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Hello,
We are of course not in a position to comment on what the procedures of other casinos are, what their terms look like or what their policy is when a user breaches their Terms and Conditions.
However, the actions taken by Betby would strongly suggest to us that the suspicious betting behaviour the player was investigated for initially was/is calculated and systematic.
If this behaviour would indeed be coincidental and by chance as they claim, they wouldn't have been limited across all the operators, only at Betpanda.
Therefore we would like to reiterate that we are not a "scam" as is falsely claimed, but simply acting upon suspicious behaviour suspected and investigated (and now confirmed) by our sportsbook provider as per our Terms and Conditions.
We have brought this up several times internally with senior management and with all the information which has been made available to us through various mediums, we are not in a position to offer a refund due to the aforementioned reasons.
We do understand that this is not the outcome you were looking for, but the substantial action taken by Betby validated our suspicions and cemented their decision.
Hence, Betpanda considers the matter closed.
We are of course not in a position to comment on what the procedures of other casinos are, what their terms look like or what their policy is when a user breaches their Terms and Conditions.
However, the actions taken by Betby would strongly suggest to us that the suspicious betting behaviour the player was investigated for initially was/is calculated and systematic.
If this behaviour would indeed be coincidental and by chance as they claim, they wouldn't have been limited across all the operators, only at Betpanda.
Therefore we would like to reiterate that we are not a "scam" as is falsely claimed, but simply acting upon suspicious behaviour suspected and investigated (and now confirmed) by our sportsbook provider as per our Terms and Conditions.
We have brought this up several times internally with senior management and with all the information which has been made available to us through various mediums, we are not in a position to offer a refund due to the aforementioned reasons.
We do understand that this is not the outcome you were looking for, but the substantial action taken by Betby validated our suspicions and cemented their decision.
Hence, Betpanda considers the matter closed.
Sounds a bit like taking the easy way out and blaming someone else. The player made and account with Betpanda, he also deposited at Betpanda. You people took his money, not betby. It is actually ridiculous blaming the odds provider for this.
Betpanda keeps blaming Betby for everything, claiming they are not responsible and that the decision came from Betby (they even said this publicly, as you can see here)
The more people speak up, the harder it will be to cover this up.
Losing a bet is one thing—having your deposit confiscated without any proof and your account closed like you're a criminal is something entirely different.
The more people speak up, the harder it will be to cover this up.
Losing a bet is one thing—having your deposit confiscated without any proof and your account closed like you're a criminal is something entirely different.
The reason why we keep mentioning that these investigations and decisions are done by them is simple: they are. We don't initiate investigations on players.
They inform us when players have engaged in suspicious activity and we then take the necessary action as per the Terms & Conditions of our services.
So we are not "blaming" anyone, we are simply explaining how the chain of information works in these cases.
However, we are reviewing the process and how these cases are handled, so there will be changes into how these situations are dealt with in the future.
I am still waiting, for mister @Betpanda representative to get out of his scamcave and adress some of the facts i have exposed.
Why am i only getting "flagged" by betby, at betpanda.io but not in any other casino that also has betby as a provider?
Why are you asking your players for documents, after the players are already banned for "breaking ToS". If you claim, and are sure that the player broke ToS, then what the hell do you want documents for? Ban first, ask later? Sure.
And finally, adress directly what is so wrong with my bets, for you to claim "As you can see, the betting techniques which you used breach the above and as a result, the funds were retained. What the events or the bets were doesnt matter, the fashion in which the bets were placed, does." Betting techniques. lol.
I already know, 2 options will happen after asking this questions:
1 - You don't have any arguments or facts to counter my questions, because they do not exist. I have backed all my accusations with proof.
2 - You come here and drop another copy/paste with the most vague shit possible.
I showed proof in all of my claims, you can't do the same. Just admit you're a scam site.
Why am i only getting "flagged" by betby, at betpanda.io but not in any other casino that also has betby as a provider?
Why are you asking your players for documents, after the players are already banned for "breaking ToS". If you claim, and are sure that the player broke ToS, then what the hell do you want documents for? Ban first, ask later? Sure.
And finally, adress directly what is so wrong with my bets, for you to claim "As you can see, the betting techniques which you used breach the above and as a result, the funds were retained. What the events or the bets were doesnt matter, the fashion in which the bets were placed, does." Betting techniques. lol.
I already know, 2 options will happen after asking this questions:
1 - You don't have any arguments or facts to counter my questions, because they do not exist. I have backed all my accusations with proof.
2 - You come here and drop another copy/paste with the most vague shit possible.
I showed proof in all of my claims, you can't do the same. Just admit you're a scam site.
Happy to answer the questions as requested.
We do not know why Betby is only flagging you on our site, this is probably due to your betting behaviour but we are not in a position to speak for Betby or for other operators.
It is within our Terms & Conditions to request KYC whenever so needed, we cannot disclose why have done so in this case.
We have given you all the information which we can give you, as we do not receive further details from Betby. This is all the available information, as we mentioned. If we had more information, we would happily share it, but we do not.
We would also like to reiterate that all of this is information comes from Betby, we do not initiate such investigations and all of these investigations are carried out by them. Hence, we can confirm that we are not a "scam site" as falsely claimed above.
Re: BETPANDA scammed me for over 3000$, ignored for 7 months
Hello,
Apologies for the delayed reply and the inactivity of our Support in replying to your case.
However, the details I can provide you with are as follows:
The clause of our Terms & Conditions which was breached is the following one:
5. ANTI-FRAUD POLICY
In the interests of fair play, it is not permitted to utilise or deploy any novel or recognised betting techniques while using our services which are designed to circumvent the standard house edge in our casino games nor the sportsbook. Should we detect that You have engaged in any activity of this nature, we may immediately suspend, terminate or restrict access to Your Account and/or retain any funds on the account.
Our Sportsbook provider Betby carries out the investigation and gives us general information of the outcome, so I can only share with you the information which they provide us. They informed that they detected multiple suspicious bets of varying nature flagged, which led to the investigation.
We do understand that this is not the outcome you were looking for, but unfortunately the Terms have been breached and this is the end result.
Apologies for the delayed reply and the inactivity of our Support in replying to your case.
However, the details I can provide you with are as follows:
The clause of our Terms & Conditions which was breached is the following one:
5. ANTI-FRAUD POLICY
In the interests of fair play, it is not permitted to utilise or deploy any novel or recognised betting techniques while using our services which are designed to circumvent the standard house edge in our casino games nor the sportsbook. Should we detect that You have engaged in any activity of this nature, we may immediately suspend, terminate or restrict access to Your Account and/or retain any funds on the account.
Our Sportsbook provider Betby carries out the investigation and gives us general information of the outcome, so I can only share with you the information which they provide us. They informed that they detected multiple suspicious bets of varying nature flagged, which led to the investigation.
We do understand that this is not the outcome you were looking for, but unfortunately the Terms have been breached and this is the end result.
Hello,
Apologies for the delayed reply.
We can assure you that there is no "scam" occurring here. The player in question has breached the following clause from our Terms and Conditions.
We don't have any requirement to divulge more detailed information under these circumstances, but for the sake of clarity and as a gesture of goodwill, please find the details which we can share below:
5. ANTI-FRAUD POLICY
In the interests of fair play, it is not permitted to utilise or deploy any novel or recognised betting techniques while using our services which are designed to circumvent the standard house edge in our casino games nor the sportsbook. Should we detect that You have engaged in any activity of this nature, we may immediately suspend, terminate or restrict access to Your Account and/or retain any funds on the account.
As you can see, the betting techniques which you used breach the above and as a result, the funds were retained.
Please note that any suspicious betting activity is flagged to us by our sportsbook provider Betby, they carry out the investigations and provide us with the outcome. In this particular instance, the suspicious bets were placed right at the same moment when the event occurred or extremely close to it.
If you have any further questions, we are happy to answer them, but the decision on the matter is final.
Apologies for the delayed reply.
We can assure you that there is no "scam" occurring here. The player in question has breached the following clause from our Terms and Conditions.
We don't have any requirement to divulge more detailed information under these circumstances, but for the sake of clarity and as a gesture of goodwill, please find the details which we can share below:
5. ANTI-FRAUD POLICY
In the interests of fair play, it is not permitted to utilise or deploy any novel or recognised betting techniques while using our services which are designed to circumvent the standard house edge in our casino games nor the sportsbook. Should we detect that You have engaged in any activity of this nature, we may immediately suspend, terminate or restrict access to Your Account and/or retain any funds on the account.
As you can see, the betting techniques which you used breach the above and as a result, the funds were retained.
Please note that any suspicious betting activity is flagged to us by our sportsbook provider Betby, they carry out the investigations and provide us with the outcome. In this particular instance, the suspicious bets were placed right at the same moment when the event occurred or extremely close to it.
If you have any further questions, we are happy to answer them, but the decision on the matter is final.
I am a long time arbitrage/valuebettor. I open new accounts, because soon or later, they will limit the accounts.
This is strictly against our Terms and Conditions, in two counts.
if you have read betpanda terms before signing up, you would have known you won't get anything back.
and since you do arbitrage/value betting, which they clearly don't like, you should have expected they will take your money.
and since you do arbitrage/value betting, which they clearly don't like, you should have expected they will take your money.
Should a player engage in activities described by the user above, it is as per our Terms and Conditions that all funds in the account can be confiscated.
Believe me. They don't know what i'm doing or not. They just know that i won.
This clear admission of engaging in actions that breach our Terms and Conditions wholly justifies the action taken against you under these circumstances, and we can consider the matter to be closed.
Re: Betpanda.io Scam - Deposit and Winnings Confiscated (4000$ scam)
You keep citing your "ANTI-FRAUD POLICY," but nowhere in your Terms does it explicitly state that a player’s deposit can be confiscated in this manner. Bookmakers that void bets return the stake to the player—you simply took everything.
Please see below the clause in our terms which would justify the confiscation of funds under these specific circumstances:
5. ANTI-FRAUD POLICY
In the interests of fair play, it is not permitted to utilise or deploy any novel or recognised betting techniques while using our services which are designed to circumvent the standard house edge in our casino games nor the sportsbook. Should we detect that You have engaged in any activity of this nature, we may immediately suspend, terminate or restrict access to Your Account and/or retain any funds on the account.
3) Legality?
Saying you operate legally under Costa Rican laws is meaningless when your practices go against industry standards and fairness. Being legally registered doesn’t mean your actions are ethical.
Saying you operate legally under Costa Rican laws is meaningless when your practices go against industry standards and fairness. Being legally registered doesn’t mean your actions are ethical.
We can confirm that we are operating perfectly within the laws and regulations of our jurisdiction and our Terms of Service.
4) Following your rules?
If your rules allow you to take players’ money without justification, then the problem is your rules. A fair casino wouldn’t have this issue in the first place.
The fact remains: you took my money and haven’t provided a legitimate reason. If you had real proof, you would have shared it with AskGamblers instead of getting my complaint closed as "unresolved."
If your rules allow you to take players’ money without justification, then the problem is your rules. A fair casino wouldn’t have this issue in the first place.
The fact remains: you took my money and haven’t provided a legitimate reason. If you had real proof, you would have shared it with AskGamblers instead of getting my complaint closed as "unresolved."
Please see below the clause in our terms which would wholly justify the actions taken by us under these specific circumstances when dealing with a user who has breached our terms and conditions:
5. ANTI-FRAUD POLICY
In the interests of fair play, it is not permitted to utilise or deploy any novel or recognised betting techniques while using our services which are designed to circumvent the standard house edge in our casino games nor the sportsbook. Should we detect that You have engaged in any activity of this nature, we may immediately suspend, terminate or restrict access to Your Account and/or retain any funds on the account.
In Italian, there’s a perfect term for companies like yours: "siete dei paraculo" It means you twist words and hide behind technicalities to justify unfair actions.
We don’t believe like this is the case at all, we have justified the actions taken several times through our Terms and Conditions as per above.
So, your team expects everyone to praise the rules of your casino, even if they are not friendly or transparent to the gambling community?
We never mentioned that the rules should be "praised", but rather adhered to. It is wholly understandable that users might be caught off-guard by rules they have not familiarised themselves with. Hence we stress the importance of reading through the Terms and Conditions of any service you sign up for.
I like the claim that the op committed fraud justifies the confiscation of all the op's funds. yet they offer zero proof that he did fraud.
We have provided all the necessary proof to justify the actions we have taken.
So basically they claim if you win and we say fraud you lose.
So yes, as you said, their logic is simple: "If you win and we say fraud, you lose." That’s not how a legitimate bookmaker should operate.
This is not the case whatsoever, we would never take such action unless the player would be in breach of our Terms and Conditions.
Simply taking actions such as these ones when a player has made winning bets would not only be unfair and unethical, but also very much counterintuitive to our, or any casino’s, business model as a whole.
This was however not the case in this instance.
they accused me of fraud without presenting a single piece of evidence. If they actually had proof, they would have provided it to AskGamblers when requested. Instead, they just keep repeating the same vague excuses.
We have provided them with all the necessary proof for the case.
it means exactly that, other casinos provide evidence to AskGamblers all the time without it being detrimental to their service, why can't you?
maybe you showed them nothing because you have nothing to show.
maybe you showed them nothing because you have nothing to show.
We are not in a position to comment on actions of other operators, but we can only assume that they act in a manner that is aligned with their Terms and Conditions and the prevailing regulations.
We have sent them the proof which we have and which is solid, but for one reason or another they have deemed it to be insufficient. We cannot control their actions unfortunately.
how about, instead of hiding it in the terms, you add a big warning on the deposit page stating that deposits are nonrefundable once wagered and we will take it all if we ban you?
We are not "hiding" anything, all the relevant information can be read from our Terms and Conditions prior to joining by anyone and we urge all players to do so before creating an account with us.
you say he committed fraud, so for sure you can at least tell us what kind of betting fraud he did? right?
was he part of a betting syndicate? was he involved in match fixing, arbitrage, value betting, court siding? what fraud did he do exactly?
was he part of a betting syndicate? was he involved in match fixing, arbitrage, value betting, court siding? what fraud did he do exactly?
Our terms and conditions are not “scammy”, but quite the opposite. They are perfectly aligned with the prevailing regulations of the jurisdiction where we are registered.
We are not obligated to reveal this information publicly, nor would it change the outcome of the situation.
You’re scammers.
says they’ve been scammed by you, just like I was—that you seized their funds for no real reason
We can confirm that we are certainly not scammers. Without knowing the details of this case, we can safely assume that these users must have breached the Terms and Conditions in one way or another.
Accounts are not closed and funds are not ever seized without concrete reason and evidence.
Re: Betpanda.io | Anonymous Crypto Casino | Welcome Bonus Up to 1BTC
⭐ Merited by PX-Z (1)
This is better system than we remain being logged in after closing the browser, so I have to say that Betpanda cares about their user's account to avoid something unexpected.
For some people it can be something annoying but for those who cares about their account's security, it must be the most preferable system so they have less worry.
So maybe Betpanda can provide an option for players to choose which one to be implement, whether players to stay login after closing browser or getting logged out after closing browser.
I myself prefer to get logged out once I closed my browser although sometime I also feel inconvenience but I have to take it for better security purpose.
For some people it can be something annoying but for those who cares about their account's security, it must be the most preferable system so they have less worry.
So maybe Betpanda can provide an option for players to choose which one to be implement, whether players to stay login after closing browser or getting logged out after closing browser.
I myself prefer to get logged out once I closed my browser although sometime I also feel inconvenience but I have to take it for better security purpose.
That is indeed a good point, we have still asked from the powers to be if this is on purpose or not. We are assuming it is, for the reasons you have mentioned, but good to confirm.
So far we have not experienced any recaptcha problems, in fact there is no “recaptcha” when you want to log in.
Exactly, there is not supposed to be…but some users reported seeing one, preventing them from signing in. It was quickly solved however!
Also they have 2FA to protect our account as well. So it might be better for some of us to take advantage of this feature, just in case, IMHO.
Yes, we indeed strongly recommend enabling 2FA for maximum security!
@Betpanda need your assistance with a deposit mishap , coins were sent on opBSC #blockchain instead of bep20 usdt (Binance) which is an honest mistake on my side.
Apologies for the slow reply, we believe that our Support has given you the information regarding this transaction already.
@Betpanda sent you a DM regarding the KYC on my account, I would appreciate if you could look it up
How come a user came from non-KYC casino ask for KYC-related question for his/er account. Did the casino required you to undergo KYC procedures? Or what's this all about.That is correct, there won’t be KYC related inquiries made unless there is activity on the account that is in the breach of our T&C.
Chiming in just to say a big thank you to Betpanda casino for offering bitcointalk exclusive slot multiplier contest in which, beside havig fun on their games, I was lucky enough to hit a nice multiplier and placed second for a nice € 150 prize
Afterwards I received my prize flawlessly and was able to withdraw almost istantly part of the winnings, still playing there with what I left in my account and lets see if I manage to place in another of their multiplir contests.
Afterwards I received my prize flawlessly and was able to withdraw almost istantly part of the winnings, still playing there with what I left in my account and lets see if I manage to place in another of their multiplir contests.
Lovely, that is great to hear, you are most welcome!
I agree with others that some verification might be needed for larger withdrawals, which is pretty standard in the industry. Looking forward to seeing what exclusive promotions you'll offer for Bitcointalk members.
The size of your withdrawal alone is not enough to trigger a KYC at Betpanda!
Agreed, betpanda need to change the title no need to remove it completely but maybe change it to something like KYC-Friendly Casino or something similar since KYC is still optional here.
When people read "anonymous casino", most of them will think that there is no KYC at all in the casino and it may make people disappointed later if they are being asked for KYC while they think that it will not happen.
Although we know that it is just a marketing gimmick to attract players, but it should not be something that may give wrong information.
When people read "anonymous casino", most of them will think that there is no KYC at all in the casino and it may make people disappointed later if they are being asked for KYC while they think that it will not happen.
Although we know that it is just a marketing gimmick to attract players, but it should not be something that may give wrong information.
KYC won’t be requested from players who use our services as per our rules, so as long as you are a legitimate user, it is no KYC for you!
Quote from: Betpanda.io Terms of Service
We reserve the right to verify your identity upon your gambling reaching a certain threshold, but we maintain discretion to verify your identity at any time.
I just thought of having "anonymous casino" as marketing line is for non-KYC but i was wrong lol. But that's fine now, understand.We know that this particular line mentioning a “threshold” was a sticking point here earlier.
You spoke and we listened, and got the T&C updated to reflect reality: there is no threshold.
Only if you engage in dodgy activities.
Are any of you having problems logging in?
I tried logging in, filling in my email & password, but then there was a notification that I had to complete ReCaptcha before logging in, but the ReCaptcha never came.
I tried logging in, filling in my email & password, but then there was a notification that I had to complete ReCaptcha before logging in, but the ReCaptcha never came.
I'm experiencing similar issues, logging out every 5-10 minutes too. Hopefully, they'll address this soon to provide a smoother experience.
Yes, we had momentary issues with this, but they were solved in short order. Apologies for any inconvenience caused!
Community have demands and can raise their voice to the company for consideration, but if future tournaments apply same rules and conditions, Betpanda community have to accept it and move on. The company does not force any user to join their tournament and I think $1 is not too much with gambler or even cryptocurrency investor or trader.
I don't attack your suggestion that if applies can bring more joy to many users, but I am not surprised if it won't be approved by Betpanda team.
I don't attack your suggestion that if applies can bring more joy to many users, but I am not surprised if it won't be approved by Betpanda team.
We forward all feedback to the powers to be, and hopefully they listen!
Anyway, judging from the two accusations created by the user, looks like he is guilty here. The user has been blocked by another betting site where the odds provider is Betby. Still, Betpanda team should have given a reply to the user by now. @Little Mouse, can you forward it to them?
Apologies about the delay there, we have replied to the thread.
Betpanda is sound like Foodpanda the food Delivery services 
by the way it was just fun
by the way it was just funWe hope the correlation is positive!
I can go here for a short time to gamble or I can use this site to bet on a single match. Why do I have to wager 10x to withdraw the money after depositing funds? I don't accept any bonuses, so I think this wagering is too high.
Wagering of deposits is something we monitor closely and reevaluate when needed, but this condition was added for a reason.
However, this is all good feedback from the community and can bring change if echoed.
Re: Betpanda.io Scam -Sent KYC Documents, Account Permanently Closed, 0 response
Hello all,
Please allow us to elaborate on why the account was closed.
The account was flagged to us by our Sportsbook provider Betby for suspicious betting activity. This was reviewed, and the user was found to be in the breach of our Terms and Conditions, in particular the following clause:
5. ANTI-FRAUD POLICY
In the interests of fair play, it is not permitted to utilise or deploy any novel or recognised betting techniques while using our services which are designed to circumvent the standard house edge in our casino games nor the sportsbook. Should we detect that You have engaged in any activity of this nature, we may immediately suspend, terminate or restrict access to Your Account and/or retain any funds on the account.
Hence, as per the above, the account was closed.
We also believe that our Security team has been in touch with you regarding the matter.
Do let us know if you have any further questions.
Please allow us to elaborate on why the account was closed.
The account was flagged to us by our Sportsbook provider Betby for suspicious betting activity. This was reviewed, and the user was found to be in the breach of our Terms and Conditions, in particular the following clause:
5. ANTI-FRAUD POLICY
In the interests of fair play, it is not permitted to utilise or deploy any novel or recognised betting techniques while using our services which are designed to circumvent the standard house edge in our casino games nor the sportsbook. Should we detect that You have engaged in any activity of this nature, we may immediately suspend, terminate or restrict access to Your Account and/or retain any funds on the account.
Hence, as per the above, the account was closed.
We also believe that our Security team has been in touch with you regarding the matter.
Do let us know if you have any further questions.
Re: Betpanda.io Scam - Account Permanently Closed, Deposit and Winnings Confiscated
You claim to have been transparent, yet AskGamblers itself has stated that you failed to provide reasonable justification or solid evidence to support your accusations against me. That statement alone contradicts your claims of transparency.
Us being as transparent as we can up until to the point where it could be detrimental to our services might differ from their definition, but it does not mean we have not been cooperative or transparent.
I understand that you are simply enforcing your own rules, but rules must be fair, reasonable, and properly justified. In this case, there has been no clear justification for the confiscation of my deposit.
You urge players to read your Terms and Conditions, yet nowhere in them does it explicitly state that a player’s deposit can be confiscated in the way you have done with mine.
You urge players to read your Terms and Conditions, yet nowhere in them does it explicitly state that a player’s deposit can be confiscated in the way you have done with mine.
We absolutely believe that the rules are exactly that, and the justification to confiscate the funds under these circumstances is clearly stated under “5. ANTI-FRAUD POLICY” of our Terms and Conditions:
In the interests of fair play, it is not permitted to utilise or deploy any novel or recognised betting techniques while using our services which are designed to circumvent the standard house edge in our casino games nor the sportsbook. Should we detect that You have engaged in any activity of this nature, we may immediately suspend, terminate or restrict access to Your Account and/or retain any funds on the account.
this is just a lie. your own marketing and the statements you made here on the forum contradict what's in the terms, so spare us your nonsense.
We don’t believe this is the case at all, could you please point us to where we have been contradictory of our own terms?
If you refer to the No-KYC policy, this is true. All players who do not breach our rules in any way are free to enjoy a KYC-free experience at our casino.
rather than behaving like any other bookmaker on the planet.
We would like to reiterate that each bookmaker has slightly different rules and terms of service, and we recommend all users to familiarize themselves with the said rules and terms before using the services of any casino.
The real question is whether it’s actually legal
We can confirm that we operate perfectly within the Costa Rican laws and regulations.
No player should ever go through this. If this can happen to me, it can happen to anyone.
We do urge all players to adhere to the rules of our casino and Sportsbook to avoid confusion about what is and what is not allowed.
It's true that every site scams more or less
We would like to emphatically disagree with this notion, as we have not scammed anyone. We have simply adhered to the terms of our services.
Re: Betpanda.io | Anonymous Crypto Casino | Welcome Bonus Up to 1BTC
But at Betpanda, every time I exit the browser, I always exit my own account and have to log in again. 
Oh yeah I have always had this problem, but on one side of the coin this could be a security feature to avoid any unauthorized person from accessing your account, be it withdrawing or seeing how much is on your account etcetera. But on the other side of the coin this is inconveniencing that's for sure, maybe more controls like remember login to avoid automatic logouts, and this happens on the browser and downloaded app.
Huh, that is strange. @BABY SHOES, does this happen with all browsers and if you use the site also on a mobile device? We shall enquire if this is intentional or not, sounds inconvenient indeed.
Have said before, that both are legit, I just wanted to clarify and now it's settled.
Yes, we did notice that it was already addressed, just wanted to validate what was said and make it "official"! So thank you for the community for already figuring it out, just echoing you.
Sorry I didn't mean to offend. That was before the clarification.
Hahah, apologies if that came across a bit short, did not mean for that reply to come across as us being upset. It was rather just a further clarification and doubling down on the legitimacy of both URLs!
Glad that its all figured out now.
Also, while we are here, we are getting reports that the site is showing recaptcha and there are login issues. Good news is that they seem to be easing as we speak and it appears to be a very temporary glitch of some sort.
If you do encounter this, please wait for a while and/or try Incognito mode.
Re: Betpanda.io | Anonymous Crypto Casino | Welcome Bonus Up to 1BTC
Hello again everybody!
That is true, a good distinction between the two for sure.
Indeed, eCricket is a virtual match, not a real one. This article explains eCricket well:
https://www.underdogchance.com/ecricket-betting/
But of course we also offer real cricket!
What do you think - Little Mouse, does it need adjustments?
I agree with you, and I think the requirements need to be adjusted a little bit.
I find the requirements a bit too high, and I'm pretty sure BetPanda and LM will reconsider them to give more gamblers a chance to be eligible and enjoy the contest.
Best of luck to all the participants!
Noted, will forward this feedback!
Both betpanda.io and betpandacasino.io are legitimate URLs of Betpanda.
It is not a scam.
We shall inform the Support to communicate this correctly as well!
Yes, certainly can. Please read more from this article:
https://betpandacasino.io/en/promo/vpn
Lovely, that is what we like to hear!
Using an A.I., or a computer sports outcome prediction model as a third party that not being connected to the sports-betting service through API are not "bots" that automates a user's actions to make him/her quicker than the other users, WHICH also gives him/her an unfair advantage over other fellow users. THAT'S a bot.
That is true, a good distinction between the two for sure.
I was just exploring the Betpanda.io today and I am also looking for making a bet on the Bangladesh cricket premiere league. But I am seeing there is a option of e-cricket, Do betpanda.io don't have the BPL on their sportsbookie?
I guess these e-cricket match were going on the virtual because I didn't found any similarities between this and the real BPL. Anyone know about the e-cricket on betpanda?
I guess these e-cricket match were going on the virtual because I didn't found any similarities between this and the real BPL. Anyone know about the e-cricket on betpanda?
Yes I am also wondering about the e-cricket options,
I'm actually interested in knowing who were actually playing those e-cricket matches and on which platform they are broadcast live except the betpanda.io stats.
I'm actually interested in knowing who were actually playing those e-cricket matches and on which platform they are broadcast live except the betpanda.io stats.
Indeed, eCricket is a virtual match, not a real one. This article explains eCricket well:
https://www.underdogchance.com/ecricket-betting/
Bangladesh T20 Premier League, right?
I can see it on my end unless if I just choose the wrong league but if it's the right one, then you can check for yourself using this link
Of course they do have the e-cricket option too. Maybe you just missed out something when exploring.
I can see it on my end unless if I just choose the wrong league but if it's the right one, then you can check for yourself using this link
Code:
https://betpanda.io/en/sportsbook?bt-path=%2Fcricket%2Fbangladesh%2Ft20-premier-league-1690798727368941568
Of course they do have the e-cricket option too. Maybe you just missed out something when exploring.
But of course we also offer real cricket!
What do you think - Little Mouse, does it need adjustments?
I find the requirements a bit too high, and I'm pretty sure BetPanda and LM will reconsider them to give more gamblers a chance to be eligible and enjoy the contest.
Best of luck to all the participants!
I also agree, adjusting the bet value to some lower values will allow many gamblers to be part of the contest and $10 is quite high per bet for most of the gamblers and that's why I also believe that LM and BetPanda should reduce the minimum bet amount so many new players who aren't big gamblers can participate in the contest.
But your suggestion can be considered too, let's wait the management.
Noted, will forward this feedback!
Is the Betpandacasino.io site the official mirror link of this Betpanda? I just want to know so that what is accessed is a legitimate link.
Because to access the main site a little has problems from the internet ISP that can not access then search on google and find the site above. Does anyone know or can OP provide clarification?
Because to access the main site a little has problems from the internet ISP that can not access then search on google and find the site above. Does anyone know or can OP provide clarification?
Both betpanda.io and betpandacasino.io are legitimate URLs of Betpanda.
Does this mean that the site I'm referring to above is a scam?
It is not a scam.
Yeah, the alleged "phishing" site also shows on their official discord just like @Potato Chips mentioned, but their CS staff don't know about this as i have asked them earlier too.
Yes, I do agree that they need to at least educate their support staff about mirror sites. Maybe the support is really not aware of the mirror sites so let's say we give them a benefit of the doubt for not and a pass.
But since Betpanda is active here, for sure they might have read this already and most likely will have to make those chances to update their support staff about their mirror sites so it will be clear for everyone.
But since Betpanda is active here, for sure they might have read this already and most likely will have to make those chances to update their support staff about their mirror sites so it will be clear for everyone.
We shall inform the Support to communicate this correctly as well!
Hello, does someone know if i can use VPN to bypass Geoblocked slots on betpanda?
Yes, certainly can. Please read more from this article:
https://betpandacasino.io/en/promo/vpn
Been also playing with Betpanda for a while and do some test withdrawal to see if I could encounter a problem and to also see how long would it take for me to withdraw. Though it's not as big as some gamblers but my experience were smooth and fast, it only takes less than 2-3 mins and I already received my withdrawal.
Lovely, that is what we like to hear!
Re: Betpanda.io Scam - Account Permanently Closed, Deposit and Winnings Confiscated
The situation with Betpanda is now evident: lack of transparency, unfair terms, and conditions entirely disadvantageous to users.
We believe the that we have been very transparent with you, providing all the information when requested.
We do also understand that you consider the terms to be unfair or disadvantageous as they determine a ruling that is not advantageous to your, but these are the terms you agreed to upon creating an account with us. We are simply following the rules which we have set to both to the players and ourselves.
This is why we urge all the players who create an account with us to read through all the terms, conditions and rules of our services to avoid any confusion.
As we have provided you with all the available information, we consider the matter concluded from our side.
Re: Betpanda.io Scam - Account Permanently Closed, Deposit and Winnings Confiscated
No, those bets don't look faulty. But the decision has been made by the odds provider to not pay you the winning amount (as you were already limited by the odds provider). Where Betpanda has applied the unfriendly terms to confiscate your deposit.
We never stated that the bets themselves look anything out of the ordinary when looked at in a vacuum, we instead stated that looking at the betting history alone will not prove the matter to any direction - not what the customer claims or what we have stated actually happened.
To make conclusive decisions on what actually happened, the Sportsbook provided has access to far more data and are able to make far more informed decisions than ones simply based on the basic information of the bets placed.
Yes, but on Betpanda, my winnings were not voided, as I’ve read is the standard procedure in these cases. Instead, they completely blocked my account as if I were a criminal.
On BC.Game, I was limited from placing bets of 20K USDT (which I saw by clicking on "max bet," though I never actually played that much on a single bet lol) down to 200-300 USDT. They didn’t take away my winnings.
On BC.Game, I was limited from placing bets of 20K USDT (which I saw by clicking on "max bet," though I never actually played that much on a single bet lol) down to 200-300 USDT. They didn’t take away my winnings.
We are not in a position to comment on how other operators act in such circumstances, it is very possible that they have different Terms and Conditions as well as other rules in place for such occurrences.
All our practices and rules one must adhere to are clearly outlined in our Terms and Conditions, making them very clear and transparent. Anyone can read these Terms before even creating an account with us, and we strongly recommend that any individual who is looking to join any casino, not just ours, familiarises themselves with the rules, prevailing regulations and other terms of the service before creating an account.
This is paramount to avoid any confusion regarding what is allowed, what isn't allowed, who is responsible for what and when, and should there be any confusion or a point that is unclear to them, contact the casino in question and confirm if they are comfortable with these terms.
Re: Betpanda.io | Anonymous Crypto Casino | Welcome Bonus Up to 1BTC
Hello again everybody!
And we certainly do want all our legitimate users to have an amazing experience at Betpanda!
It has always baffled us why casinos would want to mess people over for no good reason, that is quite literally the most counterintuitive thing you can do.
Well, there are rules and on this, at least at Betpanda.
2. YOUR OBLIGATIONS AS A PLAYER
You as a player agree to not make use of any third party programs, tools or bots that automate and/or hack gameplay in any way shape or form. In the event of suspected use of third party actions, Betpanda.io reserves the right to hold player withdrawal for further investigation, and may confiscate any winnings derived from usage of this event
And we believe that most casinos have something similar in place. However, using bots to analyse sporting events and provide you with insights so you can make a more informed decision…that is just good decision making.
As long as you are not breaking any rules, you wont be facing this issue
Hear, hear!
Yes, unfortunately there was one ticket per day limit in the competition.
Please don’t use bots at Betpanda, it will make Panda sad.
This may very well be true to an extent, but there is always a human element in the odds as well. Otherwise no casino and/or provider would stand out with their odds whatsoever, it would just be the same across the board pretty much. Depending on the source of the information of course, but it would probably be largely very similar with little fluctuation.
If AI was doing all the work, the role of an odds trader would be largely obsolete. And it isn’t, so…
I believe that if the casino is truly "legit", then the admins behind them would like to have the best experience for ALL of their users. Good user experience = good reputation. Good reputation = more users.
And we certainly do want all our legitimate users to have an amazing experience at Betpanda!
It has always baffled us why casinos would want to mess people over for no good reason, that is quite literally the most counterintuitive thing you can do.
If they allow users to use tools like gambling bots, it is not logical if they simply accuse against their users by bot usage.
They must need more indicators to trigger an investigation on one account, like suspicious activities, possible cheating, and can not use bot usage as the only one or main reason of cheating accusation on their platform. Because you are experienced, I believe you know that in many scam accusations from community, later were proven as invalid scam accusations, because casinos provide more information and shown that those users actually had bad and intolerable activities.
They must need more indicators to trigger an investigation on one account, like suspicious activities, possible cheating, and can not use bot usage as the only one or main reason of cheating accusation on their platform. Because you are experienced, I believe you know that in many scam accusations from community, later were proven as invalid scam accusations, because casinos provide more information and shown that those users actually had bad and intolerable activities.
Well, there are rules and on this, at least at Betpanda.
2. YOUR OBLIGATIONS AS A PLAYER
You as a player agree to not make use of any third party programs, tools or bots that automate and/or hack gameplay in any way shape or form. In the event of suspected use of third party actions, Betpanda.io reserves the right to hold player withdrawal for further investigation, and may confiscate any winnings derived from usage of this event
And we believe that most casinos have something similar in place. However, using bots to analyse sporting events and provide you with insights so you can make a more informed decision…that is just good decision making.
If you're playing with pleb amounts of money, and your casino wants you to go through KYC, then I believe it's time for you to leave that casino.
As long as you are not breaking any rules, you wont be facing this issue
Much really better to stick with basics and gamble base on your capability since with this for sure they would pay more attention on what they are doing then enjoy more playing with this set up. I know many want to win but better to learn other things and don't really to much on any tool which promise them to give unrealistic profits.
Hear, hear!
I noticed about this promotion since betpanda launched but I misunderstood how it works because I thought it is 100 EUR wager per ticket only so I thought that I can earn the 4 tickets in a single day but I was wrong. So I have 2 out of 4 tickets only which means I have no chance to make it 4/4 since it is already Saturday.
Yes, unfortunately there was one ticket per day limit in the competition.
If a trader is a bad one, it's impossible to use trading bots well and it can not help that bad trader to reduce loss and get more profit with bot trading.
Same with a bad gambler, if you don't have right method to gamble and win, you can not use gambling bot to increase your net gambling income.
Same with a bad gambler, if you don't have right method to gamble and win, you can not use gambling bot to increase your net gambling income.
Please don’t use bots at Betpanda, it will make Panda sad.
I'm not really sure about it, but I have the impression that bookmakers are now using AI tools to predict the opening line or the odds in any sports. Obviously, it make their lives easier that AI can crunch the data in minutes and they can have the betting line right away.
This may very well be true to an extent, but there is always a human element in the odds as well. Otherwise no casino and/or provider would stand out with their odds whatsoever, it would just be the same across the board pretty much. Depending on the source of the information of course, but it would probably be largely very similar with little fluctuation.
If AI was doing all the work, the role of an odds trader would be largely obsolete. And it isn’t, so…
Re: Betpanda.io Scam - Account Permanently Closed, Deposit and Winnings Confiscated
Hello,
Thank you for getting back to us.
The Sportsbook as a service is provided by Betby, so they would have knowledge of the players to the degree that they are able to identify them.
And yes, we wouldn’t have known this information, but it is also not relevant as the account was flagged by Betby before this information came to light, leading to the account closure.
We did not suggest that you engaged in any of these activities, as we mentioned in our reply:
These were merely examples of why betting history alone is not relevant in proving the facts of the matter one way or another.
For the reasons mentioned in the previous post, the betting history alone without supporting evidence, would not allow you to prove your innocence, or allow us to prove that you have breached the terms. This decision is made by Betby as they have far more data available to make these decisions.
If you wish, you can elaborate on why this would allow you prove your innocence, as simply betting on large markets is not a sign that the bets are necessary legitimate or illegitimate.
The Terms on the matter are very clear and clearly refer to deposits being non-refundable under these circumstances.
Furthermore, we do feel the need to specify however some of the terminology used here.
“Confiscating” would refer to the deposit existing in the account and the operator then taking the deposit that is sitting on the account due to breach of Terms and Conditions.
Since the deposit have been used already, it would need to be Refunded to the account by the operator or sent to the user from another internal source and refunded via a transfer.
Hence using the term “confiscating” is vastly misleading, as there is no deposit on the account to confiscate, due to the deposit having already being used to place bets, making it non-refundable as per our Terms and Conditions.
If you require further clarification, we are happy to do so.
Thank you for getting back to us.
My account was blocked before I completed the KYC process. You couldn’t have known that I had been limited on BC unless I disclosed it, which I did here in this thread. I find it hard to believe that BC informed BetBy of my limitations, and I am equally certain that BetBy could not have communicated this information to you.
The Sportsbook as a service is provided by Betby, so they would have knowledge of the players to the degree that they are able to identify them.
And yes, we wouldn’t have known this information, but it is also not relevant as the account was flagged by Betby before this information came to light, leading to the account closure.
2) Specific violations:
Regarding the alleged violations, I would like to respond to each point:
Regarding the alleged violations, I would like to respond to each point:
We did not suggest that you engaged in any of these activities, as we mentioned in our reply:
Now, we are not suggesting the user was utilising any of the above necessarily
These were merely examples of why betting history alone is not relevant in proving the facts of the matter one way or another.
4) Betting history transparency:
You argue that providing my betting history is irrelevant, yet it would allow me to verify and demonstrate my innocence. If you are confident in your case, I see no reason why this information cannot be shared. Transparency is crucial in cases like this, and withholding this data raises concerns.
You argue that providing my betting history is irrelevant, yet it would allow me to verify and demonstrate my innocence. If you are confident in your case, I see no reason why this information cannot be shared. Transparency is crucial in cases like this, and withholding this data raises concerns.
For the reasons mentioned in the previous post, the betting history alone without supporting evidence, would not allow you to prove your innocence, or allow us to prove that you have breached the terms. This decision is made by Betby as they have far more data available to make these decisions.
If you wish, you can elaborate on why this would allow you prove your innocence, as simply betting on large markets is not a sign that the bets are necessary legitimate or illegitimate.
3) Deposit confiscation:
While I understand your policy on deposits not being refundable after bets are placed, confiscating my deposit is unjustifiable. If you consider my winnings illegitimate, you may choose to void them (though I disagree), but my $1,000 deposit is my own money and should be refunded.
5) Clarification on the term "scam":
When I use the term "scam" in the title of this thread, I am referring specifically to the illegal confiscation of my deposit, as also highlighted by other users in this thread.
While I understand your policy on deposits not being refundable after bets are placed, confiscating my deposit is unjustifiable. If you consider my winnings illegitimate, you may choose to void them (though I disagree), but my $1,000 deposit is my own money and should be refunded.
5) Clarification on the term "scam":
When I use the term "scam" in the title of this thread, I am referring specifically to the illegal confiscation of my deposit, as also highlighted by other users in this thread.
The Terms on the matter are very clear and clearly refer to deposits being non-refundable under these circumstances.
Furthermore, we do feel the need to specify however some of the terminology used here.
“Confiscating” would refer to the deposit existing in the account and the operator then taking the deposit that is sitting on the account due to breach of Terms and Conditions.
Since the deposit have been used already, it would need to be Refunded to the account by the operator or sent to the user from another internal source and refunded via a transfer.
Hence using the term “confiscating” is vastly misleading, as there is no deposit on the account to confiscate, due to the deposit having already being used to place bets, making it non-refundable as per our Terms and Conditions.
If you require further clarification, we are happy to do so.
Re: Betpanda.io | Anonymous Crypto Casino | Welcome Bonus Up to 1BTC
that's exactly the issue i'm pointing out. you are misleading players here.
in the ToS, you reserve the right to request KYC at any time for any reason, which is completely different from what you are claiming here.
in the ToS, you reserve the right to request KYC at any time for any reason, which is completely different from what you are claiming here.
We don’t believe this is misleading at all, considering that players who not engage in activities that breach the Terms and Conditions would not need to worry about KYCing.
Hence, all legitimate users shouldn’t need to worry about this.
okay, let's say a withdrawal won't trigger KYC. what about the part about "reaching a certain gambling threshold"?
can you define what kind of threshold you mean? because it's very vague to me, are we talking about the amount wagered, the amount lost, or the amount won?
can you define what kind of threshold you mean? because it's very vague to me, are we talking about the amount wagered, the amount lost, or the amount won?
However, we do agree that this could be clearer, and we have requested this to be checked and confirmed for us. As soon as we have an answer for you, we will let you know.
Ever is where they draw the line. Let’s not forget, it ain’t just a service but, a business. It’s important that they stay legal where ever they operate and put of those terms is that, they comply with the jurisdiction of where they function. Now, KYC becomes a needed document as a way to combat money laundering. When a casino or bookie becomes big enough, they seem to enforce this mostly because they are pressured by jurisdiction. It becomes some serious identifier for fishy situations from certain gamblers.
Certainly, there might be situations where it is imperative to identify a user who is doing something illicit, and this is what the room in the terms and conditions is reserved for.
BetPanda has a pretty interesting selection of providers... All41, AppartGaming, IMoon, Galaxsys, and many others are unknown to me. I haven't seen those providers before, but some work and some don't. I open the page with their games and I can see all the games they offer, but when I click on a slot or some game I get a message:
Have you checked your country restricted?
Potential your country is being restricted, or perhaps you can try to test on other casinos with the same license from betpanda. Mostly, these kind of things because your country is on the restricted list by the provider.
Early check, you can check on google "List restricted country by provider .....".
Potential your country is being restricted, or perhaps you can try to test on other casinos with the same license from betpanda. Mostly, these kind of things because your country is on the restricted list by the provider.
Early check, you can check on google "List restricted country by provider .....".
I encounter many provider that shows this kind of error message when using normal IP and refresh multiple times while I can access using a VPN on the first try. Although some provider takes time to load that result to this error too like when I’m playing some backseat gaming slot games.
I superficially looked at the image you uploaded and almost missed it but, only after looking at it again, I saw what you meant. It kind of brings the detail into focus without making a lot of noise or being too loud. In contrast to showing an error message which might keep gamblers puzzled as to what the issue might be, the shaded note saves a lot of headache
This could certainly be the most obvious reason, it is always good to check the rules for certain providers and the Terms and Conditions if certain game providers are restricted in your regions by the provider, not by us.
If the game is NOT restricted however and you still run into problems, please let us know here or via Support and we will certainly look into it.
But if you're a dishonest user, the admins will probably not ask you for I.D. and proof of residency, and lock you out of your account, with all the coins held in that account. You can keep your anonymity. The lesson is, BE A GOOD ACTOR/HONEST USER.
This certainly the best rule to abide by, we support this message!
Thank you again for the active conversation, keep it going and we will keep on providing you with insights
Re: Betpanda.io Scam - Account Permanently Closed, Deposit and Winnings Confiscated
Hello,
We are surprised that the user has opened a "Scam" -thread, as we have explained to the user several times which rules they have broken and that this case is certainly not a "scam" of any degree.
The user's betting behaviour was flagged as suspicious by our betting provider. Once we received such a flag from them, accounts are closed as per our Terms and Conditions:
5. ANTI-FRAUD POLICY
In the interests of fair play, it is not permitted to utilise or deploy any novel or recognised betting techniques while using our services which are designed to circumvent the standard house edge in our casino games nor the sportsbook. Should we detect that You have engaged in any activity of this nature, we may immediately suspend, terminate or restrict access to Your Account and/or retain any funds on the account.
For clarity, we have highlighted the crucial points of the rules. As it was pointed out in the other thread, the user was already limited by BetBy on another casino that they provide sportsbook for. Therefore they were aware of the techniques the user was using, and while not outright fraudulent, they are still against the rules as per the clause above.
As per the deposits, the rule on them is also very clear as per below:
14. REFUND POLICY
14.2 Conditions for Returns
In order for the Betpanda.io Balance to be eligible for a return, please make sure that:
The Betpanda.io Balance were not used in any Bets or Tips yet.(this means after the purchase you did not do any actions involving Betpanda.io Balance on Your Account)
This does NOT refer to the 1x wagering requirement (this is covered in clauses 3 and 4 of our T&C), but refund requests such as this one. The clause is very clear: funds have been used to place wagers, so we fail to see why the user would be eligible for a refund. Particularly considering that they have, almost certainly knowingly, broken the rules by betting using a certain technique that would give them an edge, no matter how large or small or whether they admit it or not.
As per the betting history, providing the user with the history is not very relevant in this case as it does not prove anything one way or another. Yes, it will show the bet they have placed, but it will not show things such as:
- When was the bet placed in relation to the event happening in real time
- What the odds offered by other providers were in relation to the ones user bet on
- Was arbitrage betting involved
- If any other technique or tactic was used to gain an edge over the house
Now, we are not suggesting the user was utilising any of the above necessarily, but the point is, simply looking at the betting history will not tell you any of the things that would have caused the account to be closed and funds retained.
Simply betting on larger markets or big games does not automatically make a bet legitimate, or betting on obscure markets does not make a bet illegitimate.
If you require further clarification, we are happy to do so.
We are surprised that the user has opened a "Scam" -thread, as we have explained to the user several times which rules they have broken and that this case is certainly not a "scam" of any degree.
The user's betting behaviour was flagged as suspicious by our betting provider. Once we received such a flag from them, accounts are closed as per our Terms and Conditions:
5. ANTI-FRAUD POLICY
In the interests of fair play, it is not permitted to utilise or deploy any novel or recognised betting techniques while using our services which are designed to circumvent the standard house edge in our casino games nor the sportsbook. Should we detect that You have engaged in any activity of this nature, we may immediately suspend, terminate or restrict access to Your Account and/or retain any funds on the account.
For clarity, we have highlighted the crucial points of the rules. As it was pointed out in the other thread, the user was already limited by BetBy on another casino that they provide sportsbook for. Therefore they were aware of the techniques the user was using, and while not outright fraudulent, they are still against the rules as per the clause above.
As per the deposits, the rule on them is also very clear as per below:
14. REFUND POLICY
14.2 Conditions for Returns
In order for the Betpanda.io Balance to be eligible for a return, please make sure that:
The Betpanda.io Balance were not used in any Bets or Tips yet.(this means after the purchase you did not do any actions involving Betpanda.io Balance on Your Account)
This does NOT refer to the 1x wagering requirement (this is covered in clauses 3 and 4 of our T&C), but refund requests such as this one. The clause is very clear: funds have been used to place wagers, so we fail to see why the user would be eligible for a refund. Particularly considering that they have, almost certainly knowingly, broken the rules by betting using a certain technique that would give them an edge, no matter how large or small or whether they admit it or not.
As per the betting history, providing the user with the history is not very relevant in this case as it does not prove anything one way or another. Yes, it will show the bet they have placed, but it will not show things such as:
- When was the bet placed in relation to the event happening in real time
- What the odds offered by other providers were in relation to the ones user bet on
- Was arbitrage betting involved
- If any other technique or tactic was used to gain an edge over the house
Now, we are not suggesting the user was utilising any of the above necessarily, but the point is, simply looking at the betting history will not tell you any of the things that would have caused the account to be closed and funds retained.
Simply betting on larger markets or big games does not automatically make a bet legitimate, or betting on obscure markets does not make a bet illegitimate.
If you require further clarification, we are happy to do so.
Re: Betpanda.io | Anonymous Crypto Casino | Welcome Bonus Up to 1BTC
Hello Everybody,
Hopefully your week has been fulfilling and your spins have borne great fruit, in terms of winnings of course!
Happy to clarify anything that is needed. There are certainly individuals in the world of gambling who do wish to avoid KYC, and at Betpanda these users are welcome, as long as they adhere to the Terms & Conditions of our services and do not engage in any sort of questionable activities.
It’s okay to nitpick on things, that is what we are here for (among other things): to clarify the situation for you.
As the quote which you provided says: “We reserve the right to”, which does not equal that this will absolutely happen.
Hence we are here to clarify: the size of the withdrawal alone is not something which would trigger KYC.
Thank you for the positive feedback and mindset, we certainly welcome everyone to try our services and see for themselves. There is no experience like first-hand experience!
Thank you, we also wish the best of luck to you in our games! We are indeed looking to keep the activity up and we are pushing hard to get more competitions and other fun things we can share with you.
Hopefully we have an update for you soon, and in the meantime, please keep the comments and feedback coming!
Hopefully your week has been fulfilling and your spins have borne great fruit, in terms of winnings of course!
Beautiful and welcome once again, I love the fact that you have clarified this portion regarding KYC, often time the biggest challenge and fear of some privacy-conscious gamblers are demands for KYC when withdrawing a big amount and as you have mentioned, if a player did not have any shady deal or committed any offense we can withdraw higher amounts without KYC, woah that great to know and I hope that others will pay close attention to this statement to utilize it, but the betpanda is the first cryptocurrency casinos to make such bold statements among the few other cryptocurrency casinos that don't ask for KYC at the point of account creation.
Happy to clarify anything that is needed. There are certainly individuals in the world of gambling who do wish to avoid KYC, and at Betpanda these users are welcome, as long as they adhere to the Terms & Conditions of our services and do not engage in any sort of questionable activities.
i'm sorry, i don't want to be that guy who nitpicks the "details", but your terms of service say otherwise.
so, with all due respect, whatever you say here on the forum means absolutely shit if it's not in the terms.
so, with all due respect, whatever you say here on the forum means absolutely shit if it's not in the terms.
His statement contradicts the written terms and in general, written terms is much more powerful than what is stated outside. It is better for Betpanda's rep to talk according to the written terms so there wont be complaint later in the future. Also about the terms "reaching a certain threshold", it is better if they can specify it because without specific number then it can be debatable case later once some users are asked to verify their identity but based on different threshold.
It’s okay to nitpick on things, that is what we are here for (among other things): to clarify the situation for you.
As the quote which you provided says: “We reserve the right to”, which does not equal that this will absolutely happen.
Hence we are here to clarify: the size of the withdrawal alone is not something which would trigger KYC.
That is why this casino has proven themselves to be the best among the rest, though even though they are still new here it doesn't affects their overall actions provided they stood on their statements and gamer or gambler can attests to their statement that it is as stated. I don't think there is anything to worry about rather just give it a trial over the time being, though most would like their statement to be enacted on their site as written sentence up whatever operation but i don't think it is an issues provided that this thread exist over here all state can be up when there is needs for backup.
Thank you for the positive feedback and mindset, we certainly welcome everyone to try our services and see for themselves. There is no experience like first-hand experience!
Good luck to you guy and hoping that they keep working to make their presence here in the forum much higher than it is, although all together good to see that they have the signature program on I am waiting for when they will possibly launch the review campaign so that I can use the opportunity to test the platform and coming up with my take about betpanda casino, but overall it so far good to have them around and hopping for a better future all together, sincerely speaking, having to make such bold statements regarding KYC is something that earn my respect for them since not many do that in the gambling industry.
Thank you, we also wish the best of luck to you in our games! We are indeed looking to keep the activity up and we are pushing hard to get more competitions and other fun things we can share with you.
Hopefully we have an update for you soon, and in the meantime, please keep the comments and feedback coming!
Re: Casinopunkz.io | Anonymous Crypto Casino | No KYC | 100% Welcome Bonus
Happy new year everybody!
Apologies for being AWOL for a while, you have been very active so it took us a while to trawl through everything.
We are aware that some of these replied might be a bit…dated at this point, so we won’t be commenting on specifics about competitions that have finished for example, but we promise to be more active in the future!
Allow me to address the questions which have been raised in a chronological order:
As of right now, we don’t see that this policy would be changed. So unless you are breaching our Terms and Conditions, you get to enjoy a KYC free experience at CasinoPunkz!
We operate under the Anjouan license, information about our license can be found from the footer of our site.
About our T&Cs, it says “we may get in touch with you”, not that we will. As mentioned earlier, as long as you operate within the rules of site, KYC is not something we request.
Does this problem still persist, we didnt have any larger issues reported at the time? And congratulations on the multiplier contest!
We of course aim for the withdrawals to be as quick as possible, but it is possible that delays are caused by a variety of unforeseen circumstances. It's worth always contacting the support, even if it would take a moment to get through!
Thank you for being very understanding, that is indeed the case and we are improving every day!
Thank you, we are responsive even if this reply has been a tad delayed
We do indeed, you can find it from this link.
Hopefully we didnt miss anything and apologies again for the prolonged silence, this won’t happen again
Any questions you might have in the future, or feedback or advice, please keep it coming!
Apologies for being AWOL for a while, you have been very active so it took us a while to trawl through everything.
We are aware that some of these replied might be a bit…dated at this point, so we won’t be commenting on specifics about competitions that have finished for example, but we promise to be more active in the future!
Allow me to address the questions which have been raised in a chronological order:
Well, if that is the case that you will get many gamblers playing at your site who do not want to provide KYC and yet gamble online. However, I wonder for how long you will be able to keep the casino as non-KYC as it is seen that as the gamblers increase the site implements the KYC due to license requirements or any other restrictions/enforcements.
As of right now, we don’t see that this policy would be changed. So unless you are breaching our Terms and Conditions, you get to enjoy a KYC free experience at CasinoPunkz!
And what license is that? How is that special from all the other licenses? Because that just sounds like a lie.
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Not only you contradict that on your TOS, but it seems just an obvious lie for anyone skimmed with these regulations.
I don't know if you have been following the development of tightened regulations of finances, but there's no way you can comfortably claim that there will be no kyc, unless you either don't know what's coming or you are lying. I don't know which is worse, but what i derive from that is that don't have real plans for the future, so you don't care what happens.
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Not only you contradict that on your TOS, but it seems just an obvious lie for anyone skimmed with these regulations.
I don't know if you have been following the development of tightened regulations of finances, but there's no way you can comfortably claim that there will be no kyc, unless you either don't know what's coming or you are lying. I don't know which is worse, but what i derive from that is that don't have real plans for the future, so you don't care what happens.
We operate under the Anjouan license, information about our license can be found from the footer of our site.
About our T&Cs, it says “we may get in touch with you”, not that we will. As mentioned earlier, as long as you operate within the rules of site, KYC is not something we request.
@Casinopunkz, I’m experiencing lag or delays on your slot games despite I have high speed internet and tried same game on other casino. Only on your casino makes every spin delay result especially the turbo mode that sometimes force me to reload the page.
I don’t have any problem on other games like live games. Only slot gives me this inconvenience of slow loading per spin which is bothering me when hunting multiplier for the contest.
Btw got the 2nd place on the weekly multiplier contest by hitting x110.
I don’t have any problem on other games like live games. Only slot gives me this inconvenience of slow loading per spin which is bothering me when hunting multiplier for the contest.
Btw got the 2nd place on the weekly multiplier contest by hitting x110.
Does this problem still persist, we didnt have any larger issues reported at the time? And congratulations on the multiplier contest!
Your casino seems nice aesthetically, but a few problems:
- You have 'Instant' in your website name, but my withdraw has been pending for the last 4 hours
- You mention '24/7' live chat, but for the last 4 hours the chat has been unavailable
- Same as user above, there's lag in all slots
- You have 'Instant' in your website name, but my withdraw has been pending for the last 4 hours
- You mention '24/7' live chat, but for the last 4 hours the chat has been unavailable
- Same as user above, there's lag in all slots
We of course aim for the withdrawals to be as quick as possible, but it is possible that delays are caused by a variety of unforeseen circumstances. It's worth always contacting the support, even if it would take a moment to get through!
It’s common for new casinos or those with a sudden increase in customers to have delays in their support replies. I experience this many times. But yes I agree that quick responses are very important for customer service in online casinos. Some casinos handle complaints fast to show they care about their players. But casinos like Casinopunkz might still be fixing their support systems, especially if they have many requests. Waiting can be annoying, but if they’re trying to get better, things might improve soon. A good support team is key for any casino that wants to keep its players happy and stay with your casino.
Thank you for being very understanding, that is indeed the case and we are improving every day!
honestly, i was not expecting them to change it so soon. i have to give it to casinopunkz, they are doing great by listening to feedback and acting on it. clap clap clap.
Thank you, we are responsive even if this reply has been a tad delayed
Good luck, hope to see you guys launch a campaign soon.
have you a Affi progamm?
have you a Affi progamm?
We do indeed, you can find it from this link.
Hopefully we didnt miss anything and apologies again for the prolonged silence, this won’t happen again
Any questions you might have in the future, or feedback or advice, please keep it coming!