Thank you for the evidence. This will help validate the status and I'll mark it as "active" on my list. The next step will be to reach compliance@rollbit.com and explain to them this situation. They'll help you with the matter.

Do you mind to try writing to them and keep us in the loop of the development of your case?

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I've had a talk with Razer few days ago regarding their absence on the forum and them addressing accusations against their platform. Razer basically explained to me that they're currently trying a new method where they "funnel" the cases into one line, namely their compliance team. This was due to that players who reported here usually also reported on other platforms [hence my question to OP on my previous post] and it created a situation where Rollbit staff has to attend to multiple channel simultaneously.

So, they tried this approach where complainants can write an email to their team, where they'll address it there and only there, and when it got resolved [and suppose it's needed] they'll make a follow up on the other platforms where the complainant raise their complaint that the situation has been cleared. Accordingly, following this new attempt, Razer also told me that Rollbit has significantly expanded their compliance department so they can handle, uhh... flood of complaints.

I've got his blessings to relay and explain this new method Rollbit tried to the players who raise their complaints here and redirect them there.

Well, sorry about the whole experience, it is what it is but be happy that the issues has been resolved amicably without them further wasting your time and possibly holding your funds hostage.

Rollbit is still a very good casino regardless of the issues and experiences they make some of their users go through due to their erroneous assumptions or presumptions, one thing that is certain is that no business anyehere is 100 percent perfect with out any form or flaws or what some may refer to as con, and maybe the flaw of Rollbit is often assuming users are operating multiple accounts when they are not.

Lets believe this is an error from their flagging system and hope they give it a proper fix soonest, so that this doesn't end up dainting their reputation.

Your complaint isn’t much different from this other user’s complaint that got resolved in hours:

Maybe you’re right or perhaps you have something fishy going on but one thing is clear, the system wouldn’t act without a prompt requiring it to do so.

It’s rather pleasing that if truth is established in the case, it gets resolved easily so, yours isn’t any different and the casino isn’t exactly after restricting you from making withdrawals but to ensure safe gambling and gambling within it’s terms of service.

It amazes me that every single report in the past weeks included the same ridiculous message from rollbit, "Please list the other accounts that you have on Rollbit." . Can't they just be upfront with the players, tell them what the problem is and find a solution.
Like I have said before, several accusations like this recently have been resolved because rollbit admited to the customer that they made a mistake. Yet every week it happens again and again.
Why would somebody created multiple accounts to possibly circumvent sports limits when you can place bets anywhere, also at better odds. And of course any single report lately didn't have 1 official reply from a rollbit rep, classic. At some point something needs to be done about this.

First, we will need some proof to substantiate the accusation. Otherwise, the case will have to be marked as "invalid" on my list due to the lack of supporting evidence.

Second, may I ask on which other platform have you raised this matter? Like, perhaps on Rollbit's twitter-X? Reddit? Other forums?