat. Especially when 99% of users on their site arent asked to submit KYC if they want to make a withdrawal either.

In this situation I simply took advantage of odds that I thought were favorable to me at the time and that's it; but once again I did not think there were any clear favorites in that match and I'm surprised that my player dropped to less than 1.7 odds after a few hours.

It is not right or fair for them to force me to send them my personal information when it has nothing to do with this case and especially when I did nothing wrong or suspicious on my end.

You said the funds will be released but not exactly how much, a stake amount vs the winning amount is a very big difference - so which one will it be exactly? This is something I need to know in advance and is a very fair request.

I can promise you that I'm not involved in any kind of fraudulent activity and have done nothing wrong or suspicious in this situation. I'm just personally against doing KYC because it greatly exposes my privacy and I would prefer to keep my identity anonymous and not share it with a gambling site from overseas who I know nothing about. This is nothing personal against you - I'm just simply against doing KYC online in general with non-government organizations.

Most people may not care about sharing their personal information like that, but to me it is extremely important + confidential information that I am not comfortable sharing with you or any online crypto gambling site.

All I can say is that I'm in my 20s and that I'll only planning to use the winning amount to pay off my student debt & maybe also go on a trip with some friends.   

I would greatly appreciate it if you can respect my thoughts on this and honor my bet the usual way as you do with every other user on your site.

I'm not trying to talk about it, but it's not like I have a choice when I'm being forced to do it and they aren't willing to cooperate or solve this case in any other way at the moment.

Much like you, I just simply don't want to share my personal information to an online gambling site in an offshore destination, and it's exactly why I decided to sign up for a crypto bookie like FJ in the 1st place that's been around for many years. It goes against my personal values and puts me in an extremely vulnerable position.

Before I signed up, I heard many good things about them and that they don't require KYC when making withdrawals unless it is an extreme case or suspect something suspicious was done by the user (none of which is true in my situation), and they just confirmed it themselves on here as well.

But now they are flipping the script on me and going against their usual way of operating their business by treating me differently than other users + being extremely devious & disrespectful in how in their approach to solving this case. 

And thank you for bringing up that question towards the end as well - I've been trying to understand this myself for the last couple of days on why FJ can't make a decision right now regarding the exact amount I will receive regardless of whether I send them my personal information or not, as that shouldn't play a factor in their decision whatsoever.

Hopefully they respond to you about this part, because they just keep ignoring me every time I bring it up & ask them about it (as there is a big difference between 0.067 btc and 0.174 btc)

Maybe not, but that was a big factor in their decision or else they wouldn't have done that poll in the first place. And I was simply answering arallmuus' question about the results of the poll.

The only thing that has no point in this case is me submitting KYC; there's absolutely no reason for me to do that and it should have no impact on their final decision at all.

Why does it matter who I am or where I live for a simple situation like this?

I have done nothing suspicious and should not be forced to do KYC against my will when it's completely unecessary.

And let's just say that I AM someone very important in real life and will be more famous soon, which is a further reason why I am against doing KYC for something uncessary as this and don't want to reveal my identiy.

If FJ has any sense of respect, they would issue my winning amount the normal way without forcing me to do KYC. Especially as a crypto site and one who doesn't ask 99% of their users for KYC when they want to make a withdrawal.

If you really think they always follow the rules in their own policy, then why aren't they asking every single user who wants to withdraw their funds (esp much larger than my winning amount) to do KYC?

Because they clearly don't, so if they're not going to ask this for the majority of people or "follow" their rules - then they should not ask it from me either (esp when it was THEIR mistake to begin with that I'm now stuck in this shitty position).

And the results of the poll were ~50% of people thought I should win my bet in full, ~15% thought I should get my stake back, ~30% thought I should get back the 25% that they offered from the winning amount, and only ~15% thought they should not pay me anything.

Then after the results ended and they randomly brought up the need to do KYC, several community members here thought & agreed with me that it is completely uncessary, doesn't make any sense, and that they should pay me my winning amount the normal way as they should have a while ago without any KYC documents.

 

How am I trying to bend the rules by asking them to give me a legitimate + logical reason to do KYC (esp considering they don't ask 99% of users to do this despite it being in the "rules"), as well as the exact amount I would earn if I were to do it?

That is a very fair request and I have all the right to know this information in advance before I were to do something as serious as submit KYC.

Yet they still failed to answer my questions and aren't willing to cooperate with me despite that the majority of users here agree with me as well and also believe it doesn't make sense for me do do KYC in this situation.

But of course FJ doesn't give a crap and just does whatever they want for no reason just because it's "in the rules".

What a joke!

For the 100th time, I cannot make any decisions about KYC unless I know exactly how much I will receive if I were to do it.

What is your decision right now? You need to tell me this in advance, not after I submit all my personal & extremely confidential information.

You're clearly trying to bend the rules & cheat your way into forcing me to do something that is 100% unnecessary and is against my will + values.

You even admitted yourself that you almost never ask users to do KYC, but are forcing me to do it within some hours or else you shut down my account?

This is complete fucking bs and wrong on so many levels.

You know you are clearly in the wrong in this situation (as do most community members here), yet are trying to blame me for this and force me to submit KYC when I clearly did nothing wrong?

If you read my posts previously you'd know why I refuse to do KYC, it goes against my personal values and is a complete violation of my privacy.

Even more than that, it is completely unnecessary in this case and demanding it from me with a time limit is completely disrespectful and an absolute joke.

I signed up for a CRYPTO bookie like FJ for a reason - not to share my KYC if I ever want to withdraw my own fucking money that I win. And I heard from many people + they confirmed it themselves that they almost never ask their users to do KYC, so why pick on me and ask me to do it when this is a normal situation and is not different from any other bet?

I don't know ANYTHING behind who the heck FJ is or who is running it or how they would potentially plan to use this personal information for. Safe to say I do not trust them with my personal information; and giving it away puts me in an extremely vulnerable position that I never want to be in.

That's the whole point of using bitcoins & blockchain to make transactions between 2 parties in the first place - to exchange transactions online & to do it anonymously without any 3rd parties or having to share personal information or get permission from officials.

Funny how they call themselves a bitcoin cor crypto bookie yet ask for KYC for no valid reason, what a joke & irony this is!

You guys are a complete joke, I feel like we're speaking in Chinese right now.

You need to give me EXACT information on whether I will win my stake OR the full win amount. Which one is it going to be? You need to tell me this in advance before I were to do KYC, not after.

My personal information should have nothing to do with this decision for the amount I will receive.

I am definitely not going to do KYC until and unless I know exactly how much I will receive first.

This is honestly should be given to me in advance and is a very fair request.

And just because you're "eligible" to ask for KYC, doesn't mean you always do it as you claimed yourself or it is right or fair to do in this kind of situation as I explained to you many times by now.

But obviously you have brains of a chicken and don't seem to understand in a logical way anything I'm trying to say to you.

Do you even understand English well? Cuz it certainly doesn't look like it

Hello?!

Can you answer my question or not?

Why do you keep ignoring my questions or trying to hide important information from me?

Please show some more respect and answer my questions because I can make any decisions.

I kindly ask that you answer my previous questions first before I can make any decisions on whether I want to do KYC or not.

If I do, how much exactly would you reward me? The 0.067 BTC stake or the 0.167 BTC win? You need to tell me all these details in advance, and giving me only a 24-hour window without this information as well as answering my other questions is extremely disrespectful and unprofessional.

And once again, why can we not solve this case without the need for KYC?

How could I possibly cheat or do something against their rules when they themselves were the ones who put the player who I bet on at 2.6+ odds on their site for 2-3 hours?

Perhaps it was a mistake (although a universal one across all bookies), but the fact that they kept it open for such a long time without changing it is not my fault, is beyond my control, and has nothing to do with me.

And as I said before, I don't believe there was a clear favorite in this match because going in it was pretty even, I just decided to go with De Jong because he opened at better odds and that's it. But I'm surprised he dropped from 2.6 to <1.7 because even right now it doesn't make much sense to me why it happened.

It's just like any other bet and one that has many swings in odds before the start of the match.

And even if they know who I am or where I live, what difference will it make in their decision or matter at all? I don't see how it matters whether I live in Australia or Slovakia or Argentina or whether I am white, black, or what my background is.

I understand most people may not care so much about doing KYC, but I am a very private person who doesn't like to share my personal information with the public like that when it is unnecessary or can be easily avoided (esp to people/companies online I don't fully trust); and it is exactly why I signed up with FJ in the 1st place. I was told by many people they almost never ask for KYC (you can read many comments on that on this forum), and them being a crypto bookie felt like I never had to worry about doing KYC if I ever placed + won any bets.

Now it feels like the script has been flipped on me for no reason and although I understand they are officially allowed to ask for it at anytime, they rarely ever do it and it really does not make sense to do it in this situation either considering what happened.

#1 and 3 are not the same question.

In question #1, I am asking what do you need the KYC information for. You still haven't told me the reason behind it, all you said is that "we can ask it at any time in accordance to the rules" and that's it, but that's not a valid reason with any logical sense behind it.

So once again, what do you need this for exactly and why do you want to know this information so much? I really don't see any value that it will bring you for this kind of case.

And in question #3 I am asking how come you don't ask the majority of people on your site to do KYC, but ask me to do it? I am one of the few rare people who is being asked & forced to do it against my will, which I find extremely rude, disrespectful, and 100% unfair.

So I would like to know why I am one of the few rare people who is being forced to submit KYC when the majority of other users don't - there has to be a valid & logical reason/explanation for it and I would like to know what it is.

Because it is not fair that I'm 1 of the few people who is asked to do this when I have done nothing suspicious, and everyone else doesn't get asked for it. In that case, you should either ask everyone to do it or no one (unless you suspect something suspicious), but why pick on me & force me to share my personal + private information when I've done nothing wrong in this situation?

For #2:

There is a big difference between receiving the full winning amount or my betting stake back. Which one is it going to be? I need to know this in advance, BEFORE I were to do KYC if I decide to - not AFTER that.

You should have already made your decision by now, it should not be revealed after I would do KYC if I choose to do so. It should have no impact on your decision whatsoever because where I live is irrelevant to this situation.

And ultimately, I would like to know 1 very important thing:

Why can't we solve this case without the need for KYC? I am sure it can be done and would like to discuss how we can make it work so we are all satisfied and it's fair for everyone. I really wouldn't want this to end on a bitter feeling when we can come to a mutual conclusion that makes sense and we all agree to.

I am STILL waiting for you to answer my previous questions first before making any decisions.

Why do you keep ignoring it without giving me any clear explanations?

I want to know 3 things:

1. Why exactly you are asking me to do KYC? What is the reason for it and how exactly will this information be used?

2. Why are you asking me to do it when in 99% of cases like this (during regular sport matches) it is not being asked?

3. What will happen if I decide to do KYC afterward? What amount in winning will I earn exactly? Please don't tell me that this will be based on my personal KYC information, because it has nothing to do with it should not play any factor in your final decision.

I am waiting for you to respond to all these 3 questions before I can decide to do anything, so please reply back to me soon so I can let you know what I think and make a decision.

KYC only makes sense if there's a legitimate reason for it.

Why would they ask me to do KYC for no actual reason when the majority of people don't get asked to do this?

Do you really think this is right or fair in any way? Especially considering it is due to their own mistake I'm in this position right now?

It really shouldn't be an issue at all for them to cooperate with me on this case without me doing KYC, and it is not right for them to force me to do it for such a simple scenario that did not involve matching fixing, anything suspicious, odd manipulation, or anything of such sort. 

They also aren't willing to tell me exactly how much I will get if I were to do KYC, like seriously? They expect me to send them my personal info (which shouldn't play a role in their decision at all tbh) and not even tell me what will be the end result/outcome of that?

I mean cm'on! They at least gotta tell me everything I need to know about what's going to happen afterward in advance, before I send any of my personal information over to them if that's something I decide to do. I need to know exactly why they want it and also exactly what will happen afterward in terms of my potential winning - at which point I still have 0 information about that.

This is a very serious topic to me yet they don't seem to treat to take it seriously at all. They're being extremely rude, disrespectful, and unprofessional about this when we all know this can be solved without the need for KYC.

Ohhhh how interesting, so the vast majority of customers don't need to do KYC but I have to? Why is that? Wth is this bs?!

This is completely unfair and ridiculous.

My case is no different than any other person and I should not be in this position in the 1st place.

YOU made a mistake on your end and now I have to be the one who gives KYC when the "vast majority" of users don't have to in a regular situations where you don't make mistakes in the odds?

Do you even hear yourself and how ridiculous this sounds right now?

Also, you're forcing me to do KYC without giving me any guarantees? You want me to give you my personal and extremely confidential information without even telling me the EXACT outcome of that in advance?

Are you friking serious right now or is this a joke?

Honestly guys, to everyone reading this - I hope you see how unfair, overbearing, and imperious FJ is being towards me here when I did absolutely NOTHING wrong in this situation.

Why force me to go through KYC for YOUR damn mistake?!

This is pure insanity and you even admit yourself that the majority of users don't have to do it, so why are you forcing me to do it when I did nothing wrong in this situation?

Please use some common sense and if you're willing to make up for your mistake, then make up to it right now without the need for KYC. It should not matter at all or play ANY factor in you making a decision in this case.

I honestly cannot believe this and it is completely borderline stupid what you're requesting of me right now for no legitimate reson when it is completely unnecessary and not something you ask the "majority" of other users.