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Showing 20 of 108 results by gas7uazz
Re: Hi community I hope give me some ideas about this problem I have in CLOUDBET
This email.is from past.. but you can see they don't tell me my points already are redeemed like they do today...
Wow, that's a lot of money. What year is that email from? I've never seen a casino require such a huge deposit just to claim your bonus or points, and then still have a rollover requirement after you deposit. If this picture is legit, I think Cloudbet needs to shed some light on this, as it could be truly alarming.
However if this email was sent in 2014 or 2015, I think this is acceptable.
price history for 2014 and 2015 for 1 btc.
2014 - $936(highest)
2015 - $465 (highest)
https://bitcoinmagazine.com/guides/bitcoin-price-history
that's the point. It is from that year that they first asked me to put 1 btc. After I passed the 2.6m then I could get a phone. Then I didn't have any more points and so on... there was always a but and now I have nothing. and they won't give me anything. and the past doesn't matter.
Re: Hi community I hope give me some ideas about this problem I have in CLOUDBET
Look this image... they say today in my email... hello we have a new program I can't redeem and they say in 2014 in redeem that points for 0.5 btc in 2014..look the images I upload..I have that points in 2017 too!! So why they don't removed?? If I get in 2014. Why in my emails they say this to me?? Alwas was deposited deposited and you redeem!! And nke is you lost all because new program exist. But before never exist a program for that reason I never redeem!! Over the years never never!! Now tell me I received in 2014!! All life!!
This email.is from past.. but you can see they don't tell me my points already are redeemed like they do today...
Re: Hi community I hope give me some ideas about this problem I have in CLOUDBET
Though understanding your text was a bit difficult but gradually understood it. And from the reading of the whole story and if it is true then CloudBet has scammed you because if they had promised your to redeem your points when you have reached 2.6 millions point and finally you reached the 2.6 millions points and they said again in the future and that is where I don't understood clearly. And finally you still reached there yet they refused you to redeem the points. I didn't see anything more than scam here. And if you have not redeemed the points and they are saying have redeemed them then CloudBet is not to be trusted.
If you will read again and understand what’s really going on, you will notice that the screenshot showing 2.6M points in exchange for a phone is an offer made during 2015 which is already expired/ended. Cloudbet doesn’t promised anything but the OP just failed to redeem it in time when the promotion is active.
Normally, I will support this kind of issue easily but the point involved here is acquired during the previous loyalty model that is different to current points format. Maybe cloudbet needs to recalculate the points to compensate this OG player previous wager effort,
Look this image... they say today in my email... hello we have a new program I can't redeem and they say in 2014 in redeem that points for 0.5 btc in 2014..look the images I upload..I have that points in 2017 too!! So why they don't removed?? If I get in 2014. Why in my emails they say this to me?? Alwas was deposited deposited and you redeem!! And nke is you lost all because new program exist. But before never exist a program for that reason I never redeem!! Over the years never never!! Now tell me I received in 2014!! All life!!
Re: Hi community I hope give me some ideas about this problem I have in CLOUDBET
Though understanding your text was a bit difficult but gradually understood it. And from the reading of the whole story and if it is true then CloudBet has scammed you because if they had promised your to redeem your points when you have reached 2.6 millions point and finally you reached the 2.6 millions points and they said again in the future and that is where I don't understood clearly. And finally you still reached there yet they refused you to redeem the points. I didn't see anything more than scam here. And if you have not redeemed the points and they are saying have redeemed them then CloudBet is not to be trusted.
If you will read again and understand what’s really going on, you will notice that the screenshot showing 2.6M points in exchange for a phone is an offer made during 2015 which is already expired/ended. Cloudbet doesn’t promised anything but the OP just failed to redeem it in time when the promotion is active.
Normally, I will support this kind of issue easily but the point involved here is acquired during the previous loyalty model that is different to current points format. Maybe cloudbet needs to recalculate the points to compensate this OG player previous wager effort,
Hello I don't forget to redeem they don't have a program for customer redeem that point. So they offe rme via email. Later when I don't received years later I continues with the point and they still with no program for redeem. When program started my points dissappear. I still in email asking and they tell me is a new program but never give me anything. Now answer me today I already exchange that in 2014 . But how is possible when 2015 offer me a phone? When 2022 tell me support chat is a lot of point for loose. When I continues asking emails every year!! And deposited too for don't loose my account. They finally don't give me anything. Just I lost many years for anything. I asked 10 dollars but they say no.. just that point I received in 2014 0.5 btc lol...
Re: Hi community I hope give me some ideas about this problem I have in CLOUDBET
Hi all!! I recently get this email from them I can't believe what they say. Hahaha.
Hello Gas7u,
Thank you for contacting Cloudbet support.
In response to your inquiry about the Loyalty Points from 2015, we can confirm that the points you are referring to have already been redeemed. These points were part of the old welcome bonus, and you successfully accumulated the required 800 points back in 2014, which earned you the full BTC 0.5 welcome bonus in accordance with your very first deposit.
We are excited to let you know that you can continue to benefit from our new Loyalty program. Through this program, you can redeem daily rewards by checking your calendar for the countdown until the next reward can be collected. To view your available Cash Rewards, simply click on the Rewards button located at the top right of your account
Re: Hi community, I need any advice for what can I do with cloudbet. Thanks!
Have you referred to Cloudbet's Terms and Conditions? Carefully review Cloudbet's terms and conditions regarding loyalty points, specifically any clauses about inactivity or point expiration. This might shed light on their policy.
Did you request documentation? Ask Cloudbet support for any official documentation outlining the changes in their loyalty program, especially regarding point expiration or redemption requirements.
Did you request documentation? Ask Cloudbet support for any official documentation outlining the changes in their loyalty program, especially regarding point expiration or redemption requirements.
Hello, They changed all terms and conditions. So I lost. I can't believed. This site is not trustly I hope the players left this site
Terms and Conditions
These Terms and Conditions are effective from 27 March 2024. All previous terms and conditions are no longer valid and must not be relied upon.
Cloudbet.com (the “Website”) is a site operated and owned by Halcyon Super Holdings BV,
Re: Hi community I hope give me some ideas about this problem I have in CLOUDBET
Hello community, first of all I'm sorry for my English is not the best I know...but I have this issues with @cloudbet I don't know if anyone have the same issues and if have let me know how I can resolved. In 2014 I start playing a lot of bitcoins in 2015 I reach 2.0 millions of point loyalty. In that moment contact me from cloubdt support. I can ask a phone and then send me to my house . But never I get that phone because tell me I need reach a new level 2.6 millions. And when reach never send me.. 2 years later I still asking when I can redeem my points and always told me in future you can. Now seems futures come... and they say i lost all my points because I don't play like the others years.. but I play all the rest of year at least something for don't loose anything. Now they tell me I have 0 point. But why in 2022 I have a chat when tell me cloudbet 2.6m can't be lost...and now tell me I lost?? Why in 2015 have 2.6million and 2017 have 2.6 millions too but in 2024 I have 0? Why if not program exist offering redeem point when they made a program for redeem why my point dissappear? Don't need exchange first? Anyone can give me your thoughts? What I can do? I only asking free bet or cashback I'm not asking millions of dollars... but seems they never want give anything back to me.. because I play at different price like now... please any advice for ne?? I have emails from them. Chats. Pictures to many.. I can see a lawyer? Thanks I appreciate everything.
Well, this is an issue of cloudbet not keeping to their promise, and to be honest, its a bad attitude, and this also can be considered to be a scam, regardless of the fact that it only involves them trying not to give the bonus they promised.You could contact a lawyer if you can afford it, but this is if the ability to redeem points is included in their terms and conditions, and you have to also check to know if there is nothing about points expiration included in their terms and condition, cus if there is, then it simply means you may not have a case with them since they can claim your inactivity caused your points to expire.
And again, even if you can afford a lawyer, you have to check if the process, the expenses, the stress is worth the prize, you said you only want free bets or cashback? Is getting a lawyer worth this for you?
So, first, I will advice you read their terms and conditions to know what it says about points and whether inactivity causes it to expire, if this be true, then it's a bitter experience but I will tell you to just move on, some casinos will always look for ways to scam their users one way or the other..
But if nothing is said in the terms and conditions about points and expirations, then start by creating a scam accusation against them on this forum.
Now seems I can't use my account in cloudbet. I can't open the site with my account.
Re: Hi community I hope give me some ideas about this problem I have in CLOUDBET
-snip-
Not gonna happen, the chances are small. You can see by the chat proof, they're not keeping the word they are said.-snip-
Suggestion for you by my last post. Make these contacts it's your last attempt because the chance and hope based on how they interact and response is really small. Don't forget to tell them you're gonna make a negative review because is already being proved by the screenshot they're changing any rules or information by themselves. If they still not give you the best solution, or give them what they has been told to you.
Just make a negative review to them by creating a thread in scam assumption, to make people aware about the situation and how they're solving the case. Hopefully no one in the future got some problem while using their platform.
Yes I'm waiting for them the departament take a few days say in chat.. but I don't think will have something for my points.. only I can show to people don't use cloudbet.. at least will be something fair
Re: Hi community I hope give me some ideas about this problem I have in CLOUDBET
The fact that you stop wagering makes you lose your loyalty points, it must be on their terms of service, something like "if you stop gambling for 6 months you lose your points", i don't have time now to look at their terms of service, but maybe the support can give you the exact point in their ToS about this topic.
The right way to fix this is with their support, if they don't answer in chat then try by sending a mail.
The right way to fix this is with their support, if they don't answer in chat then try by sending a mail.
If that was the reason why when i stop playing 2015 and back 201y and back again 2017 I still have the same points and continues earning??
Why when tell.me 2.6 millions I have a phone and later no have phone??
Why in 2022 they told I still have my account and talk with Monty vip agent
. And he offer me a bad deal...
Why now I have zero point because they ahave now a program of that points... and like I say I playing all the years... for my account still active. When points I earned.. they don't have a program and email.told.me always in future you can... future seems today. And now say I have zero. So no matter anything of play or not...
Re: Hi community, I need any advice for what can I do with cloudbet. Thanks!
Pretty bad it seems their account just logged in one time this year but no active response from him and I saw many posts that said this cloudbet is a scam.
Why not try to bring this case on their own announcement thread and maybe someone might be able to help you check the link below.
- https://bitcointalk.org/index.php?topic=333552.7820
It looks like the logged in just to update something in the OP of their ANN, which was on the 6th of March this year. After that, it looks like they went back to slumber a month later.Why not try to bring this case on their own announcement thread and maybe someone might be able to help you check the link below.
- https://bitcointalk.org/index.php?topic=333552.7820
OP could you please try to file a complaint in casino guru as well? They seem to be very responsive there when called up on, follow this link - https://casino.guru/complaints/create
Askgamblers - https://www.askgamblers.com/submit-complaint, but I advise you do one at a time
Ok thanks..I try it that way too.
Re: Hi community, I need any advice for what can I do with cloudbet. Thanks!
Hello, how I can do that. I don't know how use this site well. Could you please tell me how I can put this thread on that link??? . I send email to them with this post. And I say in chat too. But they don't join here ... and no answer me anything about this issues yet.. I think I never can have anything with my points
Like I said bring them here not the one from their support email or their chat support what I said you can bring this thread to their announcement thread so that more people aware about your case and maybe someone can able to help you.
I'm talking about this thread here https://bitcointalk.org/index.php?topic=333552.7820
I'm that thread what can do? Talked ? Or what? Because I don't know how to do it what you tell me.. sorry 😞
Re: Hi community, I need any advice for what can I do with cloudbet. Thanks!
It seems that Cloudbet has had many issues before since 2019 if you search Cloudbet scam you can find many results but most of the people who have some issues not similar to yours have been resolved. So they can maybe able to resolve this case if I were you try to bring one of their representative into this thread you can contact him from this link below
- https://bitcointalk.org/index.php?action=profile;u=154563
Pretty bad it seems their account just logged in one time this year but no active response from him and I saw many posts that said this cloudbet is a scam.
Why not try to bring this case on their own announcement thread and maybe someone might be able to help you check the link below.
- https://bitcointalk.org/index.php?topic=333552.7820
- https://bitcointalk.org/index.php?action=profile;u=154563
Pretty bad it seems their account just logged in one time this year but no active response from him and I saw many posts that said this cloudbet is a scam.
Why not try to bring this case on their own announcement thread and maybe someone might be able to help you check the link below.
- https://bitcointalk.org/index.php?topic=333552.7820
Hello, how I can do that. I don't know how use this site well. Could you please tell me how I can put this thread on that link??? . I send email to them with this post. And I say in chat too. But they don't join here ... and no answer me anything about this issues yet.. I think I never can have anything with my points
Re: Hi community I hope give me some ideas about this problem I have in CLOUDBET
I think the reason why is your (Loyalty Points) it's disappeared is because they removed it.
According to the news: https://discord.com/channels/668835443319767040/691604205135331359/1248196673465745460 posted on their discord with date 06/06/2024 (around 3 weeks ago) they removed it and changed all the reward to pure all crypto (cash) for their VIP Program.
IMO, the casino activity is already low. So, basically putting somethings like these to my avoided list.
According to the news: https://discord.com/channels/668835443319767040/691604205135331359/1248196673465745460 posted on their discord with date 06/06/2024 (around 3 weeks ago) they removed it and changed all the reward to pure all crypto (cash) for their VIP Program.
IMO, the casino activity is already low. So, basically putting somethings like these to my avoided list.
Hi yes I understand that. But why they removed and don't give me ... when they always say in future I can redeem.. is not fair...
Look I uload the pictures of chat today and the old past chat.
Re: Hi community, I need any advice for what can I do with cloudbet. Thanks!
just to be clear, you are saying that they have a "program" that lets you earn loyalty points when you gamble on their gambling site and those points can be exchanged for an item or something? also, they said to you in 2022 through chat that those points would not disappear but in 2024 they said that all your points are gone?
anyway, I am not really sure what can be done here since I am still a little confused. it would be great if a cloudbet representative could explain and maybe can give more context on what is going on.
you mentioned that you have emails, chat and screenshots, would you mind posting them? if the images, emails, or chats, have sensitive information you can blur them for privacy.
anyway, I am not really sure what can be done here since I am still a little confused. it would be great if a cloudbet representative could explain and maybe can give more context on what is going on.
you mentioned that you have emails, chat and screenshots, would you mind posting them? if the images, emails, or chats, have sensitive information you can blur them for privacy.
Hello, yes. Sorry my English is not the best
In 2014 I start playing. I earning points loyalty points but in that time they told me the points work in future. One day contact me and tell me with 2.6 millions points you can redeem a phone.. when i reach that. Never I get a phone. Only ask me deposited again 5 btc and rollover x 3 and then I get. Even when already reach the points... 2 years later. 2017 I still have the points because I have a screenshot of withdrawal and se clearly my points. I ask again I support. And told me I need still waiting. In 2022 I again asked and they told me in chat I have thenpoints and talk with a vip agent how I can get is a lot of point for loose. And that vip agent. Monty! Never redeem my points. Just offer me a cashback (already have that in sportbet when I decide decreased my bets in cloudbet and use in fully sportsbet) and have a higher tier in my account for earn points. So basically deposited nothing free of the huge amount of points I have..
Today I asking again and tell me in email I get and answer. But I am tired about this. So I decide make public for them solved my issue sfor one time. I waiting more than 9 nyears. What I lost I lost... I don't care the 1000 btc I lost. I care about the things fair. And people know cliudbet is not trustly. And I want redeem my huge point at least with a free bet free spins in the slot I want. Free money( with rollover if they want) something I can feel yes my point are redeemed now!..
How I can upload pictures about all I saying??
Thanks for your time and reply me
Re: Hi community I hope give me some ideas about this problem I have in CLOUDBET
And remember in 2015 to 2017 my points exist and I don't play like play in 2015. So points never can go to zero even if play or not. Because 2 years later I have and 2017 to 2022 still here.. because points can't be used don't exist a program. Now exist but them say I don't have anything. They don't want do anything . For that reason I made this public. But I don't want millions . Just thr thing fair..
Hi community, I need any advice for what can I do with cloudbet. Thanks!
Hello community, first of all I'm sorry for my English is not the best I know...but I have this issues with @cloudbet I don't know if anyone have the same issues and if have let me know how I can resolved. In 2014 I start playing a lot of bitcoins in 2015 I reach 2.0 millions of point loyalty. In that moment contact me from cloubdt support. I can ask a phone and then send me to my house . But never I get that phone because tell me I need reach a new level 2.6 millions. And when reach never send me.. 2 years later I still asking when I can redeem my points and always told me in future you can. Now seems futures come... and they say i lost all my points because I don't play like the others years.. but I play all the rest of year at least something for don't loose anything. Now they tell me I have 0 point. But why in 2022 I have a chat when tell me cloudbet 2.6m can't be lost...and now tell me I lost?? Why in 2015 have 2.6million and 2017 have 2.6 millions too but in 2024 I have 0? Why if not program exist offering redeem point when they made a program for redeem why my point dissappear? Don't need exchange first? Anyone can give me your thoughts? What I can do? I only asking free bet or cashback I'm not asking millions of dollars... but seems they never want give anything back to me.. because I play at different price like now... please any advice for ne?? I have emails from them. Chats. Pictures to many.. I can see a lawyer? Thanks I appreciate everything.
Re: Hi community I hope give me some ideas about this problem I have in CLOUDBET
First of all - you need to move this thread to the Scam Accusations board. My hope is that their representatives will respond to your complaint in a timely manner - but why are you complaining now?
Move thread here: Bitcoin Forum > Economy > Trading Discussion > Scam Accusations
Your problem could basically worth complaining about several years ago – but you come and complain after a few years and we never know if during that time you were still active at the casino. There's some rule in the ToS that accounts will be considered inactive for a certain period of time and will be deleted - but I'm not sure what happens to you.
Move thread here: Bitcoin Forum > Economy > Trading Discussion > Scam Accusations
Your problem could basically worth complaining about several years ago – but you come and complain after a few years and we never know if during that time you were still active at the casino. There's some rule in the ToS that accounts will be considered inactive for a certain period of time and will be deleted - but I'm not sure what happens to you.
Hello I talk them over the years and always asking the same but never give me a solution. And because my English is bad. And my life are bad too. I never have the correctly time for use. But now my life are a bit better so I decided to solved this problem. I don't know how to love the thread to that place. Could you help me? . And I play every year and always have the point until they made the program of loyalty. But my points never was redeem for my self or any email to let me know. I have proof in screenshot with time and emails from them. I move to sportsbet because they give real things like cloudbet never do ... but i never desist to have the things right..