Hello everyone,
apparently there was an error in weiss.bet platform that allowed my account to remain active despite regional restriction. Weiss.bet says it's working to rectify the situation and prevent future occurrences.
My deposit was refunded.

Thank weiss.bet for the support and everyone for the understanding

Of course.
Your account does not accept DMs from newbies and I'd like not to share my email here; can you enable DMs from newbies or provide a different method of communication?

Thank you all for the understanding.

I tried to send a PM but weiss.bet does not accept PMs from newbies. Maybe it could be helpful if some of you more experienced guys could do it.
They should have an interest in maintaining some form of reputation...

FWIW, I am also opening a complaint on casinoguru.

No, I didn't do KYC immediately because I'm not in a rush to give my personal documents away. I tried to do it once I had to withdraw.

To recap the whole story

- I read the whole Terms and Conditions, where Italy is not flagged as a blacklisted country (https://weiss.bet/terms-and-conditions)
- I opened an account on July 3
- Upon registration I compiled a form of personal data where I declared that I was from Italy
- (Note that the site is freely accessible from Italy and I never used a vpn to access)
- I made a deposit and made some sport bets
- On July 11 I tried to make a withdraw and discovered that I had to do kyc and it was impossible from Italy
- My account was blocked and I was informed that they would keep both my winnings and my deposit
- I discovered that Italy was a blacklisted coutry and it was specified in https://weiss.bet/apb, which is the 9th link in a series of Information about Weiss.bet...

Since the blacklisted coutries were not included in the Terms and Conditions, and also considering that I never did anything to hide my location (I declared it immediately, so they knew before I made my deposit, and I did not use a VPN), I request the refund of my deposit.

Thank you logfiles.

I can see that Italy is restricted. It is my bad, I only checked the Terms and Conditions and some other information links but I missed that one.

Still, as pointed out by Fivestar4everMVP, the casino asks for personal data upon registration and I immediately declared that I was from Italy. That didn't stop them from making me register and deposit my money.

I can understand the freezing of any winnings but I think that to maintain even a shred of reputation the casino should return my deposit.

Hello WEISS.bet,
a few days ago I registered on your site. Now I am trying to do kyc but in the list of countries there is not Italy. Before signing-up, I checked the Terms and Conditions very well and Italy is not flagged as a blacklisted country (it only is restricted for NetEnt games). I tried to speak with the live support but I wasn't able to solve the issue.
I think it's only a mix-up so I would like to find a solution before opening a scam accusation.

Thanks

I tried that months ago... The email address listed in the contact does not exist
https://ibb.co/dQVbW2w

The last article on the site is dated march 2020 and that's also the date of their last tweet. I know nothing of them but it seems that this "foundation" died a long time ago.


To be precise, CasinoGuru said that


They said that the evidence provided by Stake showed that my account may be linked to others...
So, all in all, Stake's evidence was 1) false in regard to the authenticity of my KYC and 2) not definitive in regard to the multi-accounting accusations.

Sadly, I've got nothing to report.

Since I had no response to my previous round of emails, a few days ago I sent another email to both Stake and the license provider. That's the only update.

Who is Steve?

I was not able to find any official documentation clearly stating that addresses are re-used and since you (rightfully) pointed out that screenshots and email can be faked I have no way of proving this.
Not directly, at least. But I think a little "chainanalysis" should clarify that I am telling the truth.
And I want to emphasize that I sent all the following material to Stake more than a month ago. If you re-read my opening message, it is all written there.
They didn't bother to reply. Instead, they preferred to falsely (as confirmed by CasinoGuru) accuse me of providing fake KYC.

(I am a total cryptonoob so I could make some mistakes in the following. Don't be mean)

I already got a record of the addresses I used. I asked Orbit for my transaction history and I downloaded the same from Stake. At the very start of this odyssey I already sent Stake both histories highlighting the almost perfect correspondence between what was going in/out in my accounts on the two platforms. (I say "almost" because the transactions are not just from/to Orbit/Stake but there are a few of them going to my Binance or Metamask).

Orbit/Asian doesn't use just one address. Obviously, I don't know how many they use but I was given at least 8 different ones.
0x6a9295f45f5eb22d79f6a4ad514dd1b9de89cc2b is one of them.

These are the addresses I was given on Orbit. In this table I also reported the number of transactions of the address and the current USDT balance. If I was controlling all these addresses I would have done roughly 19000 transactions with them and I would have a current balance of roughly 240k USDT.
Let's even entertain the ludicrous idea that behind all these addresses there is just me. In this scenario, would I be spending my time arguing in here (and on casinoguru, and writing on trustpilot, and writing to the license provider, and writing to Stake) for hours and hours to recover a measly 1k? Would I be using an account limited by Stake at 40$ profit? It seems to me that we can all agree that this scenario doesn't work out.
Ergo, these addresses are used by multiple people.


Address                                                                   Transactions   USDT balance   USDT
0x44a04c834eA0F3ABc5677C4e15446714EdB5bF41   1600                   8k                   https://etherscan.io/token/0xdac17f958d2ee523a2206206994597c13d831ec7?a=0x44a04c834ea0f3abc5677c4e15446714edb5bf41
0x6A9295f45f5eb22D79f6a4ad514Dd1b9De89Cc2B   1200                   55k                   https://etherscan.io/token/0xdac17f958d2ee523a2206206994597c13d831ec7?a=0x6A9295f45f5eb22D79f6a4ad514Dd1b9De89Cc2B
0x90e6a1b592A1291A161a6b5CC7e13f6a26cA312B   1600                   19k                   https://etherscan.io/token/0xdac17f958d2ee523a2206206994597c13d831ec7?a=0x90e6a1b592A1291A161a6b5CC7e13f6a26cA312B
0xb16AC9EE4b540889EE7a5B7FfcB1B4D4A79B32b7   1200                   29k                   https://etherscan.io/token/0xdac17f958d2ee523a2206206994597c13d831ec7?a=0xb16AC9EE4b540889EE7a5B7FfcB1B4D4A79B32b7
0xBDc35C5b1042738EB01b57f8cc8f18d190A23a9C   1700                   22k                   https://etherscan.io/token/0xdac17f958d2ee523a2206206994597c13d831ec7?a=0xBDc35C5b1042738EB01b57f8cc8f18d190A23a9C
0xC8Cc24f046e191334149d274d52EF1dC6f199f49   1500                   83k                   https://etherscan.io/token/0xdac17f958d2ee523a2206206994597c13d831ec7?a=0xC8Cc24f046e191334149d274d52EF1dC6f199f49
0xdF5972a355A7275a7Edd9Ae316dCacfA0eBb0c90   1600                   18k                   https://etherscan.io/token/0xdac17f958d2ee523a2206206994597c13d831ec7?a=0xdF5972a355A7275a7Edd9Ae316dCacfA0eBb0c90
0xF37D3c1C819fA6985bE2E96898dbB2845a3d5f79   8500                   7k                   https://etherscan.io/token/0xdac17f958d2ee523a2206206994597c13d831ec7?a=0xF37D3c1C819fA6985bE2E96898dbB2845a3d5f79


Now, can I prove all of the above beyond doubt? Can you be sure that I am telling the truth?
I don't think you can. If you see a way for me to prove it I'm all ears.
It seems to me that on the Stake side, you can't. Because I could send you the file containing the transaction history but it is just an excel file. You cannot but obviously Stake could verify all of this.
On the Orbit side, you could. Because Orbit sent me a link to download the file and the link clearly shows that the file is official but I don't want to publicly write the link here because the file also contains personal data of mine.
If you want I can send it to you privately together with the Stake's files.

I hope I responded to everything.

Thank you Pmalek and thank you Saint-loup.
I think the issue here is - as Pmalek suggested - that the support guys know almost nothing about crypto.
I also spoke with support again and they said to me that everyone has a personal address... 

I looked at the FAQ but I didn't find anything specific about the addresses.
So, I thought that I could make a video recording myself going through the deposit process to show you that 1. they require a transaction hash (why would they do that if the addresses were only used once?) and more importantly 2. to show you the deposit address that I got so that we could go to etherscan and look at the transaction history of the address.
I did the recording but to arrive at the deposit page I have to show my personal email address, which I don't want.
So, once again, even if I understand it could be faked, I'll post a screenshot.

https://ibb.co/jhBKC4p

as I was saying, you can see that they want the hash.
also, here
https://etherscan.io/token/0xdac17f958d2ee523a2206206994597c13d831ec7?a=0x6a9295f45f5eb22d79f6a4ad514dd1b9de89cc2b
you can find the history of the address. it most certainly isn't a unique address used only once.


disclaimer: I'm not very good with crypto-stuff so I could misinterpret something.

I am very sorry. I remember now. I was interrupted when I was answering you and I forgot to come back to it. My apologies.

At https://m.ac66.com you should be able to speak with support even before opening an account.
Thank you for your interest.

No reason... honestly, I forgot to mention it.

I'm using chrome and gmail. I can't rule it out but I don't think so, I haven't noticed anything weird

This morning I submitted a complaint to the license provider, Antillephone.
I'm not sure what good will that do but I wanted to try anyway. It's something I already did 3 weeks ago but now there are more information and further looking into it I may have gotten the wrong email the first time around. Transparency is definitely not their strongest suit.
You can see it here:
https://ibb.co/hBnmgC2


Thank you. It won't be necessary, but thank you.

I agree that the language is thought to be kinda vague, avoiding taking a stance.
I deposited some money a couple of days before my account was blocked but it was already roll-overed when I was blocked.
Besides, I really couldn't say what kind of advantage could I have over the casino with an account limited at a few bucks profit and only betting on the champions league and major European soccer... (see the first message for reference).


Unfortunately, I don't know of any TG contact.

Dear all,
I'm sorry if I went awol but I was kinda depressed after Casinoguru's verdict.
I'd like to thank holydarkness for reporting the information and contacting stunna. I tried to reach him twice more than a month ago but I didn't hear back.

As holydarkness correctly stated, Casinoguru's verdict is indeed inconclusive.
But I think it's leaning on my side of things for two reasons:
1) the accusation of fake KYC was completely rejected and my documents were proven legitimate. I think this is not something that the community should dismiss easily. A casino going against a player and accusing him of providing false documents it's bad... They could have accused me out of sloppy checks or out of malice but, in either case, it's bad and speaks loudly about their trustworthiness.
2) casinoguru stated that the evidence provided by Stake "show that your account may be linked to multiple others". Emphasis on may. Meaning that their evidence is not conclusive, that they couldn't prove it beyond doubt.

About askgamblers. As I said a while back, I tried to submit a complaint but they didn't accept to investigate it due to their policy of non-intervention in cases where terms violation is being disputed. You can read the following screenshot, reporting my correspondence with them. I don't even know what to say about this...
https://ibb.co/2dBpPT2
https://ibb.co/bRZ8BC1
https://ibb.co/TgF2csV
https://ibb.co/6PPgGnn
https://ibb.co/SRjv2jp

I even talked with Trustpilot and I managed to get the "verified" check on my review. This won't do anything in terms of getting my money back but still...

Maybe holydarkness is right and my account was dragged into the mud due to the misbehavior of others. I certainly hope so, that would bode for a positive resolution.

I know that I have not provided much evidence here. But, as I think anyone can understand, my evidence is all about personal data and I don't feel comfortable sharing it here publicly.
I already offered to share it with one or two trusted members of this community to have them verify it.

I want to be honest guys, this whole story has taken its toll on my mood.
I feel powerless, robbed and falsely accused. I am an honest guy and I usually don't get into trouble. I am not accustomed to defending myself from accusations and I don't like to accuse others. I don't feel good about any of this and I don't have much hope. I stop replying because I thought it best to just forget about everything and move on. Continuing this conversation is a constant reminder that renews the thought and brings back the bad mood.

If anyone has any idea about how to further pursue my claim - other than waiting for Stake's representatives to show up - I'd be grateful.

Sorry about the ranting.

This is true, although I wouldn't use the word "discuss" because it isn't really a discussion...
Furthermore, it particularly struck me how they completely avoided to acknowledge the fact that casinoguru confirmed the legitimacy of my documents, effectively saying that Stake's accusation regarding my KYC was false. That the accusation was wrong due to "scammy" behaviour or sloppy checks I really don't care.

---

Reading from the first post to the last, this idea kept bugging my mind: how possible is it that the whole mess is because of the referrer code you use? Do you know the referrer in person or were you just being generous and randomly pick a referral code someone put on the internet and let them earn passively? What I'm trying to say --or to find a different perspective-- is if Stake think they're not wrong about you abusing multi-acc, and you insist you only have one account, add that to this statement:


They traced accounts --as how other platforms understandably also do-- I think it is still in the realm of possibility that someone that also use the referral code of the one you use, or maybe the original referrer themselves, had multiaccount and your account "simply" dragged along the mud because Stake group them all into one massive self-referral.
[/quote]

It is a possibility.
I don't know the referrer in person. I met him through telegram, he's a tipster.
Obviously, I cannot exclude that someone else using that referrer's code, or the referrer himself, was indeed multiaccounting.
But that is not a justification.
In the eventuality you're suggesting, I could understand if Stake grouped all those account and blocked them altogether pending further checks for a few days. But in my case over a month has gone by and they are keeping my money (!!).
You suspect a group of accounts to head back to the same person? Well, do further checks on their KYCs. You're not satisfied that the KYC are legitimate? Ask for further documents and selfies. You're still not satisfied? Arrange a live call. The possibilities are endless. But sequestering someone's money due to sloppiness, unprofessionalism and lack of care is unacceptable.

I have further updates regarding my case.

As I was saying in my previous message, Stake accused me of providing fake KYC and having multiple accounts.

You can read in my complaint on CasinoGuru that they looked at my documents and cannot see anything that suggests that my documents are not legitimate.

https://casino.guru/stake-casino-player-s-account-has-been-blocked

I have some updates regarding my case.

After almost a month of silence, Stake responded to my email and they stated that they "managed to confirm that you have provided fake KYC upon registration".

This is simply false. I responded to Stake, as you can see in the attached screenshot.
Since they have several selfies of mine, they can also confirm my identity looking at institutional sites where there are pictures of mine.
I also proposed a live call to show them that I am indeed me.

https://ibb.co/p0xyPDX

I have decades of documents proving that all I declared to Stake during KYC is accurate.

I would like to ask one or two trusted members of this community to join a live call with me to verify that I am telling the truth.

I'm sorry, I was in a hurry and I wasn't clear enough.
A stake representative replied a few days ago saying that they would provide evidence.
https://casino.guru/stake-casino-player-s-account-has-been-blocked

Stake's reputation on CasinoGuru changed from green to yellow in the last few days, btw.

I also submitted my case to askgamblers a few moments ago.

Thank you Pmalek.


I'm not sure this is the reason for the suspension of my account. Since I haven't got sure info I have to guess.
I am quite sure that other people use those orbit addresses because looking at those addresses on etherscan there are a lot of transactions that I didn't make.


This I can exclude 100%.


I know, that does not prove that I only have one account (see my other comment below).
I just asked Orbit support about the addressess
https://ibb.co/CVQJtWv


I know and I agree. The problem is that there isn't a way to prove that I only have one account. Or at least none that I can think of. It seems to me that it's unprovable.
I sent them and published here those screenshots mostly out of desperation.

To my understanding, there is an easy way to clarify this issue once and for all. If multiple people share addresses on Orbit and also have account on Stake, it should be enough for Stake to KYC those accounts.
Or am I missing something?

This comment is surreal.


Stake accuses me of having multiple accounts, Stake blocks (steals) my money and the "burden of proof" lies upon me. That's rich.
You may not realize it - or you conveniently ignore it - but it's impossible for me to prove that I only have one account.


The next time I plan on being robbed I'll make sure to write a few thousand posts here beforehand.


I've never been offensive or aggressive. I've never said that I knew they scam millions. You are talking about another user quoting my post and that's misleading.